BARTLETT ROOFING, SIDING & WINDOWS,INC
About us
A complete exterior remodeling contractor.
Business highlights
Emergency services offered
26 years of experience
Services we offer
Complete residential roofing, siding, windows and any other exterior remodeling or repair needs.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.820 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 90% | ||
| 5% | ||
| 5% | ||
| 0% | ||
| 0% |
Showing 1-20 of 20 reviews
Wayne O.
Sep 2017
timely and fine
Ovidio F.
May 2017
Did well, as expected per my previous experience using them.
Erich S.
Aug 2016
hired for two jobs only one completed. a bit disappointed.
Janine S.
Oct 2015
No complaints.
Scott M.
Jun 2015
unknown
Matt S.
Jun 2014
.
Frances P.
Jun 2014
unknown
Rick B.
Nov 2013
The roofing guy was on time and professional. He did a thorough inspection and did what needed to be done.Our roof is 15 years old, so I was half-afraid that he would find something wrong. There had been a lot of shady roofing companies that came through our area telling people their roofs need to be replaced and then doing shoddy work, so I was glad that we had a reputable company come and do an honest assessment. He let me know about a couple things to watch for as the roof ages, but nothing was in need of immediate repair. Communication with the office for the estimate and billing were quick and on time, with them emailing both the estimate and the final bill. When we do need to have the roof done--or any window replacement or siding repair--we will be calling them again.
JAMIE G.
Aug 2013
They were nice and cleaned up. It was a fair price.
Loretta K.
May 2013
Excellent, they were very effecient and professional.
Joyce N.
Sep 2012
Bartlett did a really good job. Squirrels had chewed a big hole in my roof and I had water running in my kitchen. When they came out to do the estimate, they put in an emergency patch. Then when they came out a couple of days later they put in the wooden shingles and stuff like that. They were very prompt and very efficient.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"I was our pleasure responding to and repairing your issue."
Dennis M.
Oct 2010
The representative from Bartlett cam out and checked my roof and discussed what needed to be dome. He said he would get back to me with an estimate in a couple of days. A week and a half later, we have not heard from them at all.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Customer, We apologize for any oversite on our part. It certainly is never our intention to not get back to our customers in a timely manner. We went back into our 2010 files and call logs and unfortunately we have no record of your call or an appointment."
Diana B.
Sep 2010
They did a job. They were professional.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Customer service and satisfaction is our ultimate goal. Thank you for the compliment."
Loretta S.
Jun 2010
Got several estimates which were lower than Bartlett Roofing, but chose them because of their courteous quick response to the emergency before. Since their business is local, they are familiar with the building codes. Bill came out with samples which we chose, and within about a week they stripped the old roof put on the new one. The workers were here promptly. They were courteous and cleaned up making sure all nails etc were picked up. Work was satisfactory
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, Valued repeat customers are a must for successful businesses. Thank you for the kind words."
Maryellen C.
Jun 2010
No response
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, We apologize for the error, however, our email/website information was incorrect at the time of your request. All items have been corrected."
SUSAN B.
Dec 2009
They gave me a quote then I had them come back to break it down so I could fully understand it. They did the job and the finished product is just gorgeous. We looked at the roof which we decided needed to be completely redone. They did soffits and fascia on the garage as well as gutters on one side. They took a forty-something year old garage and made it look brand new. There was enough siding left over from the garage that they will do the front of our house too. The workers were prompt, courteous, thorough, and I was very confident with them. They lived up to their quote which was very reasonable.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, It was our pleasure to help you with your project and repairs and we are very pleased that you were happy with our work."
Lisa W.
May 2009
The overall experience was one of the best I've experienced. The office staff and workmen were extremely professional, knowledgeable and responsive. The whole process took only a week, which included an initial assessment, water test and actual work. They were extremely accommodating in working around my work schedule to minimize the amount of time I had to be at home and miss work. There were no surprises, and the final cost was exactly what they estimated. Additionally, I appreciated the extra attention they gave such as inspecting the other windows of the home and noticing the additional issue with the flashing from the builder, which I wasn't aware of. I would use this company again and would highly recommend them to others.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, It is our goal to provide prompt quality to all of our customers and of course, the ultimate goal is your satisfaction."
James L.
Oct 2008
The only difficulty working with them is that they were much more expensive than the other companies that I looked at. But they were professional and they were prompt, but they were about half again as much.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, We are sorry our estimate was outside of your budget constraints, however, after pulling your file and reviewing our estimate that we provided to you, we do not feel our numbers were out of line based on your project scope and the necessary installation of flat roof materials on your rear roof. We would greatly appreciate the opportunity to provide you with services for future projects and we will be sure to explain our processes and scope of work in greater detail to help you understand the extent of our services."
Scott C.
Jun 2008
Job took 7 hours to complete.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, Thank you for your review, hopefully we can be of assistance for any future projects."
ERICA I.
Sep 2007
They did an excellent job. They also charge me a very reasonable price. They finish the work right on time. They made sure to keep their working area very clean and free of debris. I will definitely recommend them and I will hire them in the near future.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Dear Customer, It is always a pleasure to hear positive comments from our satisfied customers."
Valerie M.
Jun 2007
So far so good! On time with repair, friendly and courteous!
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Customer, We are extremely happy that you were pleased with the quality of work and price of the repair."
PATRICIA G.
Feb 2007
We got several quotes, but theirs was by far the lowest. It was hard to get someone to come and look at the problem since it was a small project. Although there was a slight snafu the first time they were scheduled - the worker cut his hand while purchasing the copper flashing and was forced to go to the emergency room instead of fix our roof - we were able to reschedule within a week's time. When he did actually fix the roof, he did a great job. My husband was impressed with the quality of the work. All of the mess and debris was cleaned up. Overall, a very high quality job at a good price.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"Customer, Quality work and competive pricing are very important to us. Thank you for the commments."
MICHAEL G.
Oct 2004
APPOINTMENTS WERE KEPT, PHONE CALLS WERE ALL ANSWERED PROMPTLY, AND EVERY REPRESENTATIVE OF BARTLETT ROOFING WITH WHOM I HAD CONTACT WAS COURTEOUS. BEST OF ALL, THE ENTIRE JOB, EXCEPT THE GUTTERS, WAS COMPLETED IN A SINGLE DAY WITH AN EXCELLENT CLEAN-UP. THEY WERE CAREFUL OF MY VALUED LANDSCAPING.
Response from BARTLETT ROOFING, SIDING & WINDOWS,INC
"It is very important to us as a service contractor to leave your house as clean and neat as it was before we started your project. We are happy that you took the time to give us these compliments."
Licensing
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FAQ
BARTLETT ROOFING, SIDING & WINDOWS,INC is currently rated 4.9 overall out of 5.
BARTLETT ROOFING, SIDING & WINDOWS,INC accepts the following forms of payment: CreditCard
No, BARTLETT ROOFING, SIDING & WINDOWS,INC does not offer free project estimates.
No, BARTLETT ROOFING, SIDING & WINDOWS,INC does not offer eco-friendly accreditations.
No, BARTLETT ROOFING, SIDING & WINDOWS,INC does not offer a senior discount.
Yes, BARTLETT ROOFING, SIDING & WINDOWS,INC offers emergency services.
No, BARTLETT ROOFING, SIDING & WINDOWS,INC does not offer warranties.