Reviews
2.04 Reviews
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Showing 1-4 of 4 reviews
Peter V.
Sep 2014
Internet Service
Although I contract for their "Power Pro" service to deliver 15GB per month, I find their download speeds to be extremely bad, fluctuating
Peter V.
Sep 2014
Internet Service
We live rurally. This is the only source of internet. No other choices.
Donna M.
Jun 2014
Internet Service
We have had slow internet since we tried to upgrade to faster internet. Every time we call they go through the same procedure and in the end can not diagnose the problem. We are very unhappy with the service and the cost, but we live in a rural area and have to use satellite. I wouldn't recommend hughes unless you have no alternative.
Marjorie S.
Aug 2013
Internet Service
We were looking for fast internet so that we could stream movies using our internet. Hughes Net is not a local provider, so I don't know their address, but we used their website to order. What a HUGE disappointment! It took 3 1/2 days before it was up and running..I know this is more of a installer issue, but it just added to the whole thing. The internet was painfully slow! I checked our speed and we were only getting 2.14 mbs...this is not fast enough to stream anything! This company advertises it's self as the fastest internet. I had asked the sales rep if there was a data cap. He said "everyone has a data cap" and it's not usually a problem. BIG PROBLEM! We used 1/2 of our allowable data for that month in the first 2 days. And that is without streaming movies. I cancelled our service and told the rep that the installer was coming out the next day and I would have him remove the dish and other equipment then. The rep said that would be ok. This morning the tech arrived and I told him that we cancelled the service and he could remove the equipment. He said he have to charge us for the removal. What!!?? I call Hughes Net and they said that the uninstall was between the installing company and me. Funny, that wasn't the case when I had the equipment installed. I also found out that it was up to us to send the equipment back to the company, but that they would send us a box and label. Wow..that is a lot of effort on their part. So. We get to take the equipment off of our roof, patch the holes in the roof, box up the equipment and send it back to them.
lesson learned: DON'T USE HUGHES NET!!!
lesson learned: DON'T USE HUGHES NET!!!
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FAQ
Hughes Net Internet Provider is currently rated 2.0 overall out of 5.
No, Hughes Net Internet Provider does not offer free project estimates.
No, Hughes Net Internet Provider does not offer eco-friendly accreditations.
No, Hughes Net Internet Provider does not offer a senior discount.
No, Hughes Net Internet Provider does not offer emergency services.
No, Hughes Net Internet Provider does not offer warranties.