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Secure Pro Inc

Home Security Systems


Services we offer

Alarm and safety equipment.

Reviews

1.01 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
0%
4
0%
3
0%
2
0%
1
100%


Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
Showing 1-1 of 1 reviews

ROBERTA S.
08/2009
1.0
home security systems
  + -1 more
Ken Simon was punctual and matter of fact about the basic system that would consist of a key fob, activation, a basic system (that included the master control panel, keypad, siren, backup battery, transformer, motion detector, door contacts and RJ31X phone jack), and monthly monitoring. The basic system key fob and activation was supposed to cost $69 and the 1 month of monitoring $25.99 for a total of $98.99. Well the check that went to Secure Pro was promptly cashed. Mr Simon took great time to explain to me that because I was a new home owner I had a good reason to be wary of how the install would go, etc. and that he would give me a call in a day or two when the installers would come out. I should have known better later when I saw that his name wasn't signed on the actual contract. His name was sure on the cashed check. I kept calling and he kept telling me he'd call back or that he would come out. He alternated his answers regularly. Finally after he wouldn't call. I involved the state's attorney's office. They couldn't find him to refund the check but have the business and his name on file. The office location actually alternated for a while between 2004 and 2005. I'm sure he's still operating in the area but everyone should be forewarned especially since he also gets your social security number and tries to pressure you for the AutoPay. This would mean access to your account to drain it! I changed accounts after his dishonesty. Inconvenient but necessary. I have subsequently had service with Brinks and ADT. He told the bank that I didn't pass the credit check and he couldn't give me service but he could give them no answer on why he couldn't return the check. Brinks and ADT are pretty strict so my credit could not have been that bad.
Description of Work: Supposed security rep visited my home for the purchase of a home alarm system.

Rating CategoryRating out of 5
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0

$98.99

    Contact information

    2035 S Arlington Heights Rd, Arlington Heights, IL 60005


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Home Security Systems

    FAQ

    Secure Pro Inc is currently rated 1 overall out of 5.
    No, Secure Pro Inc does not offer free project estimates.
    No, Secure Pro Inc does not offer eco-friendly accreditations.
    No, Secure Pro Inc does not offer a senior discount.
    No, Secure Pro Inc does not offer emergency services.
    No, Secure Pro Inc does not offer warranties.
    Secure Pro Inc offers the following services: Alarm and safety equipment.

    Contact information

    2035 S Arlington Heights Rd, Arlington Heights, IL 60005