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Trust Flooring, Inc.

hardwood floor specialist, flooring contractor

About us

Our mission at Trust Flooring, Inc.. is to continue the growth of our business by doing right by all of our clients. We love seeing that one of a kind smile on a home owners face at the end of a project! Trust Flooring, Inc.. stacks up with the competition and surpasses it with competitive prices, second to none workmanship and a prompt/responsive team! We give you quality that you can measure, and a finished product that will enhance your home forever. Call us today!

Business highlights

11 years of trusted experience

Amenities

Free Estimates
Yes


Accepted payment methods

CreditCard

Reviews

4.653 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
85%
4
8%
3
2%
2
0%
1
6%


Rating CategoryRating out of 5
quality
4.6
value
4.6
responsiveness
4.6
Showing 1-25 of 53 reviews

Richard C.
08/2024
4.5
excellent job

Rating CategoryRating out of 5
quality
4.0
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Parrish S.
07/2021
5.0
they did a wonderful jo.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
4.0

Yes, I recommend this pro

Robert A.
05/2021
0.5
Andrean is the contact person. Tried several times to speak with him never returned my calls. Work quality is poor to say the best. I would NOT use this company for anything!

Rating CategoryRating out of 5
quality
0.5
value
0.5
responsiveness
0.5


Rob M.
05/2021
1.0
We hired Trust to fully refinish our red oak hardwoods. Overall floors came out ok. We found several spots, blotches and poorly finished areas. Andrean seems stretched too thin, rushing between jobs and cutting corners. He put a cursory effort into touching up the spots and then was gone. The real problem is that while they were finishing under the refrigerator, they must have broken the water line for the ice maker. They fixed the water line and finished the floor without telling us what happened. Several days later, I found out what happened because I found that the water had leaked through the floor into the back bedroom of the finished basement, destroying the drywall, carpet and much of the furniture we had placed down there while the floors were being worked. Andrean played dumb, then blamed his guys and told me his insurance *would not want to cover that* and then stopped responding to me all together. I now have to send my insurance company after him for the mitigation and repair costs. While Andrean seemed pleasant and knowledgeable leading up to the job, this man is not worthy of your trust or your business. His quotes are low for a reason. Look elsewhere.

Rating CategoryRating out of 5
quality
2.0
value
1.0
responsiveness
1.0

$3,900

Jennifer S.
05/2021
5.0
Andrean and crew got everything done in less than 2 days. They kept the place clean after the day is over. When job was done, they ask me to look it over, see if I have any questions. They kept the place clean.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra B.
04/2021
5.0
They were very professionals and did a fantastic job installing my flooring, refinishing one of my floors and also installed wood treads and risers on my stairs. Reasonable pricing and they finished ahead of schedule. I will be hiring them again!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill G.
02/2021
5.0
Great experience with Trust Flooring. Reasonable pricing and excellent work. Showed up on time and finished the job when they said they would at the price quoted. I would highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$5,100

Lorena R.
01/2021
5.0
Our floors look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

James W.
01/2021
2.5
After the project, we discovered a lot of bubbles in the wood flooring finish so we asked Adrean to come back and fix them. His assistant applied the wrong varnish so you can now easily see the stains on our new floors. He never returned my calls and now we are stuck with dark stained spots on our floor.

Rating CategoryRating out of 5
quality
2.0
value
3.5
responsiveness
1.0

$5,553

Joe N.
12/2020
5.0
Great job on the hickory installation and the pricing was very reasonable

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Debra B.
11/2020
5.0
Trust Flooring did a fantastic job and completed the work in less than 3 days which included installation of Laminate flooring, putting wood dreads and risers on the staircase, refinishing an oak floor, and putting up trim in 4 rooms and a hallway. I would definitely hire them again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Brian B.
10/2020
5.0
Andrean and his team were great! Highly recommended. They expertly sanded and refinished ~1,200 square feet in 2 days! They were easy to work with and the quality is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$1,916

Scott H.
10/2020
5.0
Worked within our tight schedule and completed quickly. Quality is excellent.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

John A.
09/2020
5.0
Great experience.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Bill M.
09/2020
5.0
Andrean and his team did a fantastic job removing 800 sq.ft. of ceramic tile and installing 3/4â x 6â hardwood flooring and trim. They did exactly what they said they would do and more. One of the best home remodel projects we have done. Thanks guys.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ewa H.
08/2020
5.0
Great service. Good quality and very efficient. Highly recommend Andrean and his company. My project was installing engineering bamboo flooring and wood stairs.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$2,500

Eric A.
06/2020
0.5
They damaged our property when installing our floors. When I asked the Andrean about it his employee blamed my child instead of owning his mistake. After the discussion, my wife and I were given the silent treatment until it was time to pay for the service. I tried calling them back because the bathroom toilet was not put on correctly and water damaged the floor. Andrean was not taking my calls because when I called from a friends phone after 5 calls and 3 emails he answered. I would not recommend them to anyone after that customer service.

Rating CategoryRating out of 5
quality
4.0
value
4.0
responsiveness
0.5

$1,350

Diane C.
06/2020
5.0
Excellent response, scheduling, and quality of work!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Ted S.
06/2020
5.0
Excellent work at a great price! Floors look great. Willing to move furniture so I did not have to hire movers. 3 others I called would not.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Wes B.
04/2020
5.0
Andrean was great. He showed up when he said he would and finished on time. Highly recommend.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Terry P.
04/2020
4.5
Very good work for a very competitive price. Honest and punctual. Very transparent and timely. Will definitely use again

Rating CategoryRating out of 5
quality
4.5
value
4.5
responsiveness
5.0

Yes, I recommend this pro

Nick R.
04/2020
5.0
Very timely and good communication. My floors look great!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Matthew S.
03/2020
5.0
Andrean did an excellent job at a competitive price. Very responsive to texts and calls before and during the job. Showed up early every day and finished the job on schedule. Definitely recommend!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Melanie B.
03/2020
5.0
Andrean and his team did an great job installing our pre-finished wood floors. From the initial quote, questions we asked and through installation, his customer service and professionalism was excellent. On-time, knowledgeable, professional and fantastic work. We would hire Trust Flooring again.

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro

Randy R.
02/2020
5.0
Excellent company. Showed up on time everyday. Finished on time and within quoted price. Cleaned up after themselves and most of all, work was excellent!! Hire them!

Rating CategoryRating out of 5
quality
5.0
value
5.0
responsiveness
5.0

Yes, I recommend this pro
$10,200
    • 1(current)
    • 2
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Contact information

2654 Red Hawk Ridge Dr, Aurora, IL 60503

www.trustflooringinc.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed

Service Categories

hardwood floor specialist,
flooring contractor

FAQ

Monday: 7:00 AM - 7:00 PM

Tuesday: 7:00 AM - 7:00 PM

Wednesday: 7:00 AM - 7:00 PM

Thursday: 7:00 AM - 7:00 PM

Friday: 7:00 AM - 7:00 PM

Saturday: 7:00 AM - 4:00 PM

Sunday: Closed

Trust Flooring, Inc. accepts the following forms of payment: CreditCard
Yes, Trust Flooring, Inc. offers free project estimates.
No, Trust Flooring, Inc. does not offer eco-friendly accreditations.
No, Trust Flooring, Inc. does not offer a senior discount.
No, Trust Flooring, Inc. does not offer emergency services.
No, Trust Flooring, Inc. does not offer warranties.

Contact information

2654 Red Hawk Ridge Dr, Aurora, IL 60503

www.trustflooringinc.com

Service hours

Monday:
7:00 AM - 7:00 PM
Tuesday:
7:00 AM - 7:00 PM
Wednesday:
7:00 AM - 7:00 PM
Thursday:
7:00 AM - 7:00 PM
Friday:
7:00 AM - 7:00 PM
Saturday:
7:00 AM - 4:00 PM
Sunday:
Closed