The Flooring Ninja delivers flooring services in northwest Chicago suburbs. We take pride in our attention to details. From floor installation and refinishing, to stairs and balusters, our flooring specialists are committed to giving your desired personalized touches. Our focus is on sanding, staining, finishing, installation and floor repair. You can make your floor stand out with our custom inlay and hardwood installation! We are your one stop repair, replacement, and restoration service company. The Flooring Ninjaā¦from precision to perfection.
Hardwood Floor Installation, Refinishing, Repairs and Re-coating. Laminate and Engineered Floor Installation. Stairs Refinishing. Wall-Base Molding Installation., Restoration
Number of Stars | Image of Distribution | Number of Ratings |
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96% | ||
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4% |
"Dear [Member Name Removed], I would like to thank you for your feedback. I am sorry to hear that you had such a bad experience. I also want to thank you for considering to use my services once again. In usual circumstances, I make my efforts to provide every customer with estimates in timely manner. I will make sure that it won't happen again, and I am sure it was misunderstanding. Your estimate is waiting in your email inbox already. Please check your email and let me know what else I can do for you? Thank you very much and have a wonderful day. Respectfully, Roman"
"Thank You [Member Name Removed], it was pleasure working with you. Please, be careful with moving back of your piano :). Please, remember not to use vinegar, Murphyās Oil, and steam cleaner for cleaning your wood floors. Good luck with your pianoās lessons! Again, that was a privilege working for such a nice people like you and your wife! Happy Easter to You and your family! Sincerely, Roman & team."
"Dear [Member Name Removed], I donāt know who you are. I never talked to you and never made any appointments with you. Iām sure you reviewed my company by mistake because I donāt even have a representatives. I do all estimates and everything else on my own. If you would ever talked to me, then you would know that I would come for estimate by myself :)) You obviously made a mistake. Thatās OK. Happy Easter!"
"Dear [Member Name Removed], Thank you for your feedback and thank you for your patience. I'm really sorry for sawdust that was created during our project. We were using vacuums all the time, but even vacuums can not suck all dust and since your place is not large the dust was noticeable. But you forgot to mention, that we spent a half of the day and did a great cleaning work for you. We cleaned everything: walls, cabinets, light fixtures, bathroom, blinds. So yes, we created dust, but cleaned it and left your place clean. I apologize again for any inconvenience. And hopefully I'll see you soon for your staircase replacement project. Best Regards, Roman and Flooring Ninja'[Member Information Removed] Team"
"Dear [Member Name Removed] and [Member Name Removed], we were enjoying to work at your house and we are happy to know that you are enjoying walking on your new floors and it's appearance. Thank you for your patience and for very kind attitude. We'll be happy to work with you again! The very best regards, The flooring ninjas Roman and Max."
While searching for a flooring contractor on Angie's List, Houzz and Yelp websites, multiple positive reviews of The Flooring Ninja's work kept popping up, which convinced me to contact Roman for a quote. Roman responded promptly and I was very impressed with his professionalism.
Roman was direct and patient while answering my many questions and concerns. His obvious knowledge and attention to detail was reassuring. I knew the minute we met Roman that he would be the right person to work in our home.
We had originally planned to have prefinished hardwood flooring installed as opposed to unfinished flooring, in order to eliminate the mess of sanding and the odors of staining and sealing, as well as the disruption to our household.
We discussed the options with Roman and he explained every step of the process, which includes dust-free sanding (and it truly is!), odor-free stain, and most importantly, the quality of the end result. We put our trust in him and chose unfinished red oak flooring, to be stained and sealed.
Roman recommended that a new layer of subfloor should be installed in order to ensure a stable strong base for the new floor, as our subfloor was original dating back to 1962 and a bit compromised. Roman and his crew examined every square inch of the original subfloor and corrected squeaky boards prior to installing the layer of new subfloor. (Another contractor did not even recommend or address the subfloor in his quote).
The flooring was installed in our living room, dining room and hall. 7 thresholds and 2 doorways were custom fitted to provide a smooth transition into each room. We ended up also having Roman install trim and baseboard throughout.
Roman custom-mixed the perfect blend of stain for our flooring and it is beautiful. He created the exact shade I had in mind and I could not be happier.
Roman and his crew were courteous, prompt, and respectful of our property. At the end of each day the work area was tidy and clean. My fears of a messy project were never realized, everything went smoothly.
Roman is truly a craftsman! He was honest and open with us, and I will not hesitate to recommend him.
"[Member Name Removed], it was pleasure working with you. Thanks for your top level cooperation and for your patience while we were waiting for the materials to arrive. I wish you to have a grate time with this new flooring and if ever anything happen to it let me know and I'll deal with it. Thank you for so detailed and warm review! Sincerely, Roman (flooring ninja)"
"Thank you very much for your review! It's been pleasure to meet you and to work for you. I'll be glad to assist you un the future. Sincerely, Roman"
"Thank you [member name removed] for being our customer. It was pleasure working for you and I'm even happier than you that our project came up nice and beautiful. Sincerely, Roman Krayevskyy (President)"
"Thank you for your comment. It is always pleasure for professional to be useful and helpful for the clients and I'm glad I was able to help you with good advise. Sincerely, Roman Krayevskyy president of The Flooring Ninja Inc."
"Hello, I understand why you are so upset. I would be also upset if I was you because this is really a grate OFFER "$845 for Refinishing of up to 500 SF of hardwood flooring" and I'm really sorry that your property is not eligible for this Deal Purchase. This deal was created only for the properties at the first floor with straight access to the garage and outside, such as house, townhouse. The apartments, duplexes any properties that can be accessed only though elevator or staircase (even if it is 2nd floor unit) are not eligible. Especially, your apartment-building that has no elevator and no loading - unloading zone so even working on your 3rd floor can cause many issues. That is what I was trying to explain you when I came over to your home for evaluation of the job. Yes, I agree, maybe our Fine Print was not clear enough, but that's why we provide free evaluation of the job right after customer has purchased our deal. So we can come and see all the work details before we actually come to complete the job in case to avoid any issues with compliance of the work. However, you were able to return your purchase and to receive all your money back, and I know that you already did it, so there are no losses for you which is grate and you can still use your founds for hiring of flooring company or to purchase any other offer. If you are still interested in refinishing of your floors, give us a call please and I promise we will provide you with a solution for your situation. It is going to be affordable and very high quality service. Best Regards, Roman Krayevskyy (president at The Flooring Ninja Inc.)"
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