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Atlantis Pools
Hot Tub or Spa Repair or Service, Swimming Pool - Clean and Maintain, Swimming Pool or Accessories Repair or Service,
About us
build inground pools outdoor kitchens firepits fireplaces
Business highlights
42 years of experience
Services we offer
In and above ground pool opening & closing, pool, spa warranty and non-warranty, tanning beds & pool table.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
2.33 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 33% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 67% |
Showing 1-3 of 3 reviews
Jessica P.
May 2015
Atlantis pool does not clean their pool when they open it and they will not fill it up to the proper pool height. Clients should understand that "opening" means they will have a dirty, useless pool until first service.
When I hired Atlantis last fall, I was put on the schedule for the opening of both my pool and hot tub as well as the weekly cleaning. The opening of the pool happened (dirty and not filled) and I tried to contact them to find out what happened. I was explained the policy that "opening" was not a "cleaning" and so I asked them to come back to clean. They said that was fine, but I needed to fill it. I did fill it and waited. Nobody came for a week.
You are unable to contact anyone at Atlantis outside the hours of 10 am and 5 pm - and, when you do contact their store during store hours, you will be given the run around. During my last frustrating call, it took three people asking my name before I was directed to Chelsey, the pool maintenance supervisor, who told me that I am not a client and that Atlantis has filled their client quota?She didn't bother to look me up.
Don't hire these guys for service. Just that simple.
When I hired Atlantis last fall, I was put on the schedule for the opening of both my pool and hot tub as well as the weekly cleaning. The opening of the pool happened (dirty and not filled) and I tried to contact them to find out what happened. I was explained the policy that "opening" was not a "cleaning" and so I asked them to come back to clean. They said that was fine, but I needed to fill it. I did fill it and waited. Nobody came for a week.
You are unable to contact anyone at Atlantis outside the hours of 10 am and 5 pm - and, when you do contact their store during store hours, you will be given the run around. During my last frustrating call, it took three people asking my name before I was directed to Chelsey, the pool maintenance supervisor, who told me that I am not a client and that Atlantis has filled their client quota?She didn't bother to look me up.
Don't hire these guys for service. Just that simple.
Covington M.
Feb 2015
unknown
Christina H.
Apr 2012
Their service is good but they're hard to get a hold of. My overall experience with them has been good. Their prices are reasonable.
Response from Atlantis Pools
"Thank You for your review on angies list"
Licensing
State Contractor License Requirements
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FAQ
Atlantis Pools is currently rated 2.3 overall out of 5.
Atlantis Pools accepts the following forms of payment: CreditCard
Yes, Atlantis Pools offers free project estimates.
No, Atlantis Pools does not offer eco-friendly accreditations.
No, Atlantis Pools does not offer a senior discount.
No, Atlantis Pools does not offer emergency services.
No, Atlantis Pools does not offer warranties.