Approved Pro
Approved Pro

MRC Pool Professionals

In Ground Swimming Pool or Accessories - Repair or Service, Swimming Pool Opening & Closing Service,

About us

MRC Pool Professionals provides expert service for your pools in Aurora, Naperville and the surrounding area. Our company specializes in opening and closing service, pool covers and liners for your swimming pool. Our company takes pride in doing the job right! Regardless of what service you need done, we can handle any task with ease. We stand committed to getting the job done with highest quality workmanship a priority. We pride ourselves also on the quality and reliability of our work and feel that open communication with the homeowner is the best way to exceed your expectations. We also believe in calling you back immediately to work with your schedule. We explain everything in detail so you can feel confident in working with us. This is an old practice that should be how all contractors do business. We stand behind our work and your unconditional satisfaction is our ultimate goal. We will be happy to provide a list of satisfied customers who will give reference to the quality of our work, upon request. Call MRC Pool Professionals for the life of your pool.

Business highlights

20 years of experience
Reviews
4.864 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
67%
4
8%
3
0%
2
2%
1
0%

Filter reviews by service

Showing 1-25 of 64 reviews
Mike W.
Nov 2022
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
The staff provides excellent service. Looking forward to working with them again.

Janice A.
Jun 2021
5.0
Yes, I recommend this pro
Mitch replaced liner on my 25 year above ground pool in 2019 and it's still good as new. Last week I called on him again--pump/filter problem that I could not diagnose after just opening the pool. He troubleshooted over the phone with me but I had done almost everything, so he came out the next day and found the problem, so it runs good now. Then I asked him to come back when he could and 2 days later he vacuumed all the stuff that had settled while my filter was not working. He is fair and very helpful.

John W.
Jun 2020
5.0
Yes, I recommend this pro
$440,000
Mitch did exactly what he said that he would do and more. He was timely, friendly, professional and skilled. The new liner is beautiful and has NO wrinkles. I would recommend MRS Pools to anyone.

David S.
Sep 2019
5.0
Yes, I recommend this pro
Mitch is a great person and I will call on him again and again

John M.
Aug 2018
4.5
Yes, I recommend this pro

Mike W.
Mar 2018
5.0
Yes, I recommend this pro
Will call him when I need the next inevitable repair (if you own an in-ground pool you know what I mean)

LIsbeth H.
Jul 2017
5.0
Yes, I recommend this pro

Brad S.
Jun 2017
4.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Mitch at MRC was the only pool professional who provided us with an honest recommendation to help clear up our cloudy pool. Once we got it clear, we have not had a problem since.

Chris B.
Jun 2017
5.0
Yes, I recommend this pro
$7,500
Mitch was very friendly and accommodating. He was thre ONLY pool professional who said he could help me out before August! Would definitely recommend him. Great guy - very knowledgeable.

Jaci W.
Apr 2017
5.0
Yes, I recommend this pro
Mitch is awesome! He's incredibly informed on all aspects of what it takes to maintain a pool and is always up for giving ideas on how to keep a budget conscious mind about it. He opened our pool and it was smooth as can be. After opening, he came by a couple of times to make sure all was well with the pool water balance. He's super nice and friendly as well. I'd highly recommend him to anyone!

David H.
Jan 2017
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Came right out - fixed in less than 1 hour - great service

Barry M.
Nov 2016
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Mitch closed my in ground pool again this year. He was able to accommodate my schedule. He does good work at a fair price.

Nichole V.
Sep 2016
5.0
Yes, I recommend this pro
$7,500
Mitch is a great guy and a very hard worker.

Maria O.
Aug 2016
5.0
Yes, I recommend this pro
$5,000
Good service. Good price.

Kay B.
Jun 2016
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
I had my above ground pool opened. He will come back to finish after I have it filled

Manny K.
Nov 2015
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro

Jim W.
Oct 2015
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Glad I found him. Great service for 10 years.

Ruth M.
Oct 2015
2.0
Swimming Pool Opening & Closing Service
$26,600
See below for my initial 5-star review which I must now, regrettably, modify. Mitch did a great job for us for a couple years. No question, he knows what he is doing. The last job he did for us was to install a new vinyl liner in the Fall of 2016. But then when I followed up with him in the spring to tie up some loose ends, nothing. I just wanted him to secure the liner in one place where it wasn't quite right, figure out why the underwater light no longer worked, reinstall the rope across the width of the pool and replace a piece of leaking PVC pipe--something he had earlier committed to. Basic stuff, I thought. I called, I texted, I emailed beginning in April 2017. Most of my half a dozen or so attempts to reach him went unanswered but a couple times he responded via text, saying he'd been busy but would get to it. Then again: nothing. I finally gave up in July and hired another pool service professional to finish the job. I wish it were not the case, but I can no longer recommend MRC Pool Professionals. Very regrettable because I really like the guy. ------------------------- Very accommodating. Even allowed me to videotape the service and explained the process step-by-step in case we want to try closing the pool ourselves at some future time. Price was about $65 lower than what we had been paying a larger, commercial company. Look forward to working with MRC for future pool mtce and equipment needs.
Response from

"I am very sorry about this. it is hard when I dont know what stage the pool is in when arriving. I know people would like to save money by doing things their selves. but sometimes is harder for us in the long run. (not having correct parts and equipment when we show up) sorry for the delay and multiple trips."


Loren U.
Oct 2015
5.0
In Ground Swimming Pool or Accessories - Repair or Service
Yes, I recommend this pro
Open and closes our in ground pool along with weekly cleaning and service. The pool is kept crystal clear all summer. Highly recommend!

Ron K.
Oct 2015
5.0
Yes, I recommend this pro
Great and proffesinal service 5 stars

Nichole V.
Sep 2015
5.0
Yes, I recommend this pro
We had a green pool for about 2 weeks. Every chemical we used did not work. we had spend over $340.00. A family member told us about HTH - Green to Blue, 18.00 at Walmart. I was desperate so we did and it was the only thing that dropped everything to the bottom of our pool, we had about 4 inches high of dead algae at the bottom of our pool and we do not have a way to vac to waste. We tried it manually and couldnt remove barely any after a couple of hours. We contacted Home Advisory who set us up with MRC, I contacted them and Mitch came out that day, vacuumed it all up with his own equipment and scrubbed th sides for $75.00. That was the best money every spent! Thak you Mitch!!!!

Samuel P.
May 2015
5.0
Yes, I recommend this pro
Great company. Services worth every penny

Barry M.
Nov 2014
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
Arrived on time. Closed my pool. Able to answer a couple of questions I had regarding maintenance on the the pool and surrounding cement. Will defintiely use them again.

Carol B.
Oct 2014
5.0
Swimming Pool Opening & Closing Service
Yes, I recommend this pro
$35,000
Very professional, knowledgable and thorough. Prompt with arrival time - very couteous and respectful. We will be using this pool service from now on.

James H.
Aug 2014
5.0
Yes, I recommend this pro
This company is very professional and detail orientated.
Showing 1-25 of 64

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

MRC Pool Professionals is currently rated 4.8 overall out of 5.
Monday: Open All Day Tuesday: Open All Day Wednesday: Open All Day Thursday: Open All Day Friday: Open All Day Saturday: Open All Day Sunday: Open All Day
No, MRC Pool Professionals does not offer free project estimates.
No, MRC Pool Professionals does not offer eco-friendly accreditations.
No, MRC Pool Professionals does not offer a senior discount.
No, MRC Pool Professionals does not offer emergency services.
No, MRC Pool Professionals does not offer warranties.

Contact Information

1870 North Marywood Avenue, Aurora, IL 60505

Service Hours

Sunday:Open All Day
Monday:Open All Day
Tuesday:Open All Day
Wednesday:Open All Day
Thursday:Open All Day
Friday:Open All Day
Saturday:Open All Day
Share project details to get started.