Lucas Landscape Design

I have hired this business twice. First time was great. Second time in August 2021 was not good. Took over a month after contract sign for them to come toy house. They showed up a day late (scheduled for August 30, didn't come until 31st, no explanation.) The job foreman was rude and tried to do far less work than we had contracted for until I escalated. Then once tree trim was done, they left most of the wood in my front yard instead of chopping/removing it as I had paid for. I called, was told the pile of wood was going to be removed the next day. However it never happened. The office ignores my phone calls and emails and this giant pile of wood that I paid in advance to have removed is still sitting in my front yard. I will be fined by my village for abandoned debris. Never again will I hire this company, ripoff!!!!

This might have been the best experience I've had with a company. Part of a tree fell on our garage and car damaging both. The insurance company would not pay to remove the remainder of the tree and it was damaged hanging over the neighbors home and garage. Lucas showed up within hours, provided a written estimate that evening and although they promised to come out in 2 days showed up the very next day to remove the tree. The men working kept my family safe and were very professional. I wish I could give them 1 million stars.

Met Luke and explained I wanted a leaking downspout fixed (as it floods the front yard). He said he could and suggested I take care of 3 additional items as issues were inevitable. He sounded like he know what he was talking about. Went ahead with the contract. Saw him the morning the work was starting and reiterated my excitement in him fixing the leaking downspout. Did the job. Rained the next day. Downspout leaks. His response - You need to replace the whole thing. ***!?!? It would be funny except this is the norm. Crappy conmen masquerading as professionals.

I've used Lucas Landscape Design for snow removal over the years. Recently, we hired them to remove a large maple tree from our front yard and replace it with landscaping. We could not be more pleased with the results and with Lucas Landscape. They communicated clearly with us throughout the process. They were punctual and very professional. On top of all of this, their price for the job was far lower than the other landscaping companies we contacted. I very highly recommend them.

They do good work for a reasonable price.

Needed massive silver maple removed. Lucas provided with us with an extremely competitive price. They followed through on everything they promised. Their crew was extremely skilled. It was an education just watching them safely take down the massive tree. They also were very careful to do it in a way that disturbed our property as little as possible. The job took them all day and it seemed as if they never stopped working. They must have been utterly exhausted by the end. Once the tree was down, the crew cleaned up very well. Early the next morning they returned to pick up the scores of logs left from the job. I also received a call from the owner asking if everything went ok. I'd hire them again without any hesitation.

Perfectly. They did a masterful job in taking down the trees, keeping other things intact, cleaning up, working with the city, and being mindful of their surroundings. In a word, they were "tree-mendous."

All work was completed satisfactorily by courteous professionals who were on time, cost was as expected, guys were great

Great. Even added more after I decided it needed it. No problem.

It went very well. The crew were very professional and responsive, and the work was done quickly. Clean up was great.

The 3 man team showed up when they had indicated. The team leader confirmed the work to be done. They were courteous, worked hard and cleaned up when they were done. They did an excellent job. We will certainly use them again!

My only concern was that there was a sperate team that came out and took the large shrub out, and they did not come when they said they would. They did not explain to me that it would be two different teams come out to do the work. The crew that came out with the big equipment to dig up the massive shrub did not come out until the next day. They did a fine job when they got here but I was annoyed they did not come on the day when they were supposed to.

It went very well. The appearance of the front of the building went from night and day. It made everything stand out. It complimented everything all the way around.

All was done as agreed and property was left very neat after their clean up.

Overall it went great.  From the first contact with the scheduler on the phone (very professional and courteous woman) to tthe actual work peformed.  Everything was donw as was agreed upon.  Would use them again and recommend them to anyone else.

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Lucas landscaping said they brought 16yds of mulch. I had to ask the men why I didn't rec. 20yds. Had to call someone to ask why I did rec. 20yds. They said the men were going to spread 16 yds and see if I liked it and then only charge me 16yds. Funning but none of the workers told me that upfront or the owner.  If I am the customer and I ordered and paid for 20 why not give the customer 20 yds?.  Nobody from Lucas was at my house to estimate how much mulch I needed - How can they make the assumption with no communication to the customer of what they are purchasing - 20yds. None of the men on the job mentioned the shortage of mulch, until I told them I should have two truck loads 20 yds.  I called the manager, he said they brought 16 yds and he would bring another truck load of 6 yds. Saying he gave me an extra of 2yds.   Just some FYI, when I ordered the mulch, the lady taking the order said they would bring two truck loads of 12 yds, because 12 is the max for there trucks.  So did Lucas only give me 12 yds on the first truck load and then 6 yds on the second truck load -- Who knows. What everyway you look it, Lucas calls the shots with the customers money with no upfront communication why.

The service was fine.  The workers were fine.  They pick-up the grass when they mow and take it with them.  They blow the grass and leaves off my driveway and sidewalk.  They come when they say they will.  I have been using them for two years.

They did a very nice job. I would definitely use this company again.

We were looking for some mulch for our yard and did not know how much to order as we had just purchased this house. We had one estimate for $950.00 and were shocked. The yard needed a lot more mulch than we expected. We had thought about doing the work ourselves, but the property is on a hill and we decided that might be more than we could do.
We called several landscapers in mid-May which was a very busy time for them. One of them never returned my call and the other gave the $950.00 estimate. I went to a local mulch yard that I found on Angie's List and they gave me the name of Lucas Landscaping that could do the work for us.
Luke Thomas called within a couple of hours after I left a message and made an appt. for two days later to come give an estimate. He ran about an hour late but did call to let me know he was running behind. He brought samples of different kinds of mulch and placed them in the garden so I could see the differences between each sample. He gave an estimate of $800.00 for mulch and labor to do the entire yard and said he was building a little extra in, just in case we needed it.
The day his workers were to come spread the mulch, it had been raining quite a bit that morning and the previous days. They were almost an hour past their arrival time when Luke called to ask if it could be postponed for a day as he was worried the wet grass would be ruined by the wheelbarrows hauling the heavy mulch. We agreed for them to come the next day. Two men arrived the next morning, again nearly an hour late but did a great job and cleaned up the yard nicely when they were done. They asked me to accompany them around the yard to be sure they had gotten everything done the way I wanted. They had extra mulch left over and took that back to the mulch yard and Luke called to say it would cost us $700 instead of the $800 he had estimated.
We were pleased with the work, and the cheaper price. I do intend to call them again for other landscaping projects.

unknown

It was perfect. I called and he came out to give an estimate. We were able to schedule installation the next day. They did a great job, communication was great, and we'll definitely be calling Luke again!

From consult to setting up a convenient time to removal and clean up.......was very pleased with the service provided. The guys were not afraid to get their hands dirty! The trees were tall but the removal was done quickly, the area was cleaned up immediately and the team worked hard at removing roots and grading the area before laying sod.
Had to ask for a return visit for leftover visible perennial roots but did not have to play a waiting game. They came back almost immediately and corrected the and quot;leftoversand quot;.
Was very pleased with the work done. The price was very fair and the crew very personable. Would highly recommend at the time of work done.
Update: after the winter came and went lesson learned......don't judge a book by its cover!
This past spring and summer 2014, the perennials grew back. We paid someone to help me remove them.

The sod over the area where the other tree was removed is an opportunity to twist your ankle because the grading is uneven and unnoticeable until you try to walk across or mow the area.

Called them this spring, for a spring clean up. The date came and went. No show, no call for over a month. The owner finally called back to say sorry. He told me he was and quot;very busyand quot; and and quot;forgotand quot; plus and quot;I gave you a great price to remove the treesand quot;. I am glad he is busy. It is not smart to forget to call your customer, and he gave us a fair price to remove the trees. We used him since he was working next door.

Tried to start fresh with the company and pay them to come back and remove the root system. and plant a new tree...that was back in June. Still waiting for them to get back to me for that job after a nice young man came out to see what I needed. Asked to have some bushes trimmed. No problem he said, $75 someone would come back....still waiting for that call back too.


We paid someone else $400 to remove the leftover tree roots. We paid our lawn guy $40 to trim the bushes. Too bad.

Luke and his men were highly skilled and did an excellent job in removing our trees, including one near power lines in the rear yard.
All work was completed fully, and we were most grateful to Luke and the entire team. He had a very experienced tree man for the work requiring an expert. The sum for the work was substantially less than either of the other two estimates I had received.