
About us
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Business highlights
Services we offer
Chain-Link, Privacy, Rod Iron, Aluminum, Wood and Vinyl Fencing, Gates, Retail Fencing, Repair, Used Fencing Resale, Appointment Only
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 4
Assorted photos uploaded by Ifft Quality Fencing
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
38% | ||
0% | ||
13% | ||
13% | ||
38% |
Filter reviews by service
Signed contract and paid half of total price in November of 2014 after he indicated likelihood fence could be installed before weather turned too cold for concrete work. Didn't happen. Maybe I was too optimistic; maybe he knew better all along?
Now April, still no fence, and won't return my phone calls. I've since found numerous online reviews of his work which make me concerned about the quality of the install when I do eventually get my fence - the materials he uses appear to be fine, but the labor and especially the timeliness are issues (from what I've seen in other reviews and am now gaining personal experience with....)
LIE
When the fence was almost complete, Chuck asked for the check for the full price. He had put in an ordinary gate when in our contract it specifically called for a custom gate. He said that he would leave an ordinary gate in until he got a chance to make the special one. That in the mean time, he wanted his check. I said no. I was outside alone with him (I am a woman) and he got in my face and threatened me, wanting his money - telling me he would sue me and more. Scared to death, I said that I needed to go inside to get my check book. Once inside, I was able to have someone come to the door with me to tell him that I would not be paying him until the custom gate we paid for was installed. I was very angry with him trying to physically intimidate me. I told my husband that he would have to do all further dealings with him.
A week later Chuck brought out the custom gate. I had my husband go out to pay him. My husband came in red faced and I saw Chuck drive off. He said that Chuck produced a bill from the city of Bloomington for $200 on top of our original amount because we had failed to get a permit. Thinking this was a scam, I called the city. They said that while there was a fine, it was not for us, but for the company. That it was their responsibility to get the permit, not ours. That they should not have charged us their fine. They suggested we take Chuck to small claims court. That they would come and testify on our behalf.
We contacted Ifft fencing and were basically blown off. We tried to cancel the check and send them one for two hundred dollars less, but Christy Ifft (his wife) returned it.
We have yet to follow a small claims suit. We know we would win but we are the parents of special needs children who are very needy and we simply dont have the time. Chuck Ifft knew he was taking advantage of our family, full well knowing the challenges we were already facing from the children's medical problems. Please stay away from him.
"2/21/12 Ifft Quality Fencing (IQF) Owner spoke with customer regarding this complaint filled in Feb 2012 from fence completed on Dec 2009. Customer stated that his dog damaged 2 pickets on the completed fence shortly after being installed in Dec 2009. Customer also stated that IQF owner visited his home and inspected damage once notified by customer. Customer states that at that time he requested IQF to provide 2 pickets to fix damage from his dog. IQF owner states that he explained there would be a charge for the materials as it is not warranted due to damage from his dog and for the Customer to get back to him if he wants the pickets. After this follow up call on 02/21/12 Customer again states that he wants a price on the pickets and a price on IQF repairing damage from his dog. Owner again stated he wants a cost not the pickets. It was agreed by customer and IQF owner company will provide a cost for those two requests by 02/24/12 to customer. Again stated that customer is looking for a price not a item from Ifft Quality Fencing."
Licensing
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