Quality Pool & Spa

We had our jetted tub stop working. James said he gets lots of calls for this sort of thing but hadn't yet accepted any jobs for it. In our case, he said he would come out for free to investigate if he could get the job done, and he ended up fixing it! Obviously, we paid him his service fee. He was prompt, communicative, and a joy to work with. Thanks James!

James came out to provide us with an estimate. The following week he provided us with our pool cleaning service. James was amazing and we will continue receiving monthly service. I highly recommend this company.

James does a great job of assessing pool related problems. He has good communication and work was done in a very timely manner. The dogs also liked him so he must be a good human. I will definitely use his services again.

He did an excellent job cleaning a filthy pool. We would hire again.

Super prompt and thorough. Came out quick and followed up a second time to make sure I was satisfied. I’m glad to have chosen Quality pool for the kick off to summer.

James was so friendly and informative. He was quick to get the job done and really made us feel confident about the work

Fair and Honest company. Took the time to explain what the issue was. Also fixed the most economical way as well.

Very helpful and knowledgeable. I would definitely recommend them for hot tub services.

AWESOME service! James responded very quickly. He was incredibly knowledgeable and was able to not only diagnose our spa issue, but he had the parts in one day and was back to get us up and running. He even included a water change, drained and refilled our jacuzzi. We would definitely recommend James and will add him to our list of trades we will continue to use.

James correctly diagnosed the pump problem and got the ball rolling on a replacement. After the replacement, another problem surfaced and James reached out to his technical resources to verify the fix of the second problem. We are pleased with the results and his willingness to get the problems fixed. He was on time and on budget and went the extra mile.

James is such a friendly and helpful guy. Before we found Quality Pool & Spa we had a different hot tub mechanic come out. He basically told us we were screwed and we would need to wait until spring for the water in the motor to thaw out. But James made sure to get our hot tub working, and he did it all within a WEEK! He was always just a text or call away if we ever had any questions or concerns, and his prices ended up being super affordable. I would recommend him 10/10! We are so excited to have our hot tub working again!

Excellent service. Explained every step.

James is very thorough. He was candid in that he didn't have a lot of experience servicing a salt water hot tub, but did a lot of research on his time/dime, even calling the manufacturer of the tub on multiple occasions.

I called for pricing regarding spa maintenance when we get our hot tub next year and James was very friendly and informative over the phone! He even offered resources he had to help us move the hot tub from its current location and run the required wiring. Looking forward to working with him more in the future!

James was friendly and professional. He fixed the problems quickly

We are incredibly happy with James at Quality Pool and Spa. He goes above and beyond our expectations. We originally hired Quality Pool and Spa to fix a leak in our hot tub that another company could not find. James not only found the leak, but he also thoroughly went through the entire tub to make sure everything else was working properly. We have Quality also doing our Chemical and Cleaning Maintenance. Our tub is always crystal clean and ready to be used. We cannot recommend them enough.

James came next day of me reach out for a leak on my hot tub. He was quick and professional !

They are very knowledgeable and professional. They are also very nice to talk to and deal with. I liked them so well I hired them to do the maintenence I can no longer do. My hot tub has never looked better!

Very fast and responsive

James is great and knows what he's doing with pools, pumps, and spas.

James came up with a solution for my unique situation for my aging pool. He was understanding and pointed out some very good ideas before we moved forward with a plan. I am happy to have met him, and James was very helpful in achieving what I needed in the end for my pool.

Very attentive! He did a great job and thorough, he was very knowledgeable

James repaired a valve on our pump on Sunday, as his weekend plans changed. We are grateful that he chose to work the repair instead of waiting for two more days as originally planned. Customer service is excellent.

James worked very hard analyzing and repairing a difficult problem.

James was knowledgeable and funny...