A-1 Landscaping & Maintenance

They did what they said they were going to and everything went good. They did a good job. He was knowledgeable of what I wanted done.

ALTHOUGH THE FINISHED PROJECT LOOKS NICE, IT WAS NOT THE SHAPE WE CONTRACTED FOR. THIS COMPANY HAS MAJOR COMMUNICATION PROBLEMS. THE ESTIMATOR DREW A DIAGRAM OF THE ROUNDED PLANTER WE WANTED, BUT NEVER COMMUNICATED THAT TO THE BOSS OR TO THE WORKERS WHO DID THE JOB. BY THE TIME I CHECKED PROGRESS ON THE WORK, IT WAS TOO LATE TO CHANGE. THE PROJECT LEADER LEFT THE SITE, LEAVING THREE WORKERS, TWO OF WHOM SPOKE NO ENGLISH, AND ONE WHO BARELY SPOKE ENGLISH. I COULD NOT REACH THE PROJECT LEADER BY PHONE. ALTHOUGH THE MEN WORKED HARD, THE ENTIRE EVENT WAS A DAY OF FRUSTRATION. THE BOSS DID AGREE TO DROP THE EXTRA $150 CHARGE FOR EXTRA REMOVAL. NONE OF THE WORKERS HAD PROTECTIVE GEAR FOR THEIR EYES OR NOSE AND THE AMOUNT OF WHITE DUST PRODUCED HAD THE WORKERS COUGHING. I DID WRITE A LETTER TO THE OWNER WITH SUGGESTIONS, ESPECIALLY TO INCLUDE A DIAGRAM OF THE PROJECT ON THE CONTRACT. ALSO, AS A RESULT OF THE CHANGE IN SHAPE, WE CAN NO LONGER REACH THE WATER SPIGOT WITHOUT A STEP STOOL.