NORTHSHORE REFRIDGERATION & APPLIANCE REPAIR INC

I was very happy with them because they were so friendly and knowledgeable. He showed me how to take care of different things as well. Overall, I was pleased and I would recommend them to anyone. They provide a great service.

Maytag gave me 3 companies to choose from for this recall repair. After reviewing Angie's list I found that 2 of the 3 companies had poor reviews but Northshore received high marks. I agree. My tech was pleasant and answered any questions I had. We also talked about appliances in general. The best part was that my dishwasher door gasket was starting to deteriorate and I was ready to have it replaced as an extra task that I was willing to pay for, but it wound up being part of the recall parts kit that Maytag sent to me! Maytag said that the repair would be done between 8 and 5. The dispatcher called me about an hour before the tech arrived. The dispatcher said he was a long time member of Angie's List and had just renewed after I told him I was a member. Maybe that's why Northshore tries harder and gets good reviews! Note that Maytag was in charge of handling the appointment and coordination of the work. I did not call Northshore directly.

IF IT DOES NOT RESTART, THEN AMANA WILL HAVE TO BE CONTACTED TO FIND OUT IF YOUR WARRANTY COVERS THE SEALED UNIT AND WE'LL GO FROM THERE." I WAITED AND TURNED THE UNIT BACK ON THE NEXT MORNING SETTING IT AT 4 AS HE TOLD ME, AND WAITING 48 HOURS TO SEE IF TWO ICE TRAYS FILLED WITH WATER WOULD FREEZE. THEY DID NOT FREEZE. I CALLED AND LEFT WORK THAT MR. MANOLI SHOULD CALL ME BACK. HE DID SO AND THEN AND ONLY THEN, TOLD ME THAT I WAS THE ONE WHO HAD TO CONTACT AMANA AND DETERMINE WHAT WAS TO BE DONE ABOUT THE SEALED UNIT. WHEN I CONTACTED AMANA, THEY SAID I WAS COVERED FOR WHAT MR. MANOLI CALLED THE "SEALED UNIT" WHICH WAS IN FACT SIMPLY THE COMPRESSOR AND THE REFRIGERANT. THEY CAME OUT AND FIXED THE UNIT, REMOVING THE "STARTER" WHICH MR. MANOLI HAD INSTALLED. THEIR TECHNICIAN TOLD ME THE STARTER WAS AT BEST A $30 PART AND WHEN MR. MANOLI INSTALLED IT, HE HAD DAMAGED SOME FACTORY WIRING WHICH THE AMANA TECHNICIAN HAD TO REPLACE, INCIDENTALLY AT NO COST TO ME.