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About us
Multiple Locations: Alsip - hours and info on this profile; Orland Park - 9408 W 143rd St Orland Park, IL 60462, 708-460-5191, Hours: M-Sa 10a-5p Su 12-4. Paul's Upholstering & Furniture was established in 1939 by Paul Baio. The original store was located on 63rd in Chicago. Seeing the need for a store in the south suburbs, Paul's opened it's Orland location, which is in operation today. In October 2004, Paul's on Pulaski moved to 120th Street & Central Avenue in Alsip. Since it's establishment, Paul's has been a family business dedicated to excellence. Our team guarantees to provide each customer with quality service & care, rebuilding your furniture by hand, & providing you with quality workmanship from frame to the very last stitch. We offer complimentary estimates. Our knowledgeable sales staff would be happy to come out to your home or business & bring fabrics to see in your own environment. Schedule an estimate today! Fabric & Design Consultation. Visit our showroom to meet us & to see our beautiful fabrics. Borrow the sample books to view in your home or business. Free pick-up & delivery. We are more than happy to pick up & deliver your furniture for absolutely no charge! $50 Cash Back Click on the coupon to the right of this page, print it out, & bring it in at the time of your order for $50 cash back. We offer 12 months same as cash, & accept personal checks, Visa, MasterCard, & Discover. Whether you are looking to reupholster a sofa, or your business' office chairs need some help, Paul's is the place for you! Sales Staff - Ron Baio, Diana Navarro, Paula Baio. Additional DBA - Paul's Upholstering Inc.
Business highlights
86 years of experience
Services we offer
Upholstering – Sofas, Dining Chair Seats, Boat Seats, Chair Pads, Sectionals, Window Seat Cushions, Headboards, Cornice Boards, Draperies, Blinds, Booths, Recliners, Chairs, Ottomans, Benches, Examination Tables, Exercise Equipment, Furniture Repair& Bar Stools.
Services we don't offer
Upholstery Cleaning. Slipcovers. Auto Interiors.
Amenities
Free Estimates
Yes
Accepted Payment Methods
- Financing Available
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 41
Assorted photos uploaded by Paul's Upholstering
Reviews
4.746 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 87% | ||
| 7% | ||
| 0% | ||
| 2% | ||
| 4% |
Filter reviews by service
Showing 1-25 of 46 reviews
Nancy Z.
Apr 2022
I had my dining room chairs reupholstered and they are beautiful ! So pleased with the whole experience from picking out the fabric , the attention given to our concerns, and the detail to the final product. Thank you so much
Response from Paul's Upholstering
"Thank you for your business."
ANA P.
Jun 2020
They are a fabulous family owned business with great customer service and great prices. It's amazing that they've been in business over 70 years!
Response from Paul's Upholstering
"Thank you for your business!"
Charlotte K.
Mar 2019
Our service at Paul's was great! The people, especially Paula, were super friendly, helpful, and accommodating. The furniture turned our really well, like new. It was completed long before the date we were originally given.
Response from Paul's Upholstering
"Thank you for your business!"
Angela T.
Jan 2019
Exceeded My Expectations, sofa looks wonderful
Response from Paul's Upholstering
"Thank you for your business!"
Ed K.
Dec 2018
Excellent! The 5 cushions were re-upholstered in just a couple days after being dropped off at the Alsip location. We opted for the firmer foam and really enjoy sitting on our sofa again.
Response from Paul's Upholstering
"Thank you for your business we value you as a customer."
Carol M.
Oct 2018
I sent out 3 RFPs via Angie's List e-mail early one Sunday morning. Paula called me within an hour of my posting. I sent her photos of the work I wanted done and she sent me a proposal the next day. I waited a few days for other proposals to return but Paul/Paula's was the best--not only least expensive but also most complete. (Paul is the company name, Paula was my contact.) The proposal included new cushions (sorely needed--pun intended), stuffing and stainguard. I ordered my fabric from Joann's Fabric (40% off) and saved another $600 above the discounts Paula gave me. (I also saved $1500+ by using Joann's estimate of yardage online--other upholsterer's asked for twice as much fabric as I sent to Paul's--and they sent me fabric back!) Paula told me it would take 6 weeks for the 3 loveseats and wing chair--it took 2 weeks. I was thrilled with results and ---I had over 3 yards of fabric returned, so I sent it back to Paul's with the four additional chairs and had them reupholstered as well. I had bought this furniture 30 years ago and loved it the entire time. The upholstery had gone threadbare and the cushions were shot. Paul's essentially rebuilt the loveseats and replaced the cushions, giving me entirely new furniture of a design that I couldn't replace. I would absolutely recommend them to anybody and would use them again--if I'm still around in 30 years. I expect Paul's will be. I figure, including the 50% savings on fabric (because I only had to buy half as much), the project with Paul's cost me 30-50% less than the next nearest estimate. I couldn't be happier. Ok, one criticism. They could have use the little spiral upholstery pins to pin on the armrest covers that they included, to make them look neater. So I bought some at Joann's and did it myself. $6
Bill W.
Mar 2018
Very well. I would hire them again. Lots of choices of material at there location.
Paul M.
Nov 2017
great service
Pamela M.
Nov 2017
Excellent job, free pickup and delivery, pleasant people. I would definitely hire again.
Linda N.
Oct 2017
They did a fantastic job! They transformed my old, broken-down couch into a a modern one, replacing the springs, taking off the dowdy skir,t eliminating the tufting, , and restaining the legs. In addition, they returned my new couch to me much earlier than they had originally promised, which was a bonus!
Response from Paul's Upholstering
"Thank You for your business we will be happy to help you in the future on any reupholstering projects !"
Kurt S.
Oct 2017
They were good. We had a snafu but they did make it better. The price seemed high but they said it was pretty labor intensive.
Carla S.
Jun 2017
They were excellent.
Response from Paul's Upholstering
"We appreciate your business, please contact us For any other upholstery projects in the future.Thank you,Diana"
Kurt S.
May 2017
Picked up and delivery was included in the price. We had to stop by their facility to pick out the firmness of foam and it was a good idea that we did - medium was just right and i would have otherwise chosen firm. Ron was good to work with and i have already recommended this shop to others.
Response from Paul's Upholstering
"Thank you for using Paul's upholstering please contact us for any new upholstering projects.Thank you,Paula"
Claire M.
May 2017
It's beautiful! They did a really good job.
Alice H.
Apr 2017
I bring my furniture in and they give it back to me looking brand new! The staff is friendly all the way down to the delivery guy. They are simply fantastic! They know exactly what they are doing and are masters of their craft. I am a perfectionist and they never let me down with their service. I would highly recommend!
Shahab K.
Mar 2017
Very Professional and high quality workmanship
Barbara M.
Mar 2017
They did a beautiful job! They are extremely nice, professional, knowledgeable, and were very accommodating. The chair was about 60 years old and it is absolutely gorgeous! It is perfect!
Response from Paul's Upholstering
"Dear [Member Name Removed], Thank you for your wonderful review of our work. We always try bring each piece back to life, per the customers ideas and requests, and love working on older pieces, to make them look brand new. We strive to accommodate our customers as much as possible, and offer as much as we can. We do hope that you pass the word along, and come back to see us for any other upholstering needs! Have a wonderful day! Paul'[Member Information Removed] Upholstering"
LINDA K.
Feb 2017
They did a good job and I am satisfied.
Response from Paul's Upholstering
"Thank you for your review of our work, we strive hard to satisfy our customers needs, and are happy your enjoy your furniture'[Member Information Removed] new look. Have a wonderful day! Paul'[Member Information Removed] Upholstering"
J B.
Jan 2017
They picked up as scheduled kept me abreast of the project and finished ahead of schedule. The work was very good. I asked for some modifications to the sofa and it looks better now than when it was brand new.. All the springs were replaced /fixed and what was a 15+ year old set is brand new . I would definitely do it again and I highly recommended them.
Response from Paul's Upholstering
"Dear [Member Name Removed], Thank you for your review on our work and of our communication with you on your wonderful pieces. It was a pleasure doing business with you, and we are happy to hear that you love your furniture. It is always great to see older pieces come out looking so new and different! Have a wonderful day! Paul's Upholstering"
Cathy F.
Jan 2017
very very badly
Response from Paul's Upholstering
"Mrs.[Member Name Removed] came into our store on 7/6/16 to place a order for new medium foam for her cushions as well as having new casings made for the cover of the foam. She refused to give us the old fabric cushion as a sample to use when we cut the new foam. It is necessary and best that a customer give us at least one cushion to do the correct size, shape and cut for not only the foam on the inside, but the correct dimensions for the cushion casings. Also, Mrs [Member Name Removed] was not happy with the medium foam, and stated she wanted a "floppsey, moppsey" cushion. We understood her dissatisfaction at the time and took $129.25 off the bill, and changed the medium foam to soft foam. She still was not satisfied with the cushions so we took another $100.00 off the bill. The pick up date was 8/13/16 not 1/2/17 as she stated in her complaint. Mrs.[Member Name Removed] paid a total of $400.00 for the job,not $600.00. We firmly believe that Mrs. [Member Name Removed] would not have been satisfied with anything that we [Member Information Removed] her even though we tried our hardest to do so."
Jean O.
Dec 2016
The chair looks wonderful. Paula was very helpful when choosing the beautiful white, herringbone fabric. I am so happy I trusted her professional opinion. It is good to know older quality items will enjoy an extended life time with quality upholstering.
Mark N.
Nov 2016
They had the work done just in time for Thanksgiving!!! Fabric and workmanship is top notch. Family and friends were very impressed. Not able to tell it's 25 year old furniture. Very pleased with quality. Delivery crew was excellent. Paula is very good to work with. She was very patient and helped us find the perfect fabric.
Margaret H.
Nov 2016
Hopefully they will be here by Christmas.
Cindy G.
Nov 2016
Pauls did amazing job! Very professional, wonderful suggestions, very easy to work with. Before and after pictures!
Lynette M.
Oct 2016
Very well, so pleased just as I said above.
Licensing
Bonded
Insured
State Contractor License Requirements
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FAQ
Paul's Upholstering is currently rated 4.7 overall out of 5.
Monday: 9:30 AM - 5:00 PM
Tuesday: 9:30 AM - 5:00 PM
Wednesday: 9:30 AM - 5:00 PM
Thursday: 9:30 AM - 5:00 PM
Friday: 9:30 AM - 5:00 PM
Saturday: 9:30 AM - 2:00 PM
Sunday: Closed
Paul's Upholstering accepts the following forms of payment: Financing Available, Check, Visa, Discover, MasterCard
Yes, Paul's Upholstering offers free project estimates.
No, Paul's Upholstering does not offer eco-friendly accreditations.
No, Paul's Upholstering does not offer a senior discount.
No, Paul's Upholstering does not offer emergency services.
No, Paul's Upholstering does not offer warranties.
Paul's Upholstering offers the following services: Upholstering – Sofas, Dining Chair Seats, Boat Seats, Chair Pads, Sectionals, Window Seat Cushions, Headboards, Cornice Boards, Draperies, Blinds, Booths, Recliners, Chairs, Ottomans, Benches, Examination Tables, Exercise Equipment, Furniture Repair& Bar Stools.
Upholstery Cleaning. Slipcovers. Auto Interiors.