Sigman Heating & Air Conditioning Inc

Craig, the company representative, was very thorough and informative. He did not try to oversell and answered all of our questions. The men who did the install were very pleasant and worked nonstop. They explained the equipment. I can't begin to say how pleased we are with our choice of Sigman and would highly recommend them.

The service guy was very friendly, professional and explained the problem before repair.

Extremely professional, prompt, and kind. They are the only company I would ever call in the future.

Just fine, cleaned out all of leaves and coils, checked caliper etc. Found all in good condition. Big relief.

Everything I said for October 4, 2016 applies equally to April because both occasions if was John A. Both occasions he did the work. He did more work in April then he did in October because he looked at the air conditioning unit outside and cleaned it. He did everything that he did in October plus he did the air conditioning in April. Everything that I described him doing as far as his professionalism and all that stuff applies equally to April.

I?ve used them for a long, long time and they were terrific. They did a great job for me. I had a maintenance contract with them and I don?t have it anymore. I don?t need the maintenance anymore because the HVAC is getting old. They would come and do maintenance on my HVAC. They were a great company, they came twice a year and cleaned it. I had nothing but the highest praise for them. They do twice a year in the Spring and the Fall. They are not coming this year because I am not going to renew the contract. It has nothing to do with them. They did a terrific job and always have. They would be a 5 on any category for me or as Angie?s List would say, they would be an ?A?. When I started using them I got the 5% or whatever Angie?s discount. Ever year thereafter, they would just go ahead and give me that same rate. Will I use them again all depends on which HVAC unit I buy. If I buy an HVAC unit from a dealership that provides a maintenance contract through that dealership, I may have to go with them. If that?s not the case and I decide to get I will definitely got back to Sigman, that?s how highly I thought of them. I like to do recurring maintenance, that keeps the units working better for a longer period. I can?t promise that yet, because I don?t know what?s going to happen yet when I buy the new HVAC unit. I am probably going to buy the new HVAC in about 6 months. I really don?t know what to say about that. I had an annual service contract and it covered two visits a year. I paid for the contract once a year. The service rep?s name was John A. He?s the guy that?s been coming out routinely. I would use him just about anytime, anywhere. He?s real honest and very professional when he comes into the house. He?s a guy that puts on these little shoes when they walk in your house. He didn?t ask, he just puts them on before he comes in and he is very thorough. He doesn?t sit around and talk, he goes right to work. When he gets to the end and goes over everything he?s done, he will talk. Like if you ask him questions, he doesn?t make you feel like your rushing him. He?ll answer any questions you have, but he?s not there to chit chat, he is there to work. I like that is ready to stop and answer any questions you may have. He is a quality guy. The units are almost 20 years old and I?m not going to keep sinking money into maintenance contracts and home warranties that won?t pay off, when I know that I am going to turn right around and get rid of them here in the next 6 months. I just decided to save myself a little bit of money and when they blow up, I?m just going to replace them. I?ve put the money aside for that rainy day. If I thought that this thing could stay up for another 2 or 3 years, then I would obviously go ahead and get another maintenance agreement and make sure I?ve got it running as efficiently as I can.

Excellent, Technician was extremely knowledgeable and fair

Service tech was ontimw and actually had to wait for me for 15 min but was in excellent spirit and extremely knowledgeable

It's $139 a year for fall and spring service. They also installed my unit. The technicians I came in contact with were fine. The work was fine.

They came in to repair the central air unit. Tracked mud all over my hard wood floors. Charged me for a part ($160.00) they put on the broken a/c plus $100.00 service call. They did not follow up on a new unit as agreed. They would keep me on hold 15-30 minutes when I called them. Finally had to purchase a unit from another vendor. Sent their part back certified mail and had my credit card company deny payment.