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Molly Maid - Bloomington Normal

About us

Molly Maid of Bloomington-Normal is McLean County's most chosen home cleaning service. Molly Maid of Bloomington Normal is the perfect blend of a national brand and local pride. It takes more than a mop and a bucket to be a Molly Maid franchise owner, as Tim Rixstine, Bloomington’s area Molly Maid franchise owner can attest to. Our customers benefit from the well thought out cleaning systems and procedures developed by Molly Maid, meshed with the hands on approach from local franchise owners.

Business highlights

Emergency services offered
30 years of experience

Services we offer

House cleaning.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.214 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
57%
4
14%
3
21%
2
7%
1
0%
Showing 1-14 of 14 reviews
Richard S.
Dec 2016
5.0
Yes, I recommend this pro
unknown

Robin R.
May 2016
4.0
Yes, I recommend this pro
unknown

Daniel S.
May 2015
5.0
Yes, I recommend this pro
They did our first cleaning gratis, and did a wonderful, wonderful job. Highly recommended. Excellent work.
Response from Molly Maid - Bloomington Normal
"[Member name removed] is absolutely correct in that his experience with Molly Maid turned out to be a failure on our part. I could provide reasons why, but in the end, [Member name removed]'s interest in hiring Molly Maid was completely mishandled. Tim from Molly Maid of Bloomington/Normal"

Christina Y.
Mar 2015
3.0
Yes, I recommend this pro
They half assed the window and only vacuumed the tile floors, they did extra stuff which was nice but I wish they would have done a better job of what I specifically asked for. Showed up 90 mints late which is problem when newborn is being breastfeed. Why did I even schedule a time?
Response from Molly Maid - Bloomington Normal
"From our records, we have never cleaned (removed member address) or have cleaned for (removed member name). Sometimes we are confused with Merry Maids or other services. Tim from Molly Maid"

Robin R.
Aug 2014
5.0
Yes, I recommend this pro
$60
My friend said it went well , no negative comments.

Mike B.
Jul 2014
2.0
$195
unknown

Jenafer F.
Feb 2014
4.0
Yes, I recommend this pro
$132
The house looked very clean when you walked in, but when checking if everything was cleaned like they said it would be, we found spots that were 100% clean. The team was very friendly and overall did a wonderful job. With minor things to be corrected, we will use there service again. We did feel the price is very expenses but like that we can pick and choose which rooms to have cleaned to cut down on the cost.

John B.
Nov 2012
3.0
Yes, I recommend this pro
$66
Cleaning was superficial.  I may continue to use their services, but am contemplating switching.

Chad B.
Oct 2012
5.0
Yes, I recommend this pro
$89
They clean my home weekly at this moment, but we adjust that as needed depending on how much time I have to clean and how dirty my children and dog have been.  
They arrive in the morning and immediately get to work.  Very pleasant attitude.  Sometimes I am still there and either way the job is done to my satisfaction, if not Tim makes it right.  They even make my childrens' bed and arrange the stuffed animals very nicely.   Nice little touch.

VENKATA C.
Apr 2012
5.0
Yes, I recommend this pro
$140
I am really impressed with the professionalism and flexibility that Molly Maid has shown. They do have a minimum charge of $59 per visit and above that we had flexibility to choose the rooms that we want them to clean.

Tim provides an estimate by room, so, we know upfront how much its going to cost us based on the rooms we select.

James D.
Apr 2012
5.0
Yes, I recommend this pro
$50
I like them. They come in and do a good job and they go. We don't have to be home. I really like what they do. My overall experience with them has been excellent.

Pamm A.
Feb 2012
5.0
Yes, I recommend this pro
$250
Their services are very good.  My house is up for sale so they came in and did a beautiful job.  I paid them $250 because I had put the house for market cleaning but that's not their price.  They are coming back in a couple of weeks and it's going to be much lesser like a $125 or something.  What I liked best is the owner came out and did a walk through with me.  He asked me exactly what I was looking for and I was very clear with him.  He said he absolutely guarantees the best done.  He wrote it down and showed me.  They came while I wasn't home and everything I had asked to be done was done.  I've had other cleaning services and bad have and happen, but this one I thought was pretty extraordinary.

Sarah Q.
Sep 2011
5.0
Yes, I recommend this pro
$125
i use them every other week. They come in, clean the floors and are very professional. They get in and get out and it is a nice service. I will use them again in the future.

Coley V.
Mar 2010
3.0
$115
we used them for about 6 months, every week at first, and then every other week the last 3 months. They did a decent job, however the cleaning always seemed to be just halfway done. I guess we were just expecting a little more for what we were spending.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Molly Maid - Bloomington Normal is currently rated 4.2 overall out of 5.

Molly Maid - Bloomington Normal accepts the following forms of payment: CreditCard

No, Molly Maid - Bloomington Normal does not offer free project estimates.

No, Molly Maid - Bloomington Normal does not offer eco-friendly accreditations.

No, Molly Maid - Bloomington Normal does not offer a senior discount.

Yes, Molly Maid - Bloomington Normal offers emergency services.

No, Molly Maid - Bloomington Normal does not offer warranties.