Comfort Care Services Inc.
About us
We have a simple philosophy: Treat our customers in their home, the way we want to be treated in our own. This means no high pressure sales, honest and fair pricing, quality and professionalism work, respectful customer service staff, and professionally trained technicians. Comfort Care office Comfort Care Services Inc. was established in July 2012 by Pam and Brian Rudderham, a mother and son team. They have a combined total of almost 30 years in the HVAC industry. Our goal is to treat each customer as an extended part of our family. Keeping you comfortable in your home is our priority.
Business highlights
Services we offer
Air Conditioning Contractor, Air Conditioning Repair Service, Furnace Repair Service, HVAC Contractor, Heating Contractor
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 98% | ||
| 2% | ||
| 0% | ||
| 0% | ||
| 0% |
"This went to the wrong provider. Comfort Care Services is not Modern Heating and we not located anywhere near Beach Park. Glad you had a good experience."
"I am sorry there was a no show, but no one in our office ever spoke to a [Member Name Removed] in Cortland in regards to an estimate. I think you have our company mixed up with another, we have had this problem before. Did you call Comfort Care Services in Batavia, (630) 406-3010? When did you call and to whom did you speak? What phone number did you call for so that we can check with our telephone carrier. Once again,, we never spoke to [Member Name Removed] or arranged an estimate."
"Hi [Member Name Removed], You recently submitted an Angie's list review for our company, Comfort Care Services, and I believe you reviewed the wrong business. We are an hvac company, however, we are located in Batavia, IL and do not work in Texas. Can you remove this review as it for a different company. Thank you."
Concerning the new furnace estimate:
Brian took the time to evaluate my home setup and potential options based on my concerns, home configuration, etc. He clearly explained the 2 options with the auto-controller thermostat features I was interested in. He also answered all my questions in detail. He also was not pushy about making the sale, which I appreciate.
Taking the time to do true diagnosis:
Along the way though, Brian had also noticed that my furnace was not firing/igniting properly and tested it quickly. The parts he thought might be an issue tested fine, so he actually took it apart and noticed that the wrong igniter had been installed by another HVAC provider. With the correct igniter in place, he showed me that the furnace was firing the first time and every time! My furnace is no longer acting "finicky"!
I really appreciate Brian and Comfort Care - he is professional, courteous, honest and fair. Many service providers act nice, but you don't realize until later (or never) that they were really screwing you over. Brian didn't even charge me a service fee because he was already here for the new furnace estimate.
A few other positives to note:
Brian and his team are all NATE certified - so they have extensive knowledge and training in their products and industry. I like working with top-notch people who know what they're doing. Their prices are fair - I've used other HVAC service providers that I would consider "pricey" - I think good knowledge/experience and integrity deserve fair pay. He wore cloth slippers over his shoes to protect my flooring. They also responded quickly via the Angie's List messaging system; some other providers did not respond at all - guess they are not interested in new business.
Bottom line:
Comfort Care will now be my go-to for all future HVAC concerns! And when I really do need that new furnace, I will be contacting Comfort Care!
Licensing
State Contractor License Requirements
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