
Creative Mirror & Shower
About us
Chicagoland's leading glass and mirror company, with award-winning showrooms in Addison and Chicago. Family owned and operated, we have built our reputation on delivering superior quality, expert craftsmanship, and outstanding values.
Business highlights
Services we offer
Shower doors and enclosures, bathtubs, custom mirrors, etched glass, frosted glass, glass & mirrored closet doors, glass backsplashes, glass railings, glass table tops & shelves, glass walls with hinged doors, home gym mirrors, painted glass, residential and commercial., shower bases, sliding glass doors & dividers, wine cellars
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
68% | ||
17% | ||
6% | ||
6% | ||
2% |
they do their etching and explained the process to us. Victoria explained all of our options and after changing our minds several times and several emails and calls later, we decided to go with the custom shower base, soap dish insert, the bench seat, and a no header shower with palm etching privacy band. When our contractors were ready for them to come out for the measuring, they were prompt and again very informative and explained all of our options and helped us through the process of designing our
own shower. The installers are very professional and explained in detail how to clean and maintain the shower. If anything goes wrong, just call them and they will come out fix it. Oh yes - I needed it installed in 2 weeks for a birthday party and we were having overnight guests so we really needed the shower done. I called Victoria and she made it happen! It was great. The installers usually
are done for the day at 3:00, but they came and installed the shower after 3:00.
We also love the custom shower base! – It cost a bit more, but well worth it! We don’t have to worry about slipping, and the feel is
just like stepping into a spa!
Thanks Creative Mirrors and Shower - very professional team!
Communication with the company was terrible.
This job took them 4 months to complete, an unacceptable amount of time.
The person who came out to install did a very quick measure, and then I was asked via email to place a deposit, which I did.
Then I never heard from this company, not once did they call or email me, I had to call them each time.
An install date was set, the installers came out, and the doors were the wrong size. And I don't mean off by a quarter inch, but way off by a few inches.
The doors were sent back, then several weeks of calling them once a week, only to be told to call back in another week.
Again, they never called me or emailed me.
Finally I was given an install date, and the person who arranges installed said this was my fault for not letting them know I would install carpet ,but that they would absorb the cost of redoing the doors.
Now when the original guy came to measure, there was no carpet, no doors, no light fixtures, obviously it was under extensive renovation. I was never asked what I would be putting down over the bare concrete floors. Also the installers cut channels in the carpet and installed the bottom tracks into the concrete floor anyway. and the doors were inches off, trust me I didn't install a 2 inch thick carpet.
I would advise anyone looking for glass and mirror work contact Chicago Glass and Mirror, at 773.789.5050, they do excellent work and communicate well.
The part of our job that is unusual is that we were about to move out of our house when the one panel of or shower simply exploded. Luckily, no one was in the room at the time and no one was injured. It was a huge mess to clean up and we needed the glass repaired right away because we were closing on the house in less than 2 weeks. Creative was able to accommodate our time line and had the custom glass made and installed 2 days before our closing. When the glass originally broke we were very concerned that our home sale would be impacted, but luckily, things were repaired quickly and the sale went through.
The installers were nice and got the glass installed quickly. They came just when they said they would and the finished glass looks great (as good as new).
Price was good, quality is good. There was some other activity going on in the bathroom when the installers originally arrived on the morning of the install, and they were happy to come back later in the day without complaint.
We also had them price some glass for another set of doors, but ended up going with another contractor that had a lower price.
Licensing
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