MIDWEST SERVICE & INSTALLATION INC

THEY REPLACED A COMPUTER CIRCUIT BOARD, DECK AND BELT ON OUR TREADMILL. IT TOOK A LOT OF TENACITY ON MY PART TO GET THEM TO GIVE US A COMPLETE ESTIMATE OF THE WORST CASE SCENARIO SO WE COULD DECIDE WHETHER TO REPAIR OR REPLACE. IT TOOK CONSTANT PHONE CALLS ON MY BEHALF BETWEEN 02/28 AND 05/05 TO GET THE PARTS AND SCHEDULE THE REPAIR. ON THE FIRST VISIT THEY TOLD US WE HAD A CREDIT COMING FOR LABOR BUT DENIED THIS WHEN THEY CAME TO CONDUCT THE REPAIR. ONE INSTALLED PART WAS A "RECALL" FROM THE TREADMILL COMPANY. THIS REPAIR SERVICE COMPANY CHARGED US LABOR TO INSTALL THE PART AND TOLD US WE'D HAVE TO TAKE IT UP WITH THE TREADMILL COMPANY. THEY BROKE THE RUNNER COVERS WHEN REMOVING THEM TO DO THE REPAIR. THEY ORDERED REPLACEMENTS WHICH THEY SAID WE COULD PUT ON OURSELVES OR THEY WOULD COME BACK TO PUT THEM ON FOR US "FREE OF CHARGE". I HAVE NO CONFIDENCE THAT I COULD EVER GET THEM BACK TO MY HOME TO MAKE THE INSTALLATION. I WOULD NOT USE THIS COMPANY AGAIN.