CertaPro Painters® of Bloomington, IL
About us
At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.
Business highlights
Services we offer
Interior Painting. Exterior Painting. Power Washing. Deck Staining. Painting and Staining Cabinets. Drywall Repair. Minor Carpentry Work. Wallpaper Removal. Interior Design Consultation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 14% | ||
| 10% | ||
| 10% | ||
| 0% |
"Thanks [Member Name Removed] for the great review!. We are so happy you loved your work that was done for you by Victor and his crew. I will for sure let Victor know of your kinds words. Please let us know if we can be of any further service to you and [Member Name Removed]. You guys were awesome to work for. Thanks!"
"We appreciate the review and feedback. I am sorry we didn't meet your expectations but feel we could have rectified any bad behavior had we known before the job was completed. Our painter was never notified of any wrong doing while he was on site. Our office manager also had talked to your wife throughout the project and was told things were good. I am pleased that "The fence did come out nicely, which is what we paid for" even though you gave the quality of work a D rating. We want our clients to know if there are any problems, they can talk directly to the painters and/or call the office directly so any issues can be quickly rectified while painter is still on site and we can make things right and prevent future problems before job is completed. We will always try to make any bad situation right if we are able. We hold our painters to the same high standards we strive for as a company. We will take your comments into consideration and we will continue to strive to make all clients happy with the completed results of any work performed. The customers satisfaction is our #1 priority and we will continue to put our best foot forward. Thanks"
"We are very sorry you were not happy with our work. We have corrected things since your project and improved our Certainty Serve System, so that there is better follow-up and walk through, so that we are sure our customers have an extraordinary experience."
"We are sorry that you were not happy with your process. Since your project, we have made efforts to improve communication on our painting projects and have made some changes with supervision. It is our goal to deliver an Extraordinary Experience and we will take your project in consideration to make improvements moving forward."
"We are so glad you were happy with your painting project result. Our painters are indeed experts in their fields and take pride in their work."
"It doesn't matter if we are painting your whole house, or just the garage door. We strive to be your all purpose painter for all of your needs, not just what suits us. I'm very happy that you like the way the door turned out."
"We appreciate the business and are very happy to hear that we met or exceeded your expectations. We look forward to future projects with you!"
"Thank you for the kind comments [Member Name Removed], I appreciate the repeat business you continue to give us."
"I agree, the drywall contractor that we hired fell down with their cleanliness and their eye for detail was below my standards. Ultimately, we did get them to complete their portion of the project to our standards. Our painters then came in and fine tuned their work while we were painting the ceiling and walls. Thank you for your business, we are glad that you are happy with the end product!"
"I do apologize for telling you to order too many gallons of paint. As you know, certain substrates require more paint, and with your cedar siding being as dry as it was, I did think it was going to use a bit more paint than it actually did. However, the siding around your house looks much better and will withstand the elements for years to come!"
I don't feel this was a professional job at all. Professionals would have covered the lights, bushes, downspouts, etc. Also had to call the owner back to look at the job that was done and a second coat was applied in spots after his visit. The contract showed 2 coats but think only one coat was applied in a lot of spaces. Painters did not look very professional.
I plan to get a quote from them for an interior job soon and hope they are competitive again.
"(removed member name), we are so glad that you are happy with the work of your paint crew and the final product. Thanks for taking the time to post a review, we appreciate your recommendation!"
"(removed member name), thank you for taking the time to post a review and for your business! We appreciate your flexibility and understanding when weather and scheduling issues came up, as they often do with exterior jobs in our area. We are thrilled to hear that you would recommend CertaPro Painters of Bloomington, IL to others."
and couldn?t be happier with the results. The owner, Mark, came to our
house and did a complete inspection of our fencing and then sat down with us and went
over a few options at varying prices. We had started the painting
ourselves and he offered to take our leftover paint and make sure the
new paint would be an exact match. Prior to painting, the guys from Certa Pro came to our home and power washed all the
fencing. The painters arrived when they said they would be there (always
appreciated) and completed in a day and a half what would have taken us much
longer and with much more frustration. They were very conscientious in taking the extra time to use a roller (as opposed to spraying) as not to bleed over to the neighbor?s stained side. On their way out, they even stopped to
paint a small piece of trim on our house with some leftover paint that we could not reach on our own at no cost.
Mark went the extra mile and stopped by the house before, during, and after the job to make sure we
were 100% satisfied with the results, which we were. Now we can look out our window and see fence that is all one color rather than the multi-shaded view we had before. Thanks Mark and Certa Pro! We will not hesitate to hire Certa Pro for any painting needs in the future.
"(removed member name), thank you for taking the time to post your review. We are so happy to know that you are happy with the finished product on your job and that you appreciated the level of service that you were given. We appreciate the business and hope to earn it again in the future!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
416 Olympia Dr, Unit 2, Bloomington, IL 61704
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