Mr Steam LLC
About us
Professional Certified Firm providing full-service carpet cleaning and flood restoration. Serving The Magic Valley, Wood River and Burley since 1976. Our mission:to provide the most outstanding service experience ever - guaranteed. We charge per square foot with package pricing available and there is no travel charge for clients within our service area. We are a locally owned, family operated business with some employees outside the family as well. We do background checks on all employees. There is no business license required in the state of Idaho but we do carry workers comp. you may drop off your rugs or blinds @ 720 N Main Ste A, Bellevue or @ 127 Filer Ave Suite 300, Twin Falls - for your convenience we sell rug pad, specialty spotters such as Vets Trust and Spot Out, we also carry Scotchguard, carpet groomers, pro-glides these items located at the twin falls store.
Business highlights
Services we offer
Allergy Relief, Drapery Refreshing, Emergency Flood Removal and Restoration, Fabric & Fiber Protection, Furnace & Air Duct Cleaning, Hardwood Cleaning, Mattress Cleaning, Natural Stone Cleaning & Sealing, Odor & Urine Damage Treatment, Oriental & Specialty Area Rug Cleaning, Premium Carpet Cleaning, Spot & Stain Removal, Tile & Grout Cleaning & Sealing, Ultrasonic Blind Cleaning, Upholstery Cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 96% | ||
| 4% | ||
| 0% | ||
| 0% | ||
| 0% |
"Thank you for your kind review. We are so pleased to know that you are completely satisfied with our service. Reviews such as yours, helps our technicians to know they are appreciated for the service they provide, and keeps them motivated to enjoy what they do. Til next time. Thank you again. Kelly Ritchie"
"Thank you [Member Name Removed], We truly appreciate you trusting us with your cleaning needs and look forward to the next time we see you. Kelly Ritchie"
"[Member name removed], Thank you for your review. We are so pleased that your service experience was pleasing to you. We are greatly appreciative to have the opportunity to serve you."
"[Member name removed], Thank you for your review. It is a great big deal when our husbands are impressed. We are so happy that we were able to achieve this with our service. Thank you again for allowing us to clean for you."
"{members name removed}, Thank you for your review. We so enjoy the relationship our company has with you and will continue to do our very best for you."
"[Member name removed], Thank you for your review of our company. I am sorry you felt our minimum charge was a little high, but there are a lot of costs involved in giving a great service experience that is beyond what you can see. I sure hope that this would not prevent you from calling upon us again. Our policy is to try to do more work to get you closer to that min. charge fee, but sometimes it's all the client wants. Thank you again."
"{members name removed}, thank you for your review. We will promise to give you the most outstanding service the next time as you received the first time. Thank you again, we really appreciate you as our new client."
These people were great. I called them on Tuesday, they came today, Thursday. I was quoted between 8:30 and 9:00. Trent called 1/2 hour before his arrival, and he arrived on time. I was vacuuming and Trent informed I didn't need to vacuum, that is part of their service! Awesome!! He didn't just use the normal metal sprayer, he used a round brush rotating tool, that cleaned as well as lifted the fibers back up. After he was done in each room he set out fans to help the carpet dry faster. Then out came the brush and he brushed all the carpets! Nice professional job and my carpets look like new! I will use these people again!
"{member's name removed}, Thank you for your review. It's is knowing that our clients appreciate the extras we do for them that makes our job so enjoyable. Thank you again."
"[Member name removed], Thank you for your input regarding your service experience. We are please to have made you happy and are excited to serve you again. Thank you again for your review."
"thank you for taking the time to write a review.it makes us really happy when we have achieved our mission statement of providing the most outstanding service experience ever."
"Thank you For your review. It is great to have you share your experience with others and we really appreciate it."
"Thank you [member name removed] for your review - we appreciate all the input from our valued clients - this helps us maintain our quality of service we provide. Thank you again."
"Thank you for your review. We are grateful for the opportunity to help you with your cleaning needs."
"Thank You for your review of our company. We appreciate your input and are very happy that we were able to serve you.."
"Thank you for review about our company and your service experience. We are truly appreciative that you shared this information and appreciate your trust in our company. We look forward to serving you again."
"Thank You for your review of our company. We are so pleased to know you have had a great experience. This is our primary goal and your input is very much appreciated."
I scheduled to have my carpets cleaned on a Friday. We took our daughter to the babysitter and moved all of our furniture, preparing for them to show up.... and they never did. I called them and it turned out they had lost our scheduled service. While they were booked for the rest of the day, they squeezed us in first thing the next morning. I appreciated the fact that they booked us back up quickly, but they didn't really offer much else to compensate for the large inconvenience of not being able to use any of our furniture or take our daughter out of the house for a second day.
The actual service was great-- the cleaners were kind and efficient and took very good care of our walls and belonging to ensure everything remained damage free. The cleaners themselves are what would make me use them again. They did a fantastic job and left our carpets looking and smelling much better.
"[removed member name], thank you for the review. This helps us to maintain the level of quality that is expected from our company. It has been a pleasure to serve you."
"Thank You for your review. It is our pleasure to serve you. We strive to provide the most outstanding service experience ever and your review is a great help in keeping us on track."
"Thank you for your review! We appreciate your feedback."
"We appreciate your feedback."
"We appreciate your business. We value you as a customer."
"We appreciate your review and value you as a customer."
"Thank You for your review. It is great to have people take time out to let us know how we are doing."
Licensing
State Contractor License Requirements
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