Approved Pro
Alliance Repair Services
Appliance (Major Electric Appliance) - Install or Replace, Fridge, Freezer or Ice Maker Repair or Service, Refrigeration System Service,
About us
We specialize in Heating /Air conditioning and all kitchen and laundry appliances and. We are familiar with all the new high tech appliances and new heating and ac systems, as we are constantly attending continuing education seminars for all the latest products. Alliance Repair Services fully stocks our vehicles as our goal is to repair every appliance upon on our first visit to save you both time and money. Most of our repairs are completed on the same day of call. We pride ourselves on offering customer service unparalleled in the industry. Our staff is both knowledgeable and helpful. Our goal is to schedule prompt and on time scheduling. We recognize the value of time, and created scheduling windows to help better serve our clients’ diverse lives.
Business highlights
13 years of experience
Amenities
Warranties
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.678 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 6% | ||
| 0% | ||
| 3% | ||
| 8% |
Showing 1-25 of 78 reviews
Timon M.
May 2025
I had very bad experience with Alliance Repair. The technician was here two times did not find out what is not working properly with the refrigerator and did not fix the problem at all. He had no problem collecting the $500 charge. After the two attempts to fix it Alliance went silent and did not offer any useful solution. We now had a technician from Kitchen Aid and he fixed the problem quickly. In short I can not recommend Alliance "Repair Service" I would call them Alliance collection Service at best.
Tyson M.
Mar 2025
I had an absolutely horrible experience with Alliance Repair. The technician assigned to my service was Farhan Rahman, and I’ve never encountered such unprofessional behavior. From the start, Farhan showed a complete lack of knowledge about the issue I needed help with. Not only was he late, but when he finally arrived, he was dismissive, rude, and seemed to have no idea what he was doing. Instead of offering solutions, Farhan acted as if my concerns were an inconvenience. His attitude was shocking and completely unacceptable for someone in a service-based profession. The job was poorly done, and I’m now dealing with more issues than I had before. This company and their technician, Farhan Rahman, have earned my complete lack of trust. I would strongly advise anyone to stay far away from Alliance Repair. If I could give negative stars, I absolutely would. Terrible service from start to finish!
Natan C.
Jul 2024
Came the same day!
Jon W.
Jun 2024
This business was sold and renamed Noble Appliance Repairs Inc. based in Glen Ellyn. It was a terrible experience. Paid $75 after diagnosis house call.Paid another $482.12 several weeks later or installation of 2 parts. Stove still doesn't work and noboday answers our call or returns messages.
Niharika D.
Mar 2024
Good. Just an inspection
Evelyn B.
Sep 2023
he showed up - I explained what was going on - a clicking noise. Freezer /refrigerator was still working at that time. He replaced a switch - said he was done - he left - not even a half hour later freezer and refrigerator went completely out. Called Alliance back and tech called me and stated there wasn't anything he could do. Buy a new refrigerator/freezer. He stated he would drop by and return check tomorrow. That did not happen
Response from Alliance Repair Services
"Dear [Member Name Removed] I am writing in response to your recent complaint regarding the service provided for your refrigerator/freezer. I want to sincerely apologize for the inconvenience you have experienced, and I would like to address your concerns. I understand that the technician came to your home to address the clicking noise issue with your appliance. They replaced a start relay switch during the service call, and at that time, your freezer/refrigerator was still operational. However, it's disheartening to learn that shortly after the technician's visit, your appliance completely stopped working. Upon further inspection, it was determined that your refrigerator compressor and start relay were shorted, and despite attempting to fix the issue by replacing the relay, it did not resolve the problem. The technician also assessed that a compressor replacement would not be cost-effective. In light of this situation, I want to clarify that we have not deposited the check you provided for the service. Rather than returning the check, we have decided to shred it, understanding the frustration and disappointment you've experienced. I deeply regret that we were unable to resolve the issue with your appliance to your satisfaction, and I apologize for any inconvenience this has caused. For that we are not charging you a service visit fee of 75$ Your feedback is valuable to us, and we will use it to improve our services in the future. Once again, I apologize for any inconvenience you have faced, and I appreciate your understanding in this matter. If you have any further questions or concerns, please do not hesitate to contact us. Sincerely, Farhan Alliance repair 6307169888"
Kimberly L.
Aug 2023
Yes, they got the job done
Bruce G.
Aug 2023
We found our fridge wasn't working on a Friday around 4:00 p.m. Called Alliance and the arrived two hours later! You can't ask for any better service than that!!
Response from Alliance Repair Services
"Thank you, [Member Name Removed] For Your feedback"
Rani L.
Jul 2023
My washer was making this squeaking and metal on metal type scraping sound yesterday. I looked around on Angi and immediately called Alliance as they had great ratings. I spoke with Farhan who made an appointment for today. Farhan and his coworker came today during the time they promised. He asked me what the problem was and then he started to move the drum washer. We all heard the squeaking sounds. He told me that the bearings were gone and explained what they do. He advised me that it would be cheaper to buy a new washer as opposed to trying to get it fixed as this is a 6 -7 year old washer. He originally quoted me $75 but as he didn’t do much, he just charged me $45 for gas money. Great people! I highly recommend them!
Response from Alliance Repair Services
"[Member Name Removed] we Appreciate your Feedback it help us to improve our service to provide best experience, Please let me or my team know if we can help with any other projects of your , We Have highly Experienced and trained Carpenter, and HVAC and Appliance experts"
Patricia S.
Jul 2023
Yes...they were supposed to come on Wednesday 7/5, but called to cancel. They did come at 9 a.m. 7/6 and completed replacement of electronic oven starter. I wrote them a check and they left.
Edward C.
Mar 2021
Still waiting.
Jeff M.
Dec 2020
Although they were booked up Alliance Repair Services made time to come out to our house and evaluate the issue with our refrigerator. Once it was determined the issue, the repair tech found what we needed and went to get it. With other appointments he needed to do as well, again we were fitted into their tight schedule to come back sameday to fix and get our refrigerator working again. Great Job!!
Sharon B.
Nov 2020
Excellent! Was on time, with fast response, absorbed the service fee since I had work done, gave discount for immediate payment (after they thought I would have to be billed which was kind and trusting as well)
Joshua O.
Oct 2020
Service was great and Fast!
Marge N.
Sep 2020
The repair was made. Repairman said I would receive receipt thru e-mail. I never received the receipt and he was giving me a one year warranty on the work. Called him back twice but still never received receipt. Very disappointing!!
Barbara B.
Aug 2020
Fast, friendly repair. My refrigerator is now running like new. Highly recommend this family owned business!
Rob N.
Jul 2020
Good, just fine
Gene F.
Jul 2020
close knit family business, Responsive, timely Patient and thorough to explain what was wrong and what to do to maintain burner maintenance. Took user manual to take thru steps to optional adjust oven temp Most Reasonable. No better service call policy
Barb H.
Jul 2020
No work done but was honest in telling use we needed to have lint removed! We did n now works!
Joanne M.
Jun 2020
They said they could get part the next day but it took 2 days
Steven Y.
Jun 2020
The dryer works great and sounds like new.
Jimmy S.
May 2020
Farhan was awesome. Diagnosed the issue fast and was back with the parts in a few days. Installation was within an hour. Back to working 100%. Thank you
Kathryn T.
May 2020
good, good, good
George G.
Apr 2020
Waited a week for the part to arrive, then it was replaced the next day. The tech was friendly and professional. Work was done quickly and neatly. I would hire this service again.
Jane J.
Apr 2020
Farhan came out promptly, was very professional, and diagnosed the problem in little time, even though the range was old and a brand I'd never heard of (came with the house.) He was able to order the part and installed it 2 business days later, which fixed the uneven heating problem. He was not able to fix the other issue through no fault of his own-the manufacturer no longer makes the repair part due to the age of the unit. He explained everything he was doing and showed me information online as he went. He also took apart the door and helped me clean some baked-on stuff from the previous owner inside the enclosed glass. Overall excellent experience - not cheap but reasonable for the quality of the service.
Licensing
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FAQ
Alliance Repair Services is currently rated 4.6 overall out of 5.
Alliance Repair Services accepts the following forms of payment: CreditCard
No, Alliance Repair Services does not offer free project estimates.
No, Alliance Repair Services does not offer eco-friendly accreditations.
No, Alliance Repair Services does not offer a senior discount.
No, Alliance Repair Services does not offer emergency services.
Yes, Alliance Repair Services offers warranties.