NORSHORE ALARM CO INC

I MADE APT. FOR CLOSE TO 1 PM. THE REP. SAID IT MIGHT BE AS LATE AS 3 PM. MISREPRESENTED TIME OF ARRIVAL AND NEVER CALLED TO TELL ME. I CALLED TWICE. AT 3:30 PM IT WAS GOING TO BE AT LEAST 1 HOUR MORE BEFORE ARRIVAL. I WILL HAVE TO RESCHEDULE. I HAVE TO HIRE THEM AGAIN BECAUSE THEY INSTALLED OUR HOME ALARM SYSTEM. BUT I AM NOT HAPPY THE FIRST TIME I HAVE TO USE THE SERVICE TO GET TERRIBLE SERVICE. THE PRICE QUOTE WAS $65.00 PER 15 MINUTES AND TO CHANGE THE BATTERY IN THE CONTROL PANEL WAS ESTIMATED AT 1/2 HOUR, WHICH I THINK IS EXCESSIVE. I WAS TOLD THE COMPANY HAS TO CHANGE IT.

WE DECIDED TO HAVE A HARD-WIRED (NOT WIRELESS) AFTER-MARKET ALARM SYSTEM INSTALLED IN OUR NEW HOME. WE INVITED REPRESENTATIVES OF THREE DIFFERENT COMPANIES TO GIVE US THEIR PRESENTATIONS, WHICH THEY DID. WE CHOSE NORSHORE BECAUSE OF EXCELLENT RATINGS GIVEN BY THE REFERENCES THEY PROVIDED. IN ADDITION, ALL THE LOCAL SCHOOLS USE THEIR SERVICES. THE EQUIPMENT BECOMES THE PROPERTY OF THE HOMEOWNER, THE LATTER BEING REFLECTED IN THE PRICE OF THE SYSTEM. INSTALLATION WAS VERY PROFESSIONAL, THEIR SERVICE HAS BEEN FIRST-CLASS AND PERFORMANCE IS EXACTLY WHAT WAS ADVERTISED.