AMPEST EXTERMINATING & WILDLIFE CONTROL

FABULOUS!!! Joe really knows what he is doing. He is upbeat and communicative. He is punctual and creative in thinking. He did not want me to pay for traps when he felt that they were unnecessary so he covered a hole going into my attic to see if the varmints would tear through it again (or if they had already abandoned this nest). When they did tear thought the marker, he applied the $140 inspection fee to the trapping fee and dealt with it that way. Brilliant.

John was extremely helpful in his consultation of egress points that needed to be closed or protected before assuring the squirrels were out of the attic. Once all egress points were closed except for the holes created by the squirrels, John set traps on roof. Two squirrels were captured. Holes were covered. Success!

Excellent! Our issue was completely resolved...and quickly!!!

We'd hired another company and they failed to do anything, then disappeared. We called in Ampest and John and Jim took care of everything. These are true professionals who care about getting the job done right. They pulled two baby raccoons out of an interior wall they had fallen into. After they were done they cleaned up and made sure everything was right. I would hire these guys again in a second. I wish I'd hired them in the first place. They are the best there is.

It went great! The company is very responsive. Jane was helpful and great to talk to while setting up the appointments and organizing schedules to get the work done. Jim, the technician, explained everything very clearly to me and gave options for the solution. He was efficient and professional. Jim even came out a day early to remove a dead animal which I appreciate immensely. I have used two other pest services over the years and Ampest did the best job.

Good, so far.

couldn't catch the critter, although the tech performed exactly as he explained he would. the bees were eradicated. pretty expensive

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No Problem

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i kept telling them that I could hear loud sounds of moving and crunching in the attic during nights. But as I said no raccoons were trapped.

They  arrived promptly every day to check the traps and replace them if required. They were very polite and helpful. But my problems have not abated. I feel that that one week is not sufficient in our case. I wish  their service was guaranteed rather than restricted for a certain number of days with additional monies to be paid for extra days. 

I don't  know what to do. In the meanwhile my attic is continuing to get destroyed by the critters.  I am very frustrated. I really liked the personnel and wish I  could have rated them higher. I just wish the service was guaranteed. 

First, let me state that I am an animal lover until they invade my space. When I heard strange noises above my bedroom at 1AM, I went outside and looked on the roof and saw a very large raccoon on the second story roof. I live in a split level home. It was on the roof of the second level. I immediately went back in house. I kept hearing the noises, and did not sleep all night. I checked Angies list and found AmPest. I called and Rob came out and confirmed that a raccoon had definitely gained access to my house. He showed me where the raccoon had climbed up the drain pipe. Its paw prints were on my siding. I was a nervous wreck. He was wonderful at calming me down and assuring me that they would trap it. He set the trap on the ground by the drain pipe and the next morning the raccoon was in the trap. I called and talked to Jane and told her it was there, but I was not going to be home. She told me that I did not have to be home and Rob would be by to pick up the animal. Rob put screening over the hole and monitored it for several days to make sure no more raccoons were in there. Then they arranged to have Jim come out and give me estimate on repairing damage. I gave them the okay. Then came the rain. Jane kept in touch with me until they could finally complete the repair. I never realized how much damage these animals can do. Thank goodness it did not occupy my attic for very long. I cannot heap enough praise on Rob, Jane & Jim. Great people, great personalities.

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They did an excellent job. They did everything in a timely manner.

Ron from Ampest was our exterminator.  He arrived on time and performed a whole house inspection and inspected the attic for any rodents.  He determined that they had created a small hole in the eaves of the roof and set traps both on the roof as well as on the ground by the tree.  Over the next 5 days we caught about 6 squirrels (the mother and some of her babies)and even one chipmunk.  He arrived every morning to check the traps, replace them with new ones and take the squirrels to a forest preserve to release them unharmed..  After the service was ended, we cut down the tree by the house to prevent any squirrels or other wildlife from climbing on the roof. About a week later we heard some other noises in the attic and actually saw one squirrel on the roof so we called them out again.  He looked again in the attic to ensure they did not get in but were confined to the eaves.  He set more traps but was unable to catch any more squirrels.  We think they eventually jumped off the roof and we have never heard anything back in the next two weeks.  We are very pleased with their service, attention to detail and professionalism.  They answerde all of our questions and did not hesitate to return after the contract was over to set more traps and monitor.

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Everything went great - couldn't be happier.

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I tried contacting half a dozen companies to get a quote on squirrel trapping, but it was like pulling teeth with all of them except AMPEST.  The others would never answer the phone or return calls when I would leave a message.  With AMPEST, they answered the phone every time I called.  I paid $400 for their squirrel trapping package, which included six days of setting and removing traps.  I saw that other companies advertised a price per squirrel caught, but AMPEST was a flat fee regardless of how many were caught (in my case, it was 2 squirrels).  I also paid $300 to have the hole repaired.

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My experience with Ampest was one of the best customer service experiences I have every had.  From the moment I called to schedule an appointment to the moment I paid the bill, my situation was treated with utmost respect and quality attention.  
First, my situation with bats is a situation that isn't well understood or dealt with by that many companies.  Therefore, I was pleasantly surprised when I scheduled the appointment, that it was clear that Jane (the scheduler) was incredibly knowledgeable about bats in addition to general pests.
Next, there was a 2 hour window for when Dan would arrive and he arrived at the START of that timeframe instead of the end.  Dan asked questions about the bugs we were seeing and then went about his work on the inside and outside of our house.  
Next, we moved on to the area of greatest concern for me...bats in our attic!  Dan's inspection wasn't just "yeah, you have had bat(s) in here at some point", but rather it was very thorough.  He took his time walking and looking closely at the entire attic space while educating me regarding bats, what to look for and what is or is not a concern.  After inspecting the outside of the house, Dan then continued to explain and write down his suggestions for me.
Overall, I have nothing but positive things to say about Ampest's employees and will use their services on a regular basis moving forward.