ALL AROUND CONSTRUCTION CO

All payments were attained by John Kordecki in person. He actually came to my gym to get his final payment. He never sent invoices like a normal contractor would. Very unprofessional! The following is the original complaint I wrote to the Better Business Bureau & my response to Kordecki's response to my original complaint: Original Complaint: On Sept. 9, 2013 I spoke on the phone to John Kordecki, owner of All Around Construction in regards to scheduling a time for him to come to my home and fix the items still not complete after paying my contract in full. Kordecki behaved very unprofessionally on the phone, so I told him if things were not going to be fixed I would contact my lawyer.. He said, "Don't threaten me" then told me to go ahead and call my lawyer and hung up on me. I went to visit a lawyer on Sept. 9, 2013. He told me to write the company a final letter giving them 14 days to have all three tasks I listed complete. The three tasks were as follows: 1. Fix the leaking pipe under the kitchen sink 2. Patch the hole in the garage wall caused by employees of All Around Construction while moving granite 3. Reconnect the house security system to the front door that was disconnected during installation of the front door. I sent the letter on Sept. 11, 2013. The company is located in Arlington Heights so they received the letter no later than Sept. 13, 2013. I was not contacted again until Sept. 24, 2013 via email instead of by phone like my letter had specified. I did not list my email as my contact information on the letter I wrote the company on Sept. 11, 2013. I listed my telephone number. Therefore, my phone number is the method of communication that should have been used to contact me. Instead I was emailed on Sept. 24, 2013 by Kordecki with the following: "2nd mailing if these are items you'd like me to address further, please respond as per this previous email." The previous email Kordecki was referring to was from September 9, 2013. The email was sent to me and read by me before john and I spoke on the phone on September 9, 2013. The email from September 9, 2013 is what made me call Kordecki on Sept. 9, 2013 in order to schedule him to come to my house. Johns emails disregard his actions on the telephone where he hung up on me and told me to contact my lawyer. To me, it looks like Kordecki was trying to make it look in email like we didn't talk on the phone on September 9, 2013 and he didn't tell me to call my lawyer or hang up on me. My husband, Matthew McBride, was witness to that phone call and can vouch for Kordecki hanging up on me. The fact that Kordecki told me to go talk to my lawyer and hung up on me on September 9, 2013 led me to believe that he would not be completing the work All Around Construction needed to as per our contract paid in full. When I told my lawyer this story, he felt Kordecki's actions meant/said the exact same, that Kordecki would not be completing the work from our contract paid in full. Kordecki wrote me a second email stating he had been proactive in trying to sort this out on September 25, 2013. However, waiting 12 days, 2 days before the 14 days I asked the work to be completed in, before making first contact with me about the work All Around Construction had not completed and then using an email address not provided on the letter he received from me on September 11, 2013 in order to contact me is NOT being proactive. It is quite the opposite. It looks like Kordecki is trying to get out of being responsible for the actions of All Around Construction in regards to our contract paid in full. It also seems as if Kordecki is completely disregarding that he hung up on me and told me to contact my lawyer. According the my letter I wrote Kordecki on September 11, 2013 I asked that the three items listed be complete within 14 days. Even if Kordecki received the letter on September 13, 2013 I should have been contacted about fixing the mistakes made by All Around Construction long before September 24, 2013. I gave the Kordecki yet another chance to fix the items in an email I wrote to John. I asked that they be fixed by October 1, 2013. These items are still not fixed. My response to John Kordecki's response to my original complaint: I would like to begin my response by reiterating the fact that John Kordecki, owner of All Around Construction, Co., ended the phone conversation we had on September 9, 2010 by telling me to call my lawyer and hanging up on me. His response to my complaint seems to completely disregard his actions. He should still be held accountable for yelling at me, telling me to call my lawyer, and hanging up on me. I believe the reason he chose to write emails to me instead of calling me during his attempts to make contact was because he knew for a fact that I check my email maybe once a week. He worked in my house for months and knew from multiple interactions where he would ask me if I had checked my email and I would say no that I check my email seldomly. I asked him during his time working at my house to send me a text message or call me to tell me to check my email if and when he sent me an email. That being said, I believe his actions are deceitful. He is attempting to make it seem that he has done nothing wrong and was cooperative with me all along when in reality Kordecki and I had multiple negative interactions due to disagreements about how things should be done in the home. In my opinion, he chose to use email to contact me knowing from months of experience of working with me that I check my email maybe once a week. He had both of my phone numbers, and he called me on both numbers in the past (303)854-8293 and (630) 352-1888. He also had my husband Matthew McBride's phone number (630)880-9788. Under the Illinois Home Repair and Remodeling Act there is a provision under Section 20 "Know Your Consumer Rights" that says a contractor must print a pamphlet written by the Illinois Attorney General and give this pamphlet to the home owner to sign saying they received the pamphlet if the contract will be exceeding $1000.00. I never received this pamphlet, I do not have a copy of any signatures or pamphlets, and I never signed anything stating I received it. Also, under section 35 of the Illinois Attorney General, Kordecki and All Around Construction, Co. have engaged in consumer fraud and deceptive practices. My lawyer, Matthew Pfeiffer, will be sending a letter of demand to Kordecki outlining the ways in which he has violated these Illinois state mandated laws for contractors. I have attached all the copies I have of the contracts for the kitchen and the front door. I have also attached the letter I mailed to Kordecki on September 11, 2013 that asks him to please use my telephone number to contact me to set up a time for the 3 items listed in the letter to be fixed. I have also attached my responses to all of Kordecki's communications with me via email. I have also attached a copy of the review I gave All Around Construction, Co. on Yelp. He mentioned it in his response saying I "slandered" his name. I stand behind everything I wrote in the review. It is not slander when it is true. I had multiple negative interactions with John during the time he was in my house. The reason the company was in my home for as long as it was was not due to excellent customer service but because they would begin work on another job before finishing the first job. When I finally said no more and asked All Around Construction to leave upon completion of the current contract they had to reattach some of the door casings to my exterior doors because they had already began removing them even though no contracts for the work had been signed. As a first time home owner, I feel Kordecki could tell I would be an easy target to take advantage of. My Negative interactions with Kordecki started within the first month his company was working in my home. A business owner should never make a consumer cry by talking down to him or her and disrespecting him or her as Kordecki did to me multiple times.I have also attached photos of of the underneath of the sink that All Around construction installed incorrectly. John said that he had Frank come to look at it and everything was bone dry. When I had a plumber come within 3 minutes he told me there were too many pieces of piping being used and that the piping was bent and not straight because it was the wrong length. You can see what the plumber was describing in the before photos and you can see what was changed and how it was fixed in the after photos. I also attached photos of the damaged cabinet base that the wrong sink piping installed by All Around Construction caused. I attached the invoice for the costs of having the sink repaired. I also have attached the invoices for the estimates to repair the alarm and the hole in my garage wall. My lawyer, Matt Pfeiffer, will be submitting these invoices to Kordecki as well as one other that I do not have yet from having the cabinet under my sink fixed from the damage caused by the leak from the improperly installed sink. I would like Kordecki to pay back what I have had to pay out in order to have repaired the items All Around Construction either didnt complete properly or damaged. If there is a fee for having my lawyer send All Around Construction the letter of demand, I would like that cost paid back to me by Kordecki and All Around Construction, too. I would also like to encourage the BBB to look past Kordecki's manipulation and attempts to make me look like a crazy consumer. Kordecki is pretending like he didnt tell me to call my lawyer and use my email instead of my phone number to get around actually setting up a time for his company to come fix what they had done wrong. It is this kind of behavior consumers need to be protected from.