Hannah's Plumbing & Maintenance

Called and set up an appointment two weeks out — was given a 10am-12pm window. 12:00pm came and went and no one showed up. No phone call, no message, nothing. Called to confirm in case I got my days mixed up but did get confirmation the appointment was supposed to be at that time. Operator told me she'd call Greg and find out what the delay was. Never heard back. 1:30pm and someone showed up when I was unavailable to let them in. Will not be doing work with this business. Understand jobs go long and things come up — always great to get a phone call or text if something is going to change.

WARNING! Do not trust this company. They will charge you AFTER they do the work and then threaten to put a lien on your property! I called them for an estimate for a repair on my sewer line. I provided video, photos and report of a scope done the week before. When they showed up, I was told they needed to scope the line in order to provide an estimate without telling me there would be a charge. AFTER a scope was done, I was told there was a $350 charge! I was then told if I hired them within 24 hours of paying, they would deduct the cost of the scope from the work but I only had 24 hours to make a decision. I called to discuss the issue of not being informed about the charges before they performed the scope. The owner became irate and insisted he told me on the phone there was a charge, he did not, if he had, I would not have had them do an estimate. He proceeded to threaten me with a lien on my property. There are plenty of good plumbers in the area that have great ethics and integrity and are nice - do yourself a favor and call someone else! BTW - Two other companies came, did scopes, and provided estimates with NO CHARGE.

Plumber from Hannah's Plumbing never showed up at service window. Never called to say running late or to reschedule.

I’ve hired this company twice. About 1-2 years ago company sent Angel to replace water heater, add a recirculating pump, and perform some other minor services. He was beyond excellent but no is longer with the company. Based on this initial experience I’ve recommended the company to multiple people over the past couple years. I know for a fact at least a few have hired the company to perform work. Just recently I hired the company again to remove pipes from a old wet bar sink, replace a hose bib, and extend a gas pipe line for a kitchen remodel underway. The tech was on the phone with the owner Greg discussing the work for some time and finally gave a price to which I agreed. He began the work of replacing the hose bib and removing the pipes. This took about 90 mins only to find out that the gas pipe was not included in quote. (I guess get it in writing because I overpaid for the minor work that was performed). The tech - who very nice btw- said the owner would get back to me about the gas line which never happened. I called and spoke with the owner the following week, he had no recall of me and and said he would speak to the original tech get back to me. Another week later I called AGAIN and spoke with a woman to explain the situation. She promised to speak with Greg . I did not receive a call yet again. In addition to this project I have other work I need performed. I’m confused why they don’t want business as a repeat customer who has provided referrals. I believe in supporting small and family owned businesses whenever possible. I’m also a very loyal customer once I receive exceptional service. I usually don’t take the time to leave reviews as much as I should. In this case can NO LONGER Recommend this company.

replace drains and copper lines throughout

Received estimate hired. Easy process. Everything good. Price was fair.

I called and spoke with someone who presented themselves as very professional, thinking it was Greg Hannah himself, not sure. Made an appointment for the following day between 8am and 10am. I told the person over the phone the earlier, the better. I waited all morning and nobody showed. It turns out Tony left a message on my voicemail asking to hear from me before he headed over. Why? I made an appointment. I was here, he was not. I tried call him back several times and nobody answered. Please note, I have used Hannah Plumbing before in 2019 and Angel came. You can see my review about that experience on Angie's List as well. I was very pleased with how things were in 2019, but will not use them again after the no show. Too many really great reliable companies out there. This one is not.

We called and left a message, but never got a response.

Tony showed up on time and was very professional. His price was fair. I had a home remodel going on and he replaced some bathroom fixtures (vanity, shower, toilet's) and 2 gas valves for the stove and clothes dryer. Tony communicated well and did good work. I would hire Hannah's Plumbing again.

Timely service. Fixed properly the first time. Came in under the estimate. The plumber who did the work was very friendly and knowledgable. Will be bring them back out for some other projects we have been looking at getting completed.