Northwest Metalcraft
Founded 1945 • With Angi since July 2003
Service Categories
Licensing
Hours
Phone Number
Address
413 S Arlington Hts Rd
Arlington Heights, IL 60005
Description
Verified Reviews
Ratings Distribution
Rating Details
Read reviews by category
05/08/2020
Neil H.
It was repaired and working fine....I was worried I was going to have to replace the system. All good now.
Description of Work
Repair of gas log starter system
Category chimney caps,fireplaces,gas logs
Services Performed? Yes
Hire Again? Yes
Work Completed On 05/08/2020
12/12/2019
Lentine L.
Terrible, I was totally ripped off by the sales person. I was never told that the heat would just go totally up the chimney. I was not told the log didn't come with a blower nor was I told it would not heat the room. I was not given other options to choose from. Response to my complaints was indifference.
Description of Work
Converting wood fireplace to gas
Category fireplaces
Cost $1,200
Services Performed? Yes
Work Completed On 12/12/2019
11/17/2019
Regina I.
Very quick and clean job. Cleaned out dust , cleaned glass, checked the pilot and replaced embers. I expected more things to be wrong, but was very happy with the job. Great job
Description of Work
Inspected and cleaned my gas fireplace which had not been done for 10 years
Category fireplaces
Cost $225
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/15/2019
12/16/2018
Kathryn H.
The firm provided excellent service, was able to perform the service sooner than other firms I contracted, and didn't oversell once he arrived. Gave me thorough instruction, was friendly and competent. Highly recommended.
Description of Work
Inspect 2 fireplaces and fix gas starter
Category fireplaces
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/14/2018
09/04/2018
Marie R.
Great customer service from beginning to end. Scott went above and beyond to make sure we were satisfied. Installer and repair techs were punctual and helpful. We love the fireplace and would highly recommend them.
Description of Work
Installed direct vent fireplace in our family room
Category fireplaces
Cost $5,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/04/2017
03/30/2018
Sandra D.
I can't say enough about the staff, service and quality of work from this provider. My new fireplace refacing has transformed the whole family room. It is so beautiful and the job took only two days and Scott even came back to seal my new hearth! You will not be sorry if you decide to hire Northwest Metalcraft the staff tries their best to please and they do excellent work!
Description of Work
reface fireplace
Category fireplaces
Services Performed? Yes
Hire Again? Yes
Work Completed On 03/21/2018
12/25/2017
Kari S.
Northwest Metalcraft was quick, convenient, and professional. They were promptly on time, converted our fireplace quickly, cleaned it up and brought in a new grate. We were impressed at the speed and quality of service. I called on Monday, and they were out at our house on Thursday in the midst of the holidays. Great service.
Description of Work
Convert Gas log fireplace to Gas start fireplace
Category chimney caps,fireplaces,gas logs
Cost $300
Services Performed? Yes
Hire Again? Yes
Work Completed On 12/21/2017
10/04/2017
Jim F.
Chairs were recalled due to a potential hazard. Manufacturer could not produce a satisfactory redesign so they were replaced with a different model. Northwest Metalcraft did everything possible to make sure that we were satisfied. We are going back there to have our three fireplaces re-done.
Description of Work
Patio Chairs
Category fireplaces,patios
Services Performed? Yes
Hire Again? Yes
Work Completed On 09/01/2016
09/18/2017
Kraig K.
The finished results exceeded my expectations. The new fireplace has become the focal point in the living room.
Description of Work
Replaced existing gas fireplace with a new higher efficiency unit. Added a mantel and stone veneer to finish the look.
Category fireplaces,gas logs
Cost $6,000
Services Performed? Yes
Hire Again? Yes
Work Completed On 10/30/2017
01/21/2017
LILIN J.
I think the service was good.
Description of Work
They cleaned the fireplace.
Category fireplaces
Services Performed? Yes
Hire Again? Yes
Work Completed On 11/15/2016
Services Offered
Outdoor Patio Furniture, Outdoor Kitchens, BBQ (Performance Cleaning), Fireplaces (Gas Logs, Glass Doors, Inserts -- Wood, Gas & Electric), Bar and Bar Accessories & Fireplace Accessories, Mailboxes (Gas Lights).
Services Not Offered
Ask for details
Frequently Asked Questions & Answers about Northwest Metalcraft
How is Northwest Metalcraft overall rated?
Northwest Metalcraft is currently rated 4.9 overall out of 5.
What days are Northwest Metalcraft open?
Northwest Metalcraft is open:
Sunday: 10:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM
Tuesday: 9:00 AM - 8:00 PM
Wednesday: 9:00 AM - 8:00 PM
Thursday: 9:00 AM - 8:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 5:00 PM
What payment options does Northwest Metalcraft provide
Northwest Metalcraft accepts the following forms of payment: Check, Visa, MasterCard, American Express, Discover
Does Northwest Metalcraft offer free estimates?
Yes, Northwest Metalcraft offers free project estimates.
Does Northwest Metalcraft offer eco-friendly accreditations?
No, Northwest Metalcraft does not offer eco-friendly accreditations.
Does Northwest Metalcraft offer a senior discount?
No, Northwest Metalcraft does not offer a senior discount.
Are warranties offered by Northwest Metalcraft?
Yes, Northwest Metalcraft offers warranties.
What services does Northwest Metalcraft offer?
Northwest Metalcraft offers the following services: Outdoor Patio Furniture, Outdoor Kitchens, BBQ (Performance Cleaning), Fireplaces (Gas Logs, Glass Doors, Inserts -- Wood, Gas & Electric), Bar and Bar Accessories & Fireplace Accessories, Mailboxes (Gas Lights).