TP Technologies IT and Repair Services
About us
TPteQ Inc. serves Greater Chicago with quality computer and networking services. As a locally owned and operated business, we put the customer's needs first. From in-house virus repair to full-service networking and cabling, we are big enough to handle the task, yet small enough to work with your specific needs and wants. We offer unbeatable fixed prices for homes, and we charge by the job, not by the hour. Services offered include, but are not limited to: Fix slow PCs Remove viruses and spyware Backup data Repair and upgrade desktops and laptops Install your choice of OS Install and repair wired and wireless networks Install software (freeware where possible) Perform data recovery services Install and repair Security Camera Systems Install and repair intercom systems In addition to residential services, we also provide competitive rates for our commercial customers. Starting a new business? Our setup services include Ethernet cabling, installation of wall jacks and keystones and installation and configuration of network and computers. We also provide server, domain, security and disaster recovery and backup solutions. Don't see what you need? We can probably do it. Call TPteQ today to learn more about our services!
Business highlights
Services we offer
Acer, Apple Macintosh, Data Recovery, Dell, HP, Hewlett Packard, IBM, Joli OS, Lenovo, Linux, Mac OS X, Network Installation & Setup, PC & Mac repair, PS3, Playstation, Playstation PS3, Software & Operating System Installation, Sony, Sony Xbox repair, Toshiba, Virus Removal, Windows, Xbox
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 93% | ||
| 6% | ||
| 0% | ||
| 1% | ||
| 0% |
"There really was no way for us to know that this drive, which wasn't connected when we received it, and was hidden so it could barely be seen, and had a defective, noisy HD fan, was supposed to be operational. We took care of it quickly and professionally after it was pointed out to us, under warranty, and the total price for the work was very fair in our opinion. I'm really not sure what we would have to do to achieve all "A"'s in this case. I can see a "B" for maybe one category, but three? Seems a little harsh. We travaled a great distance to pick up and deliver, performed three jobs (hardware repair, software repair/virus cleanup, and tuneup) for the price of one job. It's hard to imagine getting better service or pricing from any other reputable shop. It was a huge amount of work. We also determined that his 1TB SSD drive has warning markers, informed him of it, and gave him software for free so that he could monitor it for himself. We really go out of our way to provide top-notch service, and I am proud of the work we did for this customer."
"Thank you very much. Reviews like this mean the world to us."
"We are delighted to have been given the opportunity. Thank you very much indeed."
TP Technologies is not the cheapest game in town but they are well worth the cost. I certainly got my money's worth on this visit!!
In addition, the turn-around-time couldn't have been better.
In my first review, I mentioned that Tom had been uniquely professional when I asked him if he could build a computer for my children to use. Although he had a great option, he actually steered me in another direction that would save me money and still give me a great product even though it meant that he would pass up my business.
First, this honesty solidified my impression of Tom and his company, secondly it made me look for other ways to give Tom my business.
Rather than buy a new computer for my kids to share, I looked into having two surplus former work laptops "re-purposed" to be used by my kids as introductory learning computers.
I called Tom, and he said it would be no problem. He said he would even be able to safely removed the network security software installed by the old IT people at work that even the new IT folks said couldn't be removed! I dropped off the laptops and within 48 hours I had a call that both laptops were complete! Both laptops were cleaned of all data and applications and then checked to ensure comparability with Windows 8. One laptop needed a significant memory upgrade.
I was VERY impressed with the speed and efficiency of Tom's work. My kids are THRILLED to have their new computers. Especially, since they don't have to share! (Maybe they're just a bit spoiled).
"Thank you very much for the kind review. Every review is greatly appreciated."
The entire repair, from drop-off to assessment to explanation to completion was about 27 hours! And we dropped the laptop off on the same day that we called Tony to let him know of the problem. We will always rely on TP Technologies - there is no one better.
"Aw shucks. :-)"
I dropped my computer off at his location and Tom had identified a software issue, repaired it and had it ready to go in 2 days. As I felt that my Windows XP was due for an upgrade I asked him to recommend a potential Operating System Upgrade. Tom said that it was unnecessary, but would provide better performance out of my machine to upgrade the OS. He offered several options, and I went with the Windows 8.1 which was the most up to date.
I am thrilled with the work done, and the service provided. Tom is very professional and honest. He builds computers as well. Upon leaving with my repaired machine, I asked him about the potential of building a CHEAP starter computer for my 4 and 6 year olds to learn upon. He was honest in his assessment of my needs and actually steered me in another direction for an inexpensive and feasible solution. That is the ultimate in customer service.
Before you give up on your computer, give Tom a chance to bring it back to life. You'll be glad you did.
"Thank you sir. Just to clarify, my name is Tony, not Tom. LOL"
So, flash foward a year and someone suggests I just get a "local computer guy" to look at it. I just moved to Wheaton so I checked online and found TP Technologies, called them and dropped the computer off. TP specialist Mike was absolutely amazing! Turns out my keeping it on all the time had melted the solder under the start button and all that needed replacing was the keyboard, which they did in a few days. Oh, and Mike said there was no black liquid to be found and furthermore, the moisture sensors didn't show any moisture had gotten into the casing. Would I trust Apple after that? Not a chance. Thank goodness I found TP Technologies -- I feel like these guys are honest and trustworthy.
I can wholeheartedly and unreservedly recommend these guys for your computer repairs. They were friendly, knowledgeable and reasonable. Thanks Tony & Mike! You guys are A+++++++++++++++++++++++++
"Appreciate the awesome review. It means a lot to us. :-)"
I should mention that on two previous occasions (over the lpast three years) I had this problem addressed by the big bix store where I purchased the computer. Improvement was marginal at best and a third visit their comment was "you may want to consider purchasing a new computer". TP recently serviced a friends computer and they recommeded that I contact TP. Best advice I've received in years.
Would highly recommend TP, especiallly if disatisfied with previous service providers, and plan on using them to help us iwth the intergration of our in home devices.
"We really appreciate the review. We specialize in re-flowing GPU's (Graphics Processing Units) on computer motherboards, and we are delighted when we can repair computers that otherwise might go on the trash heap. Thank you very much."
"It was an enjoyable visit. There were a few challenges setting it all up, but we were able to resolve them quickly and satisfactorily. As I said, please don't hesitate to call with any questions about your new setup. And thank your for the review."
I would definitely use this service again!
"We build our business reputation by focusing on making both our customers and employees happy. Loyalty and satisfaction is our goal. We are grateful that we could serve you to your satisfaction."
Highly Recommend!
Kathy Wolff
President
All Things Woof
Roselle,IL
"We were delighted to be able to help, and after looking around YOUR store, I have now become a customer of yours. :-) Thank you for the kind review."
Although I didn't think my laptop was repairable, they looked into it further and were able to fix it for an additional cost. Maybe I could have paid a bit less if this was the first plan of attack but I'm not complaining. For the amount I paid, I not only have my long lost pictures back but another working laptop. Great deal!
"What a pleasant surprise! Thank you so much for the unexpected and very kind review. We're delighted that we were able to help. :-)"
"It's nice to be appreciated. Thank you very much."
"I'm glad we were also able to fix the follow-up problem free of charge. Thank you for the excellent review. Tony"
I found TP Technologies online and contacted them about my problem. They immediately said they could fix the system. their skilled technicians diagnosed the problem and they did fix it. Turns out the problem was with the cooling system.
It took about 2-3 weeks for the process to complete but I have the system back, it works fine and i've had no problems.
If any problems occur again, I will definitely be using their services again.
"Grateful for the kind review, but a "B" for punctuality is a little harsh considering that this is an advanced repair that requires a skill level rarely found at any computer technology shop. Successful GPU reflows require very expensive equipment, a high level of technical proficiency and experience, and extreme care so as not to melt vital logic board components. Even so, thank you for the A's. :-) Tony"
"Thank you very much for the excellent review. We just wish to clarify that $60 of the $180 was for the replacement hardware. Thank you. :-)"
"We always appreciate excellent reviews like this. Thank you very much indeed."
"The service was completed in October of 2012. It is exhilarating to get a great review from someone who remembers you 9 months later. Thank you very much!"
"Just to clarify, $75 of the $175 was for a replacement hard drive. We gave the customer $20 off labor as a senior discount, and we didn't charge for pickup, delivery and installation. This is not a criticism of the review, for which we are mightily grateful, but simply a clarification of the pricing. Thank you. Tony"
"Thank you very much. We are always grateful when a customer likes us enough to spend their valuable time writing a review. It means a lot to us."
Licensing
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FAQ
Contact Information
418 W Lake Park Dr, Addison, IL 60101
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