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Aqua Soft Water Conditioning Co
Water Treatment & Purification System Installation and Replacement, Water Treatment & Purification System Repair or Service,
About us
Aqua Soft is a company dedicated to providing water softening and filtration products and services of the highest quality to all of Northwest Suburbs, Lake County and McHenry County, IL, and surrounding areas.
Services we offer
bacteria removal, iron removal, odor removal, water
Accepted Payment Methods
- CreditCard
Reviews
3.02 Reviews
Number of Stars | Image of Distribution | Number of Ratings |
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Showing 1-2 of 2 reviews
Steven W.
Sep 2015
The initial install went fine as far as we were concerned. There were no leaks. Over the course of the past 2 years though, the unit has only run a cleaning cycle 3 times on its own. According to the dealer and every technician that has come out, according to our water usage, it should run a clean cycle approximately every 3-4 months. Unfortunately, every time we contact the company to report an issue, their customer service gets worse. The last time I spoke with them, they quickly confirmed the date they were sending a technician out and ended the call before I could ask any questions. After trying to call them Monday-Friday, every day of the week and only getting their voicemails (I left one each day), which they never returned, I gave up on calling them.
I am now looking into contacting either their distributor or contacting Lisa Madigan, the IL State Attorney to get a refund on the defective unit.
I am now looking into contacting either their distributor or contacting Lisa Madigan, the IL State Attorney to get a refund on the defective unit.
Teresa W.
Aug 2015
unknown
Licensing
State Contractor License Requirements
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FAQ
Aqua Soft Water Conditioning Co is currently rated 3.0 overall out of 5.
Aqua Soft Water Conditioning Co accepts the following forms of payment: CreditCard
No, Aqua Soft Water Conditioning Co does not offer free project estimates.
No, Aqua Soft Water Conditioning Co does not offer eco-friendly accreditations.
No, Aqua Soft Water Conditioning Co does not offer a senior discount.
No, Aqua Soft Water Conditioning Co does not offer emergency services.
No, Aqua Soft Water Conditioning Co does not offer warranties.