The provider claimed he was doing the procedure correctly by sanding, just one spot and putting stain over the area. He refused to completely sand, the whole table, and just claimed by putting a second coat of stain, it would look fine. He did not have any tools or sandpaper with him and asked us for some sandpaper . I inquired about sanding the whole table and he kept insisting that it was fine that he only sanded the spots that had crazy glue drop on it. I said he needed to sand the whole table and he just sat there and argued with me. He argued with me so much. I told him to go and leave the project. We called him after a few days and we requested our money back that he did not complete the job. He said he could do it the way I wanted it done by sanding the whole table. We gave him another chance to correct his work. He came out and worked on the table for two hours. He sanded 1/2 of the table and spots on the other half of the table, he did not sand the two inserts that also belong to the table. Then he proceeded to stain all pieces whether they were sanded or they were not sanded. He put stain over the old stain and said that that was fine, he had used a little steel wool to rough it up. and then he stained the half of the apron because he couldn’t see the top of the whole apron. He sloppily corrected a nick in the table and said it was fine. Everything he touched on the table made the table worse, I told him to stop working on it and leave and I wanted my money back. He refuses to give my money back. He does not know what he’s doing. He lied about his ability. He’s an old man that is not all with it in the brain. He thinks he wants to come back and try to fix it some more. I am not letting him touch my table. On further inspection he has sanded out the routed edge of the table. He has put the stain on and never wiped it off and he just did everything wrong and he thinks he’s doing it correctly. He should not be doing any work for any one.

Terrible Experience — Do Not Hire We hired Phil (Ferrari Furniture Doctor) through Angi to restore our 30+ year-old dining table. He claimed it was high-quality wood and quoted a steep price, promising it would look brand new. After taking a leaf to match the stain, he missed appointments, arrived late, and then discovered the table was actually veneer over composite—after sanding through it and damaging the surface. To cover the bare spot, he spray-painted it and used mismatched stain. His sloppy technique left primer on nearby furniture and walls, which I had to clean up. The final finish was uneven and blotchy, and he only offered $100 off for ruining the table. I paid just to be done with him. Avoid this contractor.

One of our sofa sets middle part back support was broken and fell back. I called Ferrari Furniture Doctor, talked to Phil Ferrari, explained the issue, and scheduled an onsite visit to look into the issue. He came on time, looked up the issue, and gave a reasonable quote for repair. We accepted the quote and scheduled the repair. He came on the scheduled date with all the materials and tools. He repaired the sofa in a couple of hours and did it very professionally. He is very knowledgeable, friendly, and nice to the customer. I recommended him for any sofa repair.

He was very prompt, he was thorough , he did a good job and he was pleasant .

He was very prompt when I called for the service, and he came out probably the same day, and he was very knowledgeable about what he was telling us. He was very nice, pleasant, and prompt. He took the cushions with him because he had to put new foam in them and got them back very quickly.

Phil did a beautiful job in a very reasonable amount of time.