Find top-rated Pros in your area
Enter a zip code and get matched to businesses near you.
Geo Icon

Servpro Of Barrington & North Schaumburg

Carpets or Rugs - Clean at Home, Water Removal Recovery Service, Bathroom - Remodel,

About us

Servpro of Barrington & North Schaumburg is a 24/7 disaster recovery business focusing on fire and water damage mitigation, biohazard and crime scene decontamination, mold remediation, and air duct and dryer vent cleaning. Additional address - 28147 W Commercial Ave, Lake Barrington, IL 60010. Additional DBAs - SPTP Enterprises LLC. Alternate phone: 8478840090 Fax: 8473873068

Business highlights

Emergency services offered
48 years of experience

Services we offer

Air Duct Cleaning. Carpet. Mold Remediation. Water & Smoke Damage Mitigation & Reconstruction.

Amenities

Emergency Services

Yes

Accepted Payment Methods

  • CreditCard
Reviews
4.45 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
80%
4
0%
3
0%
2
20%
1
0%
Showing 1-5 of 5 reviews
Brad G.
Jun 2016
5.0
Yes, I recommend this pro
$500
Eric was very responsive to my request to have this project done, and it was completed within 2 days of my call. The overall process was quick and painless, and they required nothing from me the day of, they took care of everything. I did check on them from time to time, but I realized that wasn't necessary as every time I checked on them they were working very hard to get things completed. I know this company does water and fire restoration, and I hope i never need them for that, but if the worst were to happen there would be no doubt in my mind of who to call. 

Thanks again guys, Great job!

Tricia O.
Jun 2016
5.0
Yes, I recommend this pro
I would recommend Serve Pro to anyone who needs cleaning or restoration services!
They are amazing!
The employees are so pleasant to work with!

Frank B.
Jun 2016
5.0
Yes, I recommend this pro
They were extremely responsive to our request for pricing as well as completing the contracted services efficiently, promptly, and per their proposal.

Keith E.
Jun 2016
5.0
Yes, I recommend this pro
$5,000
Always excellent

Nancy J.
May 2011
2.0
$150
In a word, liars. I do not recommend liars or deal with them again. We scheduled the first appointment of the day 9-11am. I was told they would ARRIVE between 9-11am but to expect them about 9:15am because the next appointments would be between 11am-2pm and 2pm-5pm, and this should be about 1½ hour job. At 9:30am I called and left a message wondering if they were lost or got a late start. I called again at 10am. I got a call back at 10:03am and was told the cleaners were having some problems but were on their way and he hoped they would be there within a half hour. At 11:20am I called again and owner told me he would find out what was going on. I then received a call from the cleaner who told me they had mechanical problems, were in Indiana, and were about 1½ hours away. W**? I don't know if the cleaners lied to their owner, or the owner was lying to me when he wanted me to believe at 10am that the cleaners would arrive in a half hour. This is outrageously abusive of our time. I had told the owner when I booked the job that I would be there, I did not expect my parents to be there, and that I was going to work after the job. As it turns out, my parents were home, or we could not have accepted a 1pm arrival time, and would have had to cancel. This is terrible customer service. We understand that stuff happens. If we had been told earlier that the delay would be significant, and offered the option of rescheduling, we could have made a choice that worked in our best interest. I had spent the morning moving all the tabletop items, lamps and small chairs. The house was disrupted enough that I could not begin at 11:30am to put it back together and be to work at the time I had promised my boss. At noon, I left for work. My brother will now have to put everything back when I had planned to put back what I could. Cleaners arrived at 1:05pm. Carpets were cleaned. Carpets were left very wet. The cleaners also asked my mother to provide tin foil to put under the legs of furniture. What!? I had told the owner at 11:30am that I would not be there to pay and he could bill me. He said he would not bill me, but would call for a credit card number after the job was done. I did not receive a call yesterday, and have not received a return call to the message I left this morning. Companies can no longer get away with bad customer service, there is Angie's List.
Response from Servpro Of Barrington & North Schaumburg

"Member, I am truly sorry that you had such a negative experience with our company. In November of 2011, Servpro of Barrington was sold and is now under new Ownership. Our office has been completely revamped with new experienced employees who have been in this industry anywhere from 5-20 years. We have had no such issues since changing owners, and have had nothing but exceptional feedback, so I would hope that your experience would not affect you to try us out again."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Servpro Of Barrington & North Schaumburg is currently rated 4.4 overall out of 5.
Servpro Of Barrington & North Schaumburg accepts the following forms of payment: CreditCard
No, Servpro Of Barrington & North Schaumburg does not offer free project estimates.
No, Servpro Of Barrington & North Schaumburg does not offer eco-friendly accreditations.
No, Servpro Of Barrington & North Schaumburg does not offer a senior discount.
Yes, Servpro Of Barrington & North Schaumburg offers emergency services.
No, Servpro Of Barrington & North Schaumburg does not offer warranties.

Contact Information

28147 W Commercial Ave, Ste 2, Barrington, IL 60010

Share project details to get started.