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O’Brien Garage Doors - Chicago
Garage Door Installation and Replacement, Garage Door Repair, Garage Door Opener Installation and Replacement,
About us
We are family-owned and operated; our technicians are certified and trained to take care of all your garage door needs; and we service all brands and models of residential garage doors and openers.
Business highlights
Emergency services offered
Services we offer
Garage Door Services
Amenities
Emergency Services
Yes
Free Estimates
Yes
Reviews
4.448 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 71% | ||
| 13% | ||
| 6% | ||
| 4% | ||
| 6% |
Showing 1-25 of 48 reviews
Roli P.
Mar 2017
It was kind of an emergency because we couldn't open the garage doors and get the cars out. They gave me a window of time for the guy to come out. He ended up coming significantly later than that. They did provide an update to tell me when he would get there. It was appreciated when he did get here. I know he was busy. He did say they only had 7-8 people in the Chicago-land area which is a large area to cover, so I understand why. They did say he would be here by 4 and he didn't get here until 7pm which was very late. I don't really blame him for being late.
He did a good job. He checked everything out and he fixed the problem. He thought it was the cords, but it ended up being the spring. He was very professional. He was very detailed. They are reliable. Their technicians that have come have been good.
He did a good job. He checked everything out and he fixed the problem. He thought it was the cords, but it ended up being the spring. He was very professional. He was very detailed. They are reliable. Their technicians that have come have been good.
Debra P.
Jan 2016
unknown
Russ K.
Sep 2015
unknown
Pat S.
Jun 2015
unknown
Sue H.
Jun 2015
unknown
Response from O’Brien Garage Doors - Chicago
"We appreciate your comments."
Lisa E.
Jun 2015
They were good, He came here about three times and he got the job done for me.
Frank L.
May 2015
unknown
Response from O’Brien Garage Doors - Chicago
"We appreciate your feedback. Let us know if we can be of service in the future."
David K.
May 2015
unknown
Response from O’Brien Garage Doors - Chicago
"I would be happy to check further into this matter for you, however I can not find your invoice in our records with the information you provided. Please give us accurate invoice information so that we can resolve this issue for you."
Patricia P.
Apr 2015
Service was excellent! He showed up and did the work. The garage has been working well ever since. I will definitely use them again!
Kathy S.
Apr 2015
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Ronald A.
Apr 2015
It was an emergency call so I could get my garage door closed at night. The emergency call added $100 to the total.
Patricia A.
Mar 2015
unknown
Response from O’Brien Garage Doors - Chicago
"Thank you for your comments."
Cheryle S.
Mar 2015
unknown
Scott C.
Mar 2015
unknown
Brendan M.
Feb 2015
unknown
Marek B.
Feb 2015
unknown
Deborah K.
Feb 2015
unknown
Dale R.
Feb 2015
unknown
Response from O’Brien Garage Doors - Chicago
"Thank you for your comments. We hope to be a valuable resource to you for any garage door services you may need in the future."
Jonathan K.
Feb 2015
unknown
Response from O’Brien Garage Doors - Chicago
"We are unhappy to hear that you were not satisfied with our service. Our technicians are trained to assess the entire condition of the garage door set up; they are to explain any issues they find so that you are aware of them. Your springs and rollers are in terrible condition; if we hadn't explained this to you while onsite and something were to happen after we left you would be extremely upset that you weren't made aware of potential problems. It is your prerogative to decline the recommended services, however we will always make our customer's aware of any dangerous situations. Safety is our number one priority."
Scott F.
Jan 2015
unknown
Diana B.
Jan 2015
unknown
Response from O’Brien Garage Doors - Chicago
"We appreciate your business, and hope to be a valuable resource to you for all of your garage door needs."
Mike Z.
Jan 2015
They did a good job for me.
Jim D.
Jan 2015
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Response from O’Brien Garage Doors - Chicago
"We appreciate your business."
Michael D.
Jan 2015
unknown
Response from O’Brien Garage Doors - Chicago
"We appreciate your business."
Mary T.
Dec 2014
unknown
Response from O’Brien Garage Doors - Chicago
"Customer satisfaction is our number one priority. We offer a warranty on all services performed. I would be happy to check on available warranty services for you, but I would need accurate information. Your address is not in our records, and we did not have any service calls on New Year's Day in 2013."
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
O’Brien Garage Doors - Chicago is currently rated 4.4 overall out of 5.
Yes, O’Brien Garage Doors - Chicago offers free project estimates.
No, O’Brien Garage Doors - Chicago does not offer eco-friendly accreditations.
No, O’Brien Garage Doors - Chicago does not offer a senior discount.
Yes, O’Brien Garage Doors - Chicago offers emergency services.
No, O’Brien Garage Doors - Chicago does not offer warranties.