Valley Honda
About us
Cost is determined by the job. Additional email id - [email protected].
Business highlights
56 years of experience
Services we offer
New and used vehicle sales. Honda automobile parts and service including maintenance, alignments, batteries, etc., repair, tires
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.962 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 3% | ||
| 2% | ||
| 2% | ||
| 0% |
Showing 1-25 of 62 reviews
Antanas G.
Nov 2019
It was excellent! They were professional and accommodating.
Mani M.
Sep 2017
I just remember it was a big ticket expense.
Lynn M.
Aug 2017
We always use the Honda dealer where we purchased the vehicle. It's a little more expensive to go to a dealer than it is to go to a shop, but we choose to go to a dealer. They're always excellent. We've owned a car that we'd purchased there since 2007. Never a problem. Their front desk staff when you pull in, you don't need an appointment unless it's a big thing, is very responsive and takes care of you. Plus it's got a great coffee room. Usually if I'm waiting or my husband is, we'll sit and work or take our computers. They've got a great facility for that which is kind of nice. We often don't leave the dealership. That's how they get you to buy their cars. We know their price is higher than the neighborhood place but we understand that.
Tammy M.
Aug 2017
They're excellent.
John H.
Aug 2017
.
Response from Valley Honda
"[Member Name Removed], Thank you very much for taking time to review our business and most importantly, thank you for giving us the opportunity to serve you. If there's ever anything I may assist with, please don't hesitate to reach out. Sincerely, Bob Navarre, Owner, Valley Honda Mobile: (708) 987-3000 Office: (630) 851-5700"
John H.
Aug 2017
My wife is very satisfied with them. This is our 8th vehicle that we have purchased from them. So we have our salesman that we like very much Jim hanohan, When we need a new vehicle we go back and see Jim.
John H.
Apr 2017
unknown
John H.
Apr 2017
A+! I love them. I've bought all my vehicles with them. They are very easy to deal with and honest. The workers are professional and polite.
Elan M.
Feb 2017
unknown
Response from Valley Honda
"Dear [Member Name Removed], Thank you for giving us the opportunity to serve you .... and for taking time to review our performance! We look forward to serving you in the future. Sincerely, Bob Navarre, Owner, Valley Honda"
CAROLE Z.
Oct 2016
They are very good. We will continue to use them!
Homeowner
Aug 2016
unknown
Claudia O.
Jul 2016
Excellent service department! I would buy another car from them in a heartbeat!
Maggie S.
Jul 2016
unknown
Maggie S.
Jul 2016
unknown
Karen T.
Apr 2016
unknown
Response from Valley Honda
"Dear [Member Name Removed], Thank you very much for your kind words and for giving the Valley team an opportunity to serve you. Please don't hesitate to reach out to me if there is anything you need here at Valley Honda. Sincerely Yours, Bob Navarre, Owner, Valley Honda Office: (630) 851-5709 Mobile: (708) 987-3000"
Carolyn G.
Apr 2016
unknown
Response from Valley Honda
"Dear [Member Name Removed], Thank you very much for your business and for taking time to evaluate your experience here at Valley Honda. We truly appreciate the opportunity to serve you. Please don't hesitate to reach out to me for anything I may assist you with in the future. All of us are here to serve you! Sincerely, Bob Navarre, Owner, Valley Honda Office: (630) 851-5709 Mobile: (708) 987-3000"
JoAnn S.
Feb 2016
unknown
Response from Valley Honda
"Dear [Member Name Removed], Thank you very much for your feedback and for giving my team an opportunity to serve you. We truly appreciate your business. Serving Honda owners is our passion, so please don't hesitate to reach out to me for anything you may need at Valley Honda. Sincerely, Bob Navarre Owner Valley Honda Office: (630) 851-5700 Cell: (708) 987-3000"
William S.
Jan 2016
unknown
Robyn O.
Jan 2016
unknown
Response from Valley Honda
"Dear [Member Name Removed], Thank you kindly for your review. Please know that everyone is here, including me of course, to serve you. If there's anything you need, please don't hesitate to reach out to me. It is my (and our entire team's) pleasure to serve you. Sincerely, Bob Navarre Owner Valley Honda Office: (630) 851-5700 Cell: (708) 987-3000"
GARRY B.
Dec 2015
unknown
Response from Valley Honda
"Thank you very much for reviewing my business and for making the long drive to Valley Honda for your service. It is our passion and joy to serve you. Please don't hesitate to reach out to me for anything you might need here at Valley Honda. Sincerely, Bob Navarre, Owner, Valley Honda Office: (630) 851-5700 Cell: (708) 987-3000"
Jennifer C.
Oct 2015
They kept trying to up-sell me. I felt taken advantage of due to my lack of knowledgeable. They said I needed more services on a brand new car. I spent more than I should have.
Response from Valley Honda
"Dear (member name removed), Thank you very much for your review of my business. I apologize that your experience did not meet your expectations. It is my policy here at Valley Honda to recommend only what Honda recommends when servicing your vehicle. Clearly, we did not do our job well on your recent service visit. We will follow-up with you to learn more about improvements we can make to earn your trust and confidence. Sincerely, Bob Navarre, Owner, Valley Honda Office: (630) 851-5700 Mobile: (708) 987-3000"
Guruswamy V.
Sep 2015
.
Sandra D.
Aug 2015
I've used this provider multiple times over the last 12 years for two separate Hondas. I love that I don't have to wait for an appointment for service. Everything is clean. There is free wifi and computers. There are multiple TVs if that's what you want. When I had an issue with my car on my way to an appointment. They took me to my appointment and picked me up when it was over. When something took a little bit longer than normal, I was given a loaner with all the bells and whistles. All of the staff is friendly and courteous.
Colleen T.
Aug 2015
The two salespeople we worked with were fantastic. We came in on a Saturday and worked with Nick Poole. He was super straightforward and knowledgeable and answered our questions very honestly. We didn't feel like we were trying to be upsold or pushed into something we didn't want.
We decided to think it over before purchasing. While the manager really didn't want us to leave (and was a bit pushy about it), we could tell Nick completely understood. We stayed in text communication with him over the next few days and came back in the next night we were available.
Nick was busy but knew we were coming and introduced us to Lexie, another absolute superstar. She was fantastic from start to finish (she actually greeted us the first time we visited and made an impression even in that very short amount of time). The whole process took us about 4 hours (mostly because we were so indecisive about some things) and again was completely supportive and honest and not at all pushy.
She called and emailed the next day with excellent follow up, including notes on which radio stations weren't able to be programmed the night before and instructions and a YouTube video on how to do so. Just stellar from start to finish.
We decided to think it over before purchasing. While the manager really didn't want us to leave (and was a bit pushy about it), we could tell Nick completely understood. We stayed in text communication with him over the next few days and came back in the next night we were available.
Nick was busy but knew we were coming and introduced us to Lexie, another absolute superstar. She was fantastic from start to finish (she actually greeted us the first time we visited and made an impression even in that very short amount of time). The whole process took us about 4 hours (mostly because we were so indecisive about some things) and again was completely supportive and honest and not at all pushy.
She called and emailed the next day with excellent follow up, including notes on which radio stations weren't able to be programmed the night before and instructions and a YouTube video on how to do so. Just stellar from start to finish.
Response from Valley Honda
"Dear Colleen, Thank you very much for giving us the opportunity to serve you. I am thrilled to hear that Nick and Lexie served you well. and I will share your feedback with them. I do apologize, however, that our sales manager was a bit pushy in the process. Your feedback is appreciated and helpful as we strive to provide world class customer service to our Honda clients. Sincerely, Bob Navarre, Owner, Valley Honda Office: 630.851.5700 Cell: 708.987.3000"
Patricia J.
Aug 2015
.
Response from Valley Honda
"Dear [Member's name removed], Thank you very much for your business and for taking time rate my dealership. We are here to serve you, and if I can ever be of assistance, please don't hesitate to let me know. Sincerely, Bob Navarre Owner, Valley Honda Office (630) 851-5700 Mobile (708) 987-3000"
Licensing
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FAQ
Valley Honda is currently rated 4.9 overall out of 5.
Valley Honda accepts the following forms of payment: CreditCard
Yes, Valley Honda offers free project estimates.
No, Valley Honda does not offer eco-friendly accreditations.
No, Valley Honda does not offer a senior discount.
No, Valley Honda does not offer emergency services.
No, Valley Honda does not offer warranties.