Geek Squad - Best Buy

Phone Sales, Phone Service - Cellular, Computer Sales,

About us

Local Expert Geek Squad Agents can fix your Appliance or TV regardless of where purchased. 90-day warranty along with professional, quick, and clean services. Check us out online, by phone, or at over 1,100 Best Buy stores.

Business highlights

31 years of trusted experience

Services we offer

Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

Amenities



Accepted payment methods

American Express
Check
Discover
Financing Available
MasterCard
Visa

Photos of past projects

Reviews

5.02 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
100%
4
0%
3
0%
2
0%
1
0%


Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Showing 1-2 of 2 reviews

Joanne B.
11/2014
5.0
cell phone service, phone sales
  + 0 more
It went really well. The girl who helped me was very knowledgable and professionally. She paid attention to everything that I asked her and explained everything; she was able to answer all of my questions. She told me that Sprint happened to be down that day so they wouldn't be able to finish up my data transfer until the next. She advised me to come back and my phone would be ready, and it was. When I got home, I noticed that my Contacts hadn't gotten transferred over. I first went to Sprint to get help with locating them and was told that they couldn't help. I ended up going to a different Best Buy location because we had just moved. The representative there was also very helpful and was able to get my contacts transferred over from my old phone, which I had also brought in. My phone is all set up now! The customer service at every Best Buy that I have been to has always been great and they pay a lot attention to their customers.
Description of Work: I went to Best Buy to buy a new cell phone. I upgraded from the Samsung Galaxy S3 to the newer S4. I have a family plan with my son so this was just the upgrade on my phone.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0

Yes, I recommend this pro

Marc F.
07/2012
5.0
computer sales
  + -1 more
They have quick service. They have a deal that where I can pay $200 a year to cover all three of my computers and repairs any repairs that are needed. I think that’s a pretty good bargain.
Description of Work: I have them do repair work on my computers.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$200

    Contact information

    615 E PALATINE RD, Arlington Heights, IL 60004

    www.geeksquad.com/repair

    Licensing

    Bonded

    Insured

    Eco-friendly Accreditations

    LEED Accredited Professional
    No
    Energy Star Partner
    Yes
    EPA Lead-Safe Certified
    No
    Use Green Products or Work Practices
    Yes
    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Phone Sales,
    Phone Service - Cellular,
    Computer Sales,
    TV Sales,
    Appliance Sales and Installation,
    Computer Repair,
    TV Repair,
    Stereo and Home Theater Systems,
    Camera Repair,
    Auto Radio Service,
    Appliance Repair

    FAQ

    Geek Squad - Best Buy is currently rated 5 overall out of 5.
    Geek Squad - Best Buy accepts the following forms of payment: American Express,Check,Discover,Financing Available,MasterCard,Visa
    No, Geek Squad - Best Buy does not offer free project estimates.
    Yes, Geek Squad - Best Buy offers eco-friendly accreditations.
    No, Geek Squad - Best Buy does not offer a senior discount.
    No, Geek Squad - Best Buy does not offer emergency services.
    No, Geek Squad - Best Buy does not offer warranties.
    Geek Squad - Best Buy offers the following services: Appliance and TV repair, major brands, whether purchased at Best Buy or anywhere else. Appliances: Refrigerators, Washer/Dryers, Ranges (gas or electric), Dishwashers, Microwaves. TVs: LEDs, LCDs, Plasma, Flat-Panel, Smart TVs, including older TV models.

    Contact information

    615 E PALATINE RD, Arlington Heights, IL 60004

    www.geeksquad.com/repair