Water Specialties Group, Inc.

Bill was very knowledgeable and the work done was quality. Im very happy with my new water softener.

he was very patient and explained with detailed, safe during the project, fair prices,

great work

Tremendous response time, courteous, and fair priced

Friendly, professional

The customer service was very knowledgeable and friendly. I also liked their payment options. For example, they had a rent to own option that consumers could utilize.

The experience beginning with Scott coming out to test the water to Jim installing the water softener tank and reverse osmosis unit was great. They are very professional and informative and the price was just right. I will highly recommend and will refer this company to any family or friends looking to improve their water.

It was perfect.

good quick repair... but service man came in with wet and dirty shoes tracking and when presented bill did not say what he did and what cost was....just asked me to sign

They will sell you what you need and offer more if you want it......Educated company.....They know water......

I found this to be the perfect customer service experience! Joe was professional, friendly and informative. He quickly diagnosed my problem and immediately fixed it. Fortunatley it wasn't a big issue but rather a couple of small issues. He also carried in ten 40 bags of salt for me. He explained some features and showed me how to manually recharge the softener just in case it ever needs it. I HIGHLY recommend Water Specialties Group. this is how a service call should be done.

Joe was friendly, courteous and professional. He found the problem and repaired it immediately and at a very reasonable cost. I recommend this company and especially this repairman. Thank you.

They came quickly and gave a preliminary diagnosis of our problem, but wanted the water test results before confirming. Once confirmed, they had the perfect solution with cost-effective options. They installed the equipment and explained everything well. On top of that, they were nice people to work with.

Great customer service. The took the time to test our water to find out the right water treatment system for our home. The price was right, and with the courteous, professional service provided, we will recommend Water Specialties Group to our friends and family.

Excellent customer service. The pro arrived on time, went straight to work, and completed the task with confidence. Very well done.

Water Specialties was quick to get someone out to our house (within hours) when I called them, and they replaced our broken water heater with a new tankless one a few afternoons later. They were polite, prompt, and incredibly knowledgeable. I trusted Rory right away when he was able to show me literature and diagrams about everything he was going to do and tankless model options. He explained how they worked and helped me understand something I knew nothing about. His work is top notch, and our water heater is great! Would definitely hire again!

I was able to schedule my appointment in a short time frame which was great. They called and gave me a 2 hour window of when they would be coming. They were here in that time frame. I have never had my water softener checked or serviced since it was installed so I really didn't know what to expect. They replaced injector, ran softener through a cycle and then checked my water to see that it was working.

Of the three you listed for qoutes , only two contacted me and only one gave me a written qoute.

Professional, friendly, and delivered high level of service and product. Would definitely recommend!!

Very knowlegible, courteous, and did the install on time and cleanly. Thanks

We was very pleased with their service. I am glad we trusted Bob . We might have paid more than the 5 other quotes we received but in the end their service was perfect. We love the chlorine reduction package Bob told us about. What a difference in our water!

The rep arrived on time and fixed the problem. The softner is now running better.

Knowledgeable and was reasonable in discounting their product upon request.

Could someone call me about: Getting the water to flow out of the RO unit you replaced filters on b)water is too soft now - what can be done to harden it up slightly

Overall Iam very pleased and will continue to recommend this company that rearranged their Saturday schele to meet my needs. They installed a timer that ewas under warranty without any fuss, and had to actually return to change it oout, sticking to the warranty.