Accurate Concrete Raising Inc

3/27/2024 I met with Tony who stated that cement would be used to raise the patio and gave me an estimate. I OK'd project and called later with more questions and added the front sidewalk to project. 4/1 Work was done. The product used under the patio was orange, I saw it in the mixer bin and saw the workers pump it under the patio. When the work was being done, I asked both workers if that was cement and they both said yes and also said that the product would dry in about 2 hours. I called Tony later and asked him to mail a paper receipt to me and he agreed although he preferred to e-mail one. After that day, I kept thinking about the color of the product so I found a spot where it had oozed out under the patio and took a sample. It was soft so I put some in a bucket and poured water on it, it completely dissolved into orange water. I checked the front sidewalk area and found a beige product in the dirt next to the sidewalk. That too crumbled when I touched it. All of the drill holes had a layer of gray which looked more like cement but has since deteriorated leaving sandy colored depressions. 4/8 No paper receipt was received so I called Tony who said that a paper copy had been sent. I agreed to accept an e-mail copy in the interim which he sent. The receipt did not specify that cement was used, not mud or clay so I asked him to add that to the receipt and resend. 4/18 To date I have never received a paper copy nor received an e-mail copy including cement as the product used. The caulking between the patio slabs has sunk significantly in areas collecting water and dirt. Areas between the sidewalk slabs have a rough gritty product that is not level and has deteriorated. Tony and his workers, deserve one star for their performance of selling and confirming that cement was used. They are all complicit in this bait and switch fraud.

I needed my sidewalk raised so that I could sell my home. I called Tony. He gave me an excellent price and could do the job the next day at 1:00PM. He showed up right on time. He and his crew of 2 got right to work and did an excellent job bringing my stoop to within code. They were clean, polite, worked like it was choreographed. They cleaned up and you would never know they had even been here. Accurate gets my highest praise!

Thanks Tony!

unknown

Although the work was done as tony explained it would be, there was a large gap from the sidewalk to the garage that I didn't realize would be there. When I had called to question it, they told me that filling the gap wasn't part of the repairs. So I had to google how to and fill the gap myself :-(

See above.