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DH Pace Garage Doors (Central Illinois)™

4.9(
25
)
Garage Door - Repair, Garage Door Opener Installation and Replacement, Garage Door Opener - Repair or Adjust,

About us

DH Pace Garage Doors joined forces with Pinnacle in 2017. DH Pace brings to central Illinois over 92 years of garage door experience. We take pride in our quick, courteous, and professional specialists who will repair your garage door problem, anywhere, any day, any time! All of our garage door repair technicians are trained to meet our very high quality standards. We look forward to serving the community well into the future.

Business highlights

Emergency services offered
33 years of experience

Services we offer

PRODUCTS • RESIDENTIAL GARAGE DOORS • RESIDENTIAL ELECTRICAL OPERATORS • COMMERCIAL ROLLING DOORS • COMMERCIAL SECTIONAL DOORS • COMMERCIAL ELECTRIC OPERATORS • FIRE DOORS • HIGH SPEED DOORS • TRAFFIC DOORS • SPECIALTY DOORS • DOCK BUMPERS • DOCK LEVELERS • PORTABLE DOCK BOARDS • TRUCK RESTRAINTS • WHEEL CHOCKS • DOCK SEALS & SHELTERS • DOCK LIGHTS • SAFETY PRODUCTS • MATERIAL HANDLING • DOOR & DOCK CANOPIES • METAL ENTRY DOORS • USED PRODUCTS

Amenities

Emergency Services

Yes

Reviews
4.925 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
92%
4
8%
3
0%
2
0%
1
0%
Write a review
Showing 1-25 of 25 reviews
ROBERT C.
Dec 2018
5.0
Yes, I recommend this pro
$9,000
DP PACE (PINNACLE DOOR) FOLKS SHOWED UP AS EXPECTED, DIAGNOSTED AND REPAIRED PROBLEM ON 1ST VISIT W/I 15 MINUTES. (ORIGINAL INSTALLER, BANKCO, HAS PREVIOUSLY MADE 3 SERVICE CALLS AND FAILED TO RESOLVE ISSUE BEFORE GIVING UP)
Response from

"Thank you for sharing your experience with DH Pace Garage Doors. We joined forces with Pinnacle in 2017 to bring central Illinois over 92 years of garage door experience. We look forward to serving the community well into the future. Thank you for your business."

Candy A.
Jan 2018
5.0
Yes, I recommend this pro
$10,000
They came and repaired the problem. It was an issue with the chain and warped door. Explained the problem clearly. Also gave an estimate for a new garage door to permanently fix the problem. They were friendly and helpful.
Response from

"We appreciate you sharing your experience with Pinnacle Door. Thank you for your business."

Ema S.
Jul 2017
5.0
Yes, I recommend this pro
they were very prompt!
Response from

"Thank you for taking the time to post your review."

Matthew F.
Mar 2017
5.0
Yes, I recommend this pro
$25,500
Came as as scheduled, professional, would absolutely use again and recommend.
Response from

"We love receiving great feedback for the team, thanks for the positive review."

Nicolle B.
Sep 2016
5.0
Yes, I recommend this pro
They were able to come out the same day due to a cancellation. This was great, because the garage door was almost impossible to open by ourselves due to the broken spring. He had all the materials on his truck and replaced both springs as the other looked like it was on its way out as well. He was also able to tell us about how long the springs had been on there. He was very professional and courteous and we would definitely call upon Pinnacle Door Co. again. We wrote out a check directly to the technician for the service.
Steve B.
Jul 2016
5.0
Yes, I recommend this pro
$16,900
Very well, repairman said cables leading up to torsion spring came unwound off of spools because of an adjustment problem...repairman performed every thing needed to make torsion spring assembly, and power door opener perform like a new installation. He lubricated it and made the corrective adjustments. I got a very safe and dependable door now. It was a poorly adjusted and very noisy door before.
Jason M.
Feb 2016
5.0
Yes, I recommend this pro
$30,000
Gary was prompt and very professional. He explained what had broken - the typical behavior of those parts and what it would cost to repair it. While he was there he also educated me on the age of the garage door opener and door itself. At my request he gave me approximate costs for replacing those items should it become necessary. I will definitely use Pinnacle again for any garage door related needs.
Konstantinos K.
Feb 2016
5.0
Yes, I recommend this pro
$44,800
Excellent work
Christina N.
Jan 2016
5.0
Yes, I recommend this pro
unknown
Bob M.
Nov 2015
5.0
Yes, I recommend this pro
$25,000

I called on Saturday and was able to schedule for first thing Monday morning.  Jeff arrived as scheduled and replaced both torsion springs on my garage door.  Jeff was very professional and polite. 

Jeff adjusted my door and showed me how to do it myself should it ever need it.  He lubed all hinges and springs showing how to do that as well.

I searched Angie's List and found Pinnacle.  I highly recommend them.


Doris S.
Sep 2015
5.0
Yes, I recommend this pro
$90,000
unknown
Mike K.
Jun 2015
5.0
Yes, I recommend this pro
$200,000
unknown
Karen W.
Feb 2015
2.0
I was unable to get a return phone call despite leaving several messages. Usually I don't like telling people at first that  I found them on Angies List... but to try and get them to call back I left that on their machine too but never even called back. They lost a $3500 job over a phone call.
Response from

"Afternoon [member name removed], I apologize that we didn't get in contact with you about the door questions you had. I would like to speak with you directly regarding the issue in the hopes that we can avoid this problem in the future. If you would like to call you can reach me at 309-829-3667 ext. 7216 Sincerely David Weid"

Kip P.
Dec 2014
5.0
Yes, I recommend this pro
$80,000
We had two overhead doors at different locations fail recently.  I left a voicemail message with Pinnacle.  As requested in my voicemail, the repairmen (two different ones) from Pinnacle made contact directly with our two commercial tenants, arrived exactly when they said they would, and promptly fixed both doors with parts that they carried in their trucks.  It was a great experience.  Both our tenants praised the knowledge and experience of Pinnacle's repairmen and both said "They really knew what they were doing, and did the repairs very quickly."  They also checked and lubricated a second door at one of the locations without being asked.
Maura O.
May 2014
5.0
Yes, I recommend this pro
$10,000
I had called other garage door repair services in town and they said they did not service the brand of garage door opener we have.  I called Pinnacle and not only did they service the type of door we had, but they came out about an hour after I called--and we live in Champaign! Fast and friendly service.  We will definitely be using them again in the future and would highly recommend them.
Matt M.
Apr 2014
5.0
Yes, I recommend this pro
My overall experience with them was fine. They came and it was within like a couple of hours of when I called, so it was a pretty fast response. They did a good job. Their price was not super expensive. He was very knowledgeable. He was quick to get everything done. He was professional.
Neil R.
Apr 2014
5.0
Yes, I recommend this pro
$10,000
It went fine. They were quick and efficient. There was no hassle. There was nothing that they should improve upon.
Joni P.
Aug 2013
3.0
See Above
Mark G.
May 2013
5.0
Yes, I recommend this pro
They came out about a month ago. They showed up when they're supposed to and did excellent job for the doors. They have a couple of suggestions that I ended up taking and that very happy with.
Kara V.
May 2013
4.0
Yes, I recommend this pro
I don’t think that they came that prepared. They had to come back and they fixed it. It works now, but they initially didn’t fix it properly. Now it works just fine. I think I would use them again in the future; I would talk to them a little bit more.
Terry W.
Jan 2013
4.0
Yes, I recommend this pro
They did their job. They came out and put the garage doors in, and we were satisfied with them. They were just a good company to work with. They were very good to us.
Stephen C.
Dec 2012
5.0
Yes, I recommend this pro
$35,000
My garage door opener (10 years old) began to malfunction a few weeks ago, not opening or closing all the way. I started using it manually, but after a few days, something just snapped and pieces and gears went flying. The guys from Pinnacle came out a few days after the initial call. They quickly figured out that I needed a new gear set at $150, or a whole new opener for $350.  They recommended (and I agreed) that it did not make sense to spend $150 on a ten year old opener.
They didn't have parts, or a new unit with them, so one guy came back the next day, and did the install in less than one hour. He also found and corrected a problem with the torsion spring.
Very please with this service. My only issues was that I wish they could have had a new unit with them to do the work in one trip.
Yvonne M.
Nov 2012
5.0
Yes, I recommend this pro
$40,000
3 service trips to get the install.  I knew I needed/wanted a new opener
installed.  I expected to get the install on the first service visit. 
However, the first visit was for an "estimate", I told them I wanted a
new one installed, but apparently that information was not relayed to
the service person.  
1 week from first visit installation took  place.  Very professional,
courteous, and quick.  I had to have the service men come back a few
days later due to a minor adjustment.  
Overall, wonderful service and with knowledgeable, professional  employees.
Kimberly Z.
Jun 2012
5.0
Yes, I recommend this pro
$53,000
The owner was on time and professional with a competative price. I chose another company because they included add ons.
Alyssa S.
Apr 2012
5.0
Yes, I recommend this pro
$70,000
They were very professional. I think he did an excellent job. My husband is knowledgeable about home improvements, and he was impressed with his job. My husband felt he went above and beyond. His price was lower than some of the large competitors.

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

DH Pace Garage Doors (Central Illinois)™ is currently rated 4.9 overall out of 5.
No, DH Pace Garage Doors (Central Illinois)™ does not offer free project estimates.
No, DH Pace Garage Doors (Central Illinois)™ does not offer eco-friendly accreditations.
No, DH Pace Garage Doors (Central Illinois)™ does not offer a senior discount.
Yes, DH Pace Garage Doors (Central Illinois)™ offers emergency services.
No, DH Pace Garage Doors (Central Illinois)™ does not offer warranties.

Contact Information

419 Bronco Dr, Bloomington, IL 61704

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