Red Rock RV Service and Repair

The owner of Red Rock Service and Repair, Ben Durfey, 1458 N 1180 E Shelley, Idaho. Ben checked the fifth wheel and told us what needed to be done. Later that day Ben gave a verbal quote on phone and we asked for a written estimate. We were told we needed to give him two thirds down. We gave him a check for $4500 the next day and also requested a written estimate and receipt. Ben said he would bring it that week when he did the work. He never showed for the work the next week or the majority of the appt to do the work. Ben would not take or return our calls or text. This was looking like a scam. Three weeks into this my husband texted him he wanted our money back. He responded that he would be here the next day. Benjamin showed and put in a $200 part and said the generator would be in our trailer before the weekend. Still no receipt, no estimate, and no address was given us. Come that weekend there was No Show again, without a courtesy call that he would not be coming. Another promise to do the work on the following Saturday. No show Again!! and no call. We contacted the County Sheriff and were told we had every right to go to his house and collect our property were he was not returning our calls. We went to Durfey's house to request our money. We were told Ben was not there. Durfey called later and told us that he would have the generator to us by Wednesday. This was now over a month later, since we gave Durfey the money. The police said if we did not get the generator by Wednesday to file in small claims court. They also said that Ben should not have used our funds to fix another trailer and then fix ours. We did get a generator but it was not the large size Ben said we needed. We took it and were glad to be done with Ben Durfey. We should have waited for a written estimate, gotten a receipt. I could not notify Better Business Bureau with no address of Ben Durfey.