AFFORDABLE SERVICES HEATING & COOLING
About us
We are a local family owned and operated business specializing in providing maintenance, repairs, and replacement of your heating and cooling systems.
Business highlights
Services we offer
We provide maintenance checks for both furnace and air conditioners, as well as 24 hour emergency service. We also offer free estimates on replacement of furnace and air condtioning systems.
Amenities
Emergency Services
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 75% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 19% |
"I am disappointed to hear that you had a negative experience with John's performance. John has been servicing your equipment for 13 years now. I've checked your history, and the only prior repair that was ever charged for your air conditioner was for a $3 wire repair, besides routine maintenance. I see that in June of 2020 that there was a note on your invoice that the dual capacitor was really rusty, but nothing was sold to you at that time. I did speak to John regarding the maintenance visit you had scheduled. He said that after completing his cleaning and inspection, that he got you from the house, to have you come see what issues he thought needed to be addressed. He told you that the dual capacitor was not working. Again, this part had been noted in 2020 to be very rusty, and was starting to show wear. As for the contactor, John had told you it was making noise (chattering) and indicated that it was working, but should be replaced. He also told you if you had to only replace one, then definitely replace the dual capacitor, as the contactor was still working for now. As for the electrical whip, John showed you that there was exposed wires by an electrical fitting. The whip is more than 13 years old, and in his opinion, it would be more reasonable to replace the whip than to leave wires exposed with a faulty fitting. None of these repairs seem unreasonable to me on an air conditioning system that is 13 years old. I feel that John performed his maintenance check thoroughly, and even took the time to address the issues with you, and got your verbal approval before doing the repairs. John is a highly respected and requested tech by a majority of our customers. Again, I'm sorry but unfortunately older units do need maintenance and repairs, and with the current market, prices are definitely higher than they were even a year or two ago. I know you may feel what you paid was unusually high, but I assure you that for the 2 parts including labor plus a maintenance check up, it is more than a fair price."
Mike came and did the A/C clean and check.
They provide a detailed receipt summarizing all the things they checked about the unit.
This visit was the same as in past years.
The dispatcher at Affordable notified me when the tech is on the way.
It's usually the same tech person; John or Mike; they record their visit date on a checklist on my furnace. This time it was Mike. He seems to genuinely enjoy his work as did the other techs.
The furnace clean-and-check receipt included a handwritten section, describing the work performed in the clean-and-check.
Tech visit lasted less than one hour, and the furnace was given the green light to be on its way for this next season.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
2656 Stuart Kaplan Dr, Aurora, IL 60503
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