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Geek Squad - Best Buy

Appliance Sale, Phone Service - Cellular, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities

Eco Friendly Accreditations

Yes

Accepted Payment Methods

  • American Express
  • Financing Available
  • Check
  • Visa
  • Discover
  • MasterCard
Reviews
2.54 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
25%
3
25%
2
25%
1
25%

Filter reviews by service

Showing 1-4 of 4 reviews
Radha KR B.
Sep 2021
1.0
Phone Service - Cellular
I have appointment at 6:40 PM on 9Sep21 and I reached there around that time. No greetings or enquiry, they just time passing with some peppers work. Entire time they spent with one customer. I have waited until 7:20 PM and left the place. Never recommend or never go there again. I would not recommend to anybody. Such horrible and unprofessional experience.

Erin W.
Sep 2013
3.0
Appliance Sale
$200
Not well. They were rude, slow, and inconsiderate.

Brittani P.
May 2013
2.0
Appliance Sale
$80
I attempted to purchase three video games on Best Buy's website.  I received two in the mail in a timely manner and the last video game was on back order.  It was popular at the time, so it was completely understandable that it wasn't available at the time I placed my order.  My husband's birthday is in August and I put the order in July.  It wasn't here by his birthday, so I contacted them to inquire about the status.  I was told by a customer service representative that it was in the mail and that she would mail me coupons for my trouble.  A couple of weeks went by and the video game nor the coupons showed up.  When I followed up the second time, I was once again told that it was in the mail.  I waited two weeks before I followed up again.  When I called in the third time, the representative initially told me it was delivered.  When I explained it hadn't been delivered nor had my credit card been charged for the purchase, the representative then said that it was in the process of being prepared for delivery.  At that point, I cancelled my order.  I didn't get it in a timely manner, I shouldn't have had to call in multiple times to inquire on the status and getting told false information.  I will never order from their website again.

Maria H.
Dec 2012
4.0
Appliance Sale, Computer Sales
Yes, I recommend this pro
$1,000
Purchased a new refrigerator for our new house from them.  The delivery went fairly smoothly but the refrigerator doors were not level when they left.  I noticed it immediately, but they were gone.  Note to everyone else - make sure all looks good before you allow them to leave.

Licensing

Bonded

Insured

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Geek Squad - Best Buy is currently rated 2.5 overall out of 5.
Geek Squad - Best Buy accepts the following forms of payment: American Express, Financing Available, Check, Visa, Discover, MasterCard
No, Geek Squad - Best Buy does not offer free project estimates.
Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
No, Geek Squad - Best Buy does not offer a senior discount.
No, Geek Squad - Best Buy does not offer emergency services.
No, Geek Squad - Best Buy does not offer warranties.
Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Contact Information

2103 N VETERANS PKWY, Bloomington, IL 61704

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