WNUK CONSTRUCTION CO

The siding is OK---except that he put large aluminum pieces over the porch railings, instead of wood, which are ugly and I have never seen done on another house (he has done many in this area).  He did not ask about this at the time, but claims that is the only way it could be done (also, not true).  Other than having to pay a whole knew roof (not with WNUK) and not knowing what and when he knew it, we are asking that he re-do the soffitts as that will not be covered by another roofer.  We would not hire him again, as he does not tell the truth and has hidden from us twice when we have gone to his office, not returned phone calls and not shown up for follow up appts on this, except once----saying he would only cover half of the soffit problem----and we have not heard from him since even about that !





8/2/13  We have heard nothing from WNUK or from Angies' on our complaint.

Communication with the crew was extremely difficult since none of the workers spoke any English. All communication had to be done thru the office and it took about between four hours and one day before the manager returned calls. He was the only contact person who spoke English. They did not put any Tyvek or other moisture barrier around the house before the siding went up. This is the first item that should be done before putting the siding up. I've seen other houses by WNUK that had the Tyvek wrap. When the job was completed, they left many things undone. I had to threaten not to pay the last portion I owed unless they fixed everything, which was finally fixed. I had to follow the individual around to ensure the things were done completely. The final design looked very good. Their corner molding was larger than conventional ones, which makes the siding look nicer. Their gutters are larger than the conventional ones.

Wnuk Construction tried to take as many short cuts on the tear off as possible. I literally needed to stay on the job the entire time to make sure the job was completed as specified. John Wnuk (Owner) and I would have conversations and then the non-English speaking work crew would show up and do things differently. The site was left a mess with black finger prints and smears all over the siding. We are still finding waste and debris from the work in the yard. Wnuk Construction was called back several time to repair the soffit that keeps moving and opening up. 4 years after the job we developed a leak in our roof. Even though we were still covered by the 5-yr warranty on workmanship, I didn't want Wnuk back on my property working on my roof. I had another Roofing company fix the leak.

They did a great job. The remodeling was very extensive.

COMMUNICATION WAS DIFFICULT WITH WNUK, AS MANY OF THE WORKERS DO NOT SPEAK ENGLISH. WE WAITED A LONG TIME FOR OUR WINDOWS TO ARRIVE, AND WHEN THEY DID, THE REPRESENTATIVE DID NOT CORRECTLY MEASURE THE AVAILABLE WALL SPACE FOR THE BEDROOM WINDOW AND, AS A RESULT, ORDERED A WINDOW THAT WAS TOO BIG. THEY ALSO ORDERED THE WRONG WINDOWS FOR THE KITCHEN. THIS RESULTED IN ANOTHER 6 WEEK DELAY IN THE INSTALLATION. WHEN THEY GOT THERE TO INSTALL THE WINDOWS, THEY RUSHED THROUGH THE JOB AND WE HAD TO CALL THEM TO COME BACK AND FINISH UP SOME OF THE SMALLER DETAILS. IN THE END, THEY DID NOT EVEN COMPLETE THE EXTERIOR WORK; FOR EXAMPLE, THEY LEFT ONE WINDOW WITH INSULATION EXPOSED BECAUSE THEY FIGURED WE WERE GETTING THE HOUSE SIDED IN SPRING SO WHY WASTE THE TIME MAKING IT PERFECT NOW. WE FINALLY GAVE UP FIGHTING WITH THEM ABOUT IT AND DECIDED NOT TO USE THEM FOR THE BIG SIDING JOB.

WORK CREW WAS TIMELY, POLITE AND HARD WORKING. OFFICE STAFF IS COURTEOUS AND HELPFUL. THE ROOF LOOKS TERRIFIC AND THE WHOLE JOB WAS DONE QUICKLY AND WELL. THEY HAD TO USE THE YARD NEXT DOOR AND WERE SUPER NICE ABOUT THAT AND CLEANED THEIR YARD REALLY WELL. THEY DO OTHER WORK TOO, NOT JUST ROOFS, AND I WOULD USE THEM AGAIN.

unknown

COMMUNICATION WAS ROUGH