Bloomingdale La-Z-Boy Furniture

Furniture - Sales, Appliance Repair - Small, Appliance Repair

About us

Additional DBA - La-Z-Boy Inc.

Services we offer

Furniture sales.


Accepted payment methods

Financing Available

Reviews

2.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
100%
1
0%


Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0
Showing 1-1 of 1 reviews

Scott W.
12/2011
2.0
furniture sales
  + -1 more
I ordered the love seat and two recliners to match a new town home we were moving into. The delivery was supposed to take 4 weeks, it arrived after 6. After 18 months there was visible wear in the fabric and parts to the recliner mechanisms began breaking. While living near the store I contacted them and they were able to put me in contact with their central supply distributor who supplied replacement parts at an incredibly high price ($30 for a spring and a pin that attached the foot rest to the handle to raise it. The same parts kept breaking and after spending $160 ($30 parts, $5 handling, $5 shipping per instance of the part breaking) on each chair breaking twice they no longer supply the part and want to replace the entire mechanism for a price I can buy a new chair for. This is a company that once was top quality and is now selling bottom of the line at high prices. Enough people report on the poor quality and they can reduce their prices to the level appropriate for such low quality or go out of business. I had to live with the broken units for 4 months while finding and purchasing new furniture.
Description of Work: Purchased two La-Z-Boy recliners and a love seat based on quality of furniture my parents had bought from same company. Paid a premium for quality as my parents couch and two recliners all lasted 20+ years, my furniture started to fall apart after 3 years and after 5 is all in the dumpster. This company is using the quality of an era that has passed to overcharge for low quality furniture.

Rating CategoryRating out of 5
quality
2.0
value
3.0
professionalism
2.0
responsiveness
2.0
punctuality
2.0

$2,200

    Contact information

    82 Stratford Dr, Bloomingdale, IL 60108

    www.la-z-boy.com/chicago/stratford-drive

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM

    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Furniture - Sales,
    Appliance Repair - Small,
    Appliance Repair

    FAQ

    Bloomingdale La-Z-Boy Furniture is currently rated 2 overall out of 5.

    Sunday: 11:00 AM - 6:00 PM

    Monday: 10:00 AM - 9:00 PM

    Tuesday: 10:00 AM - 9:00 PM

    Wednesday: 10:00 AM - 9:00 PM

    Thursday: 10:00 AM - 9:00 PM

    Friday: 10:00 AM - 9:00 PM

    Saturday: 10:00 AM - 9:00 PM

    Bloomingdale La-Z-Boy Furniture accepts the following forms of payment: Financing Available
    No, Bloomingdale La-Z-Boy Furniture does not offer free project estimates.
    No, Bloomingdale La-Z-Boy Furniture does not offer eco-friendly accreditations.
    No, Bloomingdale La-Z-Boy Furniture does not offer a senior discount.
    No, Bloomingdale La-Z-Boy Furniture does not offer emergency services.
    No, Bloomingdale La-Z-Boy Furniture does not offer warranties.
    Bloomingdale La-Z-Boy Furniture offers the following services: Furniture sales.

    Contact information

    82 Stratford Dr, Bloomingdale, IL 60108

    www.la-z-boy.com/chicago/stratford-drive

    Service hours

    Sunday:
    11:00 AM - 6:00 PM
    Monday:
    10:00 AM - 9:00 PM
    Tuesday:
    10:00 AM - 9:00 PM
    Wednesday:
    10:00 AM - 9:00 PM
    Thursday:
    10:00 AM - 9:00 PM
    Friday:
    10:00 AM - 9:00 PM
    Saturday:
    10:00 AM - 9:00 PM