JIM BROSSEAU CUSTOM ROOFING
About us
Roofing and Sheet Metal Contractor
Business highlights
Services we offer
All types of roofing, including commercial, institutional and residential. New roofing, reroofing and roofing repairs.
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
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67% | ||
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33% | ||
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I called the office and received a phone call back the same day. They took the information and address and asked if it was ok that they drive by to inspect what needed to be done, or if we preferred to be home when they did the inspection. I gave them the authorization to drive by and get up on the roof. Within 3 days we received a written estimate in the mail. We asked friends and family what they thought of the cost based on the work to be done and everyone agreed that we were getting a very good deal. I signed the estimate and returned it within three days. About a week or two later we get the mail and inside is a bill for services rendered. We looked on the roof of the house and sure enough, the work had been done, and appeared to be satisfactory. Since then we have had numerous rain storms with blowing winds and have seen no evidence of water leaks.
We were very pleased with the expediency of the response. And, so far, the repair job seems to have been done satisfactorily. Having said that, we know nothing about roofs or replacements of boots on vent pipes, so we are just going by the fact that there have been no further leaks and the appearance that it seems to have been sealed properly.
And even though we are pleased with the expediency, I would have liked a phone call ahead of time to let me know when they were going to be doing the work, even though we weren't planning on being there. However, I understand the nature of the business, and that they want to move from one job to the next with efficiency, but a one or two day window of notice would be courteous.
Overall satisfaction is very high, and we will call them first for future roofing issues.
Licensing
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