Just Relax Spa

Scoping out Groupon a few weeks ago and saw that they had a cheap massage deal so I decided to purchase it on a whim since it was only $20 for an hour. Last night I fulfilled that Groupon and it was absolutely the best hour massage I have ever had. Just Relax Spa is amazing! And LOLA – WOW! She has one of the most amazing touches I have ever felt and what blew my mind was it felt like she was using heated oil…..and it was just regular massage oil. Crazy – the pressure was on point and the massage flowed smoothly and I am so impressed with my experience I had to share!

demanded $20 tip

Refused my scheduled service because i had a service dog!!!! The owner even said that my husband had scheduled it for me, and failed to mention i would have a service dog with me. I walked in for my scheduled appointment. I happen to have my child's service dog with me, (My child is 7 so when her service dog is out my husband and I are it's guardians and are therefore liable. So he becomes our service dog when out) because we were switching cars and he couldn't fit in her daddy's car. Anyway, the owner asked me who I was talking to and I simply said "oh max he is a service dog" before I could say anymore she cut me off and said I had to reschedule. I explained at length that he is a service animal and that it is illegal to reject services because I have him. I tried to educate her. But she said "no". So I asked for a refund and she refused that too! She said we bought it through groupon so we'd have to go to them for the refund because they hadn't payed her. I then took name, number, owner, information etc. I educated her more and asked why she was again refusing service. She stated that "he ain't never been here before". She refused service, she refused to make it right by refunding the money, she refused everything. I finally left disappointed and upset. I have never been so aggregated and humiliated. What if my child had been with us. How embarrassing.