WATER SPECIALTIES GROUP INC

he was very patient and explained with detailed, safe during the project, fair prices,

We had other companies out and water specialties was the only company that addressed all our issues from hard water to chlorine taste and smell. We love our water now.

all went great, nice and neat and good workmenship

unknown

I have been fighting bad well water for 18 years with water that smelled and was black. I had three companies sell me systems that were suppose to solve the problem but did not. I then talked to three more companies that knew what I needed without testing my water. These companies were all selling a standard system for all people for a lot of money instead of one for your problems. I came across Water Specialties Group at the Pheasant Run Home Show at Saint Charles. They were the only dealer that did a lab test of your water before they would make recommendations. They then explained the lab test, what the water problems were, and what it would take to fix it with a guarantee that the water problems would be corrected. The price was similar to what the other companies were charging.
The installation was very professional with the installer more concerned on a quality job instead of time. For the first time since building our house 18 years ago, we have really good water. The water is clean, soft, and does not have an odor. The black water is gone. The system is economical on material and is easy to use. They even came out for a post installation visit with another water test to be sure that everything was operating correctly.
I could not be more pleased. Water Specialties Group is the first real professional water treatment company I have found. They will test your water to find out what your specific water problems are and what it will take to solve the problems. Their prices are similar to what the other companies charge. But the price is a much better value as the water problem is actually solved instead of having to keep spending money on more systems. What it took to fix my water problems is not important as each person has different water. The process that Water Specialties Group uses to find and cure the problem is what is important.
I give Water Specialties Group my highest recommendation.

no response from vendor.

We are on well water and were getting a sulfur smell and rust stains.  Met Bob at local home improvement show.  Set-up in-home appointment which he promptly scheduled.  He did some water-quality tests, then presented a couple options.  Never felt pressure to buy as Bob is more of a technical guy than salesman.  After doing more research, we went with the less expensive option.  Within a couple of weeks, Joe came out to install the tank.  He did a great job, tying things in exactly where we wanted.  After about a month of use, we still had some odor so Bob can back out, retested, calibrated the system and all is now well.    

VERY HAPPY WITH THE SERVICE. THE SYSTEM ACTUALLY DOES WHAT THEY TOLD US IT WOULD DO.