Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
CertaPro Painters® of Bloomington, IL
Designer Interior Lighting Plan, Exterior Surfaces - Powerwashing, Exterior Surfaces - Sandblasting,
About us
At CertaPro Painters, our reputation is based on Certainty — your Certainty of a job well done. We focus on the details of every project — interior and exterior — and we focus on you, our client.
Business highlights
12 years of experience
Services we offer
Interior Painting. Exterior Painting. Power Washing. Deck Staining. Painting and Staining Cabinets. Drywall Repair. Minor Carpentry Work. Wallpaper Removal. Interior Design Consultation.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.421 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 67% | ||
| 14% | ||
| 10% | ||
| 10% | ||
| 0% |
Showing 1-21 of 21 reviews
Rachel S.
Mar 2018
They did an excellent job. I usually do painting myself. However the high ceiling and beams are too much for me. This was worth every penny I spent. They were reasonable in price . Because of the pricing I had them do a bedroom on top of the living room and hallway. Victor (painter) was making sure everything was correct and what I expected. He also patched my walls where necessary. Ruthanne at office was awesome! I probably now will just hire these guys when painting needs to be done in future. They made it easy and affordable.
Megan B.
Sep 2017
Excellent! We had the interior and exterior of our home painted by Certa Pro. We are so pleased with the results. Victor and his crew were professional and we are so pleased with the new look of our home!
Response from CertaPro Painters® of Bloomington, IL
"Thanks [Member Name Removed] for the great review!. We are so happy you loved your work that was done for you by Victor and his crew. I will for sure let Victor know of your kinds words. Please let us know if we can be of any further service to you and [Member Name Removed]. You guys were awesome to work for. Thanks!"
Christopher O.
Jun 2017
The person responsible for the pressure wash used equipment that ran constantly without a trigger on the wand. He worked on a weekday and when we arrived home saw that he was hanging the wand on the fence when he needed to move the equipment or step away for any reason. Essentially, each time he needed to take a break our lawn was being pressure washed. We quickly took a cell phone video just in case but were hopeful that this only occurred the one time. Unfortunately a few days later the grass was dead in numerous spots along the fence. We contacted CertaPro, who sent someone to look at the issue. We showed this person the lawn and the video to which they replied “but it’s water, it should be good for the lawn”. In full disclosure, they did offer to throw some seed on our lawn. Anyone who has attempted to overseed a lawn will agree that summer is not an effective time to do this ultimately yielding little results. In the end we completed one project but created another. The fence did come out nicely, which is what we paid for. The lack of accountability, poor customer service and additional lawn care was not included in our quote. I’d recommend saving yourself some frustration and going with another one of the many companies willing to do this work in the Bloomington/Normal area.
Response from CertaPro Painters® of Bloomington, IL
"We appreciate the review and feedback. I am sorry we didn't meet your expectations but feel we could have rectified any bad behavior had we known before the job was completed. Our painter was never notified of any wrong doing while he was on site. Our office manager also had talked to your wife throughout the project and was told things were good. I am pleased that "The fence did come out nicely, which is what we paid for" even though you gave the quality of work a D rating. We want our clients to know if there are any problems, they can talk directly to the painters and/or call the office directly so any issues can be quickly rectified while painter is still on site and we can make things right and prevent future problems before job is completed. We will always try to make any bad situation right if we are able. We hold our painters to the same high standards we strive for as a company. We will take your comments into consideration and we will continue to strive to make all clients happy with the completed results of any work performed. The customers satisfaction is our #1 priority and we will continue to put our best foot forward. Thanks"
Phipps S.
Aug 2016
The painting and light fixtures were OK but the prep for filling holes and stippling/matching the existing wall texture was terrible. There are raised portions of the wall and some areas are smooth without texture or sand paint to match now. The painters spoke very poor English and just nodded when we requested things to be done. The most aggravating part was when the owner/manager and his assistant, who came out to inspect said, and I quote, "Mr Phipps, we'll make sure everything's right". But once they got the authorization to open up an account with EnerBank so they could get paid, we haven't heard from them since.
Response from CertaPro Painters® of Bloomington, IL
"We are very sorry you were not happy with our work. We have corrected things since your project and improved our Certainty Serve System, so that there is better follow-up and walk through, so that we are sure our customers have an extraordinary experience."
Ewa M.
Aug 2016
Terrible
Response from CertaPro Painters® of Bloomington, IL
"We are sorry that you were not happy with your process. Since your project, we have made efforts to improve communication on our painting projects and have made some changes with supervision. It is our goal to deliver an Extraordinary Experience and we will take your project in consideration to make improvements moving forward."
Lloyd H.
May 2016
unknown
Response from CertaPro Painters® of Bloomington, IL
"We are so glad you were happy with your painting project result. Our painters are indeed experts in their fields and take pride in their work."
Joan W.
Nov 2015
We were very please with Rick's work.
Response from CertaPro Painters® of Bloomington, IL
"It doesn't matter if we are painting your whole house, or just the garage door. We strive to be your all purpose painter for all of your needs, not just what suits us. I'm very happy that you like the way the door turned out."
Carolyn K.
Sep 2015
unknown
Response from CertaPro Painters® of Bloomington, IL
"We appreciate the business and are very happy to hear that we met or exceeded your expectations. We look forward to future projects with you!"
Wendy C.
Aug 2015
They were very prompt and thorough. They did the work on the weekend when we weren?t home so that was really convenient. We really appreciated that.
Response from CertaPro Painters® of Bloomington, IL
"Thank you for the kind comments [Member Name Removed], I appreciate the repeat business you continue to give us."
JAD W.
Aug 2015
Project was fine when completed. Contractors that this provider hire for ceiling work were not quality that I expected.. Had to do over much ceiling work and also painting of walls.
Response from CertaPro Painters® of Bloomington, IL
"I agree, the drywall contractor that we hired fell down with their cleanliness and their eye for detail was below my standards. Ultimately, we did get them to complete their portion of the project to our standards. Our painters then came in and fine tuned their work while we were painting the ceiling and walls. Thank you for your business, we are glad that you are happy with the end product!"
Linda H.
Aug 2015
Everything went well. However, Mark, the owner, overestimated the amount of paint I would need for the house. So I now have over 2 gallons of expensive paint --cannot return the paint to Sherwin Williams because it was tinted. That does not make me happy. I would rather Mark would have underestimated than overestimated. Now what do I do with that paint?
Response from CertaPro Painters® of Bloomington, IL
"I do apologize for telling you to order too many gallons of paint. As you know, certain substrates require more paint, and with your cedar siding being as dry as it was, I did think it was going to use a bit more paint than it actually did. However, the siding around your house looks much better and will withstand the elements for years to come!"
Deb S.
Jun 2015
Very disappointed in services. No steps were taken to prevent splatters on bushes, downspouts, landscaping rocks, windows, light fixtures. All had speckles of paint on them. We did ask that they clean off the light fixtures but still have splatters on windows, rocks, downspouts.
I don't feel this was a professional job at all. Professionals would have covered the lights, bushes, downspouts, etc. Also had to call the owner back to look at the job that was done and a second coat was applied in spots after his visit. The contract showed 2 coats but think only one coat was applied in a lot of spaces. Painters did not look very professional.
I don't feel this was a professional job at all. Professionals would have covered the lights, bushes, downspouts, etc. Also had to call the owner back to look at the job that was done and a second coat was applied in spots after his visit. The contract showed 2 coats but think only one coat was applied in a lot of spaces. Painters did not look very professional.
Don T.
Feb 2015
unknown
Wayne E.
Sep 2014
Owners were great to work with. The quality of work done was exceptional. Workers were clean and respectful of keeping other living spaces free of dust/dirt. Will consider them for future jobs.
Martin C.
Jun 2014
Painter did a great job and was very thorough and prompt.
Richard M.
Nov 2013
CertaPro was very competitive on price and services provided. While painting near the end of the outdoor season, there were several challenges to overcome and they accomplished them well. When there was an issue with the final coat on one section they returned to do a second coat without being asked. The painters were courteous, professional and cleaned up everyday.
I plan to get a quote from them for an interior job soon and hope they are competitive again.
I plan to get a quote from them for an interior job soon and hope they are competitive again.
Charles A.
Oct 2013
They did a great job. They were very professional and if we had an issue or question they responded quickly. They were easy to work with and they always cleaned up after themselves. We have no complaint's with them.
Kate J.
Oct 2013
The service went very well. They quality of the work was good. The workers were very easy to work with and they were very accomodating as well.
MICHAEL F.
Oct 2013
Crew of three arrived ahead of time. They worked with pause till the job was complete. Cleanup was through. We are happy with the way our house looks refreshed.
Response from CertaPro Painters® of Bloomington, IL
"(removed member name), we are so glad that you are happy with the work of your paint crew and the final product. Thanks for taking the time to post a review, we appreciate your recommendation!"
Jennifer B.
Aug 2013
We were pleased with our overall experience with this company as well as the work that was completed. Mark called us right away and came out to do a free estimate for us. He took the time to describe exactly what he would be doing and the timeframe it would take to get the job completed. We were initially given a start date but when Mark realized that he could not start our project on the date promised he called us prior to the start date to let us know and then provided us with a new start date. The crew showed up on time and worked on our deck as promised. When we had questions througout the project and called Mark he showed up quickly in order to make sure we were happy with the work. The final product is beautiful and we are considering other projects with Mark and CertaPro. I would highly recommend this company!!!
Response from CertaPro Painters® of Bloomington, IL
"(removed member name), thank you for taking the time to post a review and for your business! We appreciate your flexibility and understanding when weather and scheduling issues came up, as they often do with exterior jobs in our area. We are thrilled to hear that you would recommend CertaPro Painters of Bloomington, IL to others."
Kimberly M.
Jul 2013
We recently had Certa Pro Painters come to our home and paint our fence
and couldn?t be happier with the results. The owner, Mark, came to our
house and did a complete inspection of our fencing and then sat down with us and went
over a few options at varying prices. We had started the painting
ourselves and he offered to take our leftover paint and make sure the
new paint would be an exact match. Prior to painting, the guys from Certa Pro came to our home and power washed all the
fencing. The painters arrived when they said they would be there (always
appreciated) and completed in a day and a half what would have taken us much
longer and with much more frustration. They were very conscientious in taking the extra time to use a roller (as opposed to spraying) as not to bleed over to the neighbor?s stained side. On their way out, they even stopped to
paint a small piece of trim on our house with some leftover paint that we could not reach on our own at no cost.
Mark went the extra mile and stopped by the house before, during, and after the job to make sure we
were 100% satisfied with the results, which we were. Now we can look out our window and see fence that is all one color rather than the multi-shaded view we had before. Thanks Mark and Certa Pro! We will not hesitate to hire Certa Pro for any painting needs in the future.
and couldn?t be happier with the results. The owner, Mark, came to our
house and did a complete inspection of our fencing and then sat down with us and went
over a few options at varying prices. We had started the painting
ourselves and he offered to take our leftover paint and make sure the
new paint would be an exact match. Prior to painting, the guys from Certa Pro came to our home and power washed all the
fencing. The painters arrived when they said they would be there (always
appreciated) and completed in a day and a half what would have taken us much
longer and with much more frustration. They were very conscientious in taking the extra time to use a roller (as opposed to spraying) as not to bleed over to the neighbor?s stained side. On their way out, they even stopped to
paint a small piece of trim on our house with some leftover paint that we could not reach on our own at no cost.
Mark went the extra mile and stopped by the house before, during, and after the job to make sure we
were 100% satisfied with the results, which we were. Now we can look out our window and see fence that is all one color rather than the multi-shaded view we had before. Thanks Mark and Certa Pro! We will not hesitate to hire Certa Pro for any painting needs in the future.
Response from CertaPro Painters® of Bloomington, IL
"(removed member name), thank you for taking the time to post your review. We are so happy to know that you are happy with the finished product on your job and that you appreciated the level of service that you were given. We appreciate the business and hope to earn it again in the future!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
CertaPro Painters® of Bloomington, IL is currently rated 4.4 overall out of 5.
CertaPro Painters® of Bloomington, IL accepts the following forms of payment: CreditCard
Yes, CertaPro Painters® of Bloomington, IL offers free project estimates.
No, CertaPro Painters® of Bloomington, IL does not offer eco-friendly accreditations.
No, CertaPro Painters® of Bloomington, IL does not offer a senior discount.
No, CertaPro Painters® of Bloomington, IL does not offer emergency services.
No, CertaPro Painters® of Bloomington, IL does not offer warranties.