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Overhead Door Co of Eastern ID

About us

Additional contact name - Bryce Boyce. Additional DBA - Discount Doors Co. Family owned & operated.

Business highlights

Emergency services offered
25 years of experience

Services we offer

Residential & commercial installation, openers & garage door., replacement and repair of doors, roll-up

Amenities

Emergency Services

Yes

Free Estimates

Yes

Reviews
4.817 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
94%
4
0%
3
0%
2
6%
1
0%
Showing 1-17 of 17 reviews
Clint G.
Jun 2022
2.0
$3,429
We purchased four 10 x 10 garage doors from Discount Doors Company, aka Overhead Door Company of Eastern Idaho in 2008. The installation of the doors was done on schedule and the quality of the doors themselves has been acceptable, except for the weather stripping. The design of the weather stripping is oddly poor and has probably replaced with a new one. Rather than a large tube pointing down that would spread in both directions from the door when closed, thereby maintaining contact with the floor along any irregularities, the mount is such that, rather than rather than the stripping bulging against the floor as it should, it holds the tubing at an angle to the floor so that the tubing simply flops to one side and there is no contact pressure. For a time the resilience of the tubing worked after a fashion, but then grew stiff and needed to be replaced. Nothing could be done about the design. I was going to replace the weather strip tubing, but found a second design flaw; the tubing edges are in an open sided tube in the metal mount that seems to have been crimped, preventing it from sliding out the end for replacement. But for that, Home Depot sells a variety of garage door weather stripping that would work. That was a few years ago and I called Discount Doors Company/Overhead Doors of Eastern Idaho intending to purchase what I assumed would be a proprietary weather stripping kit. The woman who answered didn't know about a parts request, so hollered to a man who hollered back saying that there was nothing available. That was it. No help, no conversation, no suggestions, just nope, not available. They could not have been more indifferent to the need of a customer. I've put up with the problem for too long and simply must find a solution, so I recently called again, thinking that since they sold a lot of these doors, in the interest of good customer service, the owner or someone would have found a solution, but was met with the same nope and indifference. Have I told people I've known who were building a garage about my experience? You bet and will continue to do so.

Bill S.
Jun 2018
5.0
Yes, I recommend this pro
$225
Repairman showed up on schedule at the time we agreed to the day before. Because of the type of spring that was installed years ago, he needed to return to the shop for the necessary parts, but came back within the hour. Work took about an hour to remove and replace the broken opener. Repairman was courteous and explained why the model of sprin I had was "antique" and not been used for over a decade. He also did a general cleaning of moving parts.

George R.
May 2017
5.0
Yes, I recommend this pro
Showed up unexpectedly, but timing worked great. Got to work and finished quickly. Didn't get irritated by me asking a lot of questions and didn't mind explaining what was being done (I really appreciate that).

Larry A.
Feb 2017
5.0
Yes, I recommend this pro
I called and they were the only company able to come within a few days. What am I supposed to do with a garage door that can't close? They came in a few hours. The guy had the problem diagnosed before I even opened the garage door (the tracks were out of alignment, which he could tell from the paint scratches). Both doors were aligned and oiled within a few minutes. Very reasonably priced for the work done too.

Audrey W.
Mar 2016
5.0
Yes, I recommend this pro
$835
It went perfectly!  I am beyond satisfied with the job.  They were punctual, even got the job done 3 days ahead of anticipated date. The new door looks wonderful, functions perfectly, and I would do it all again in a heartbeat.  The quoted price is exactly what it cost, the installer showed me how to operate the opener, and hauled the old door away.  
I have a side door that also needs replaced, and Bryce was very upfront with me in saying it was outside his area of expertise, and gave the number of another person who specializes in doors.  I appreciate his honesty and help in connecting with the right person for that job. 

Phil D.
Sep 2015
5.0
Yes, I recommend this pro
$500
unknown

Mickey E.
Jan 2015
5.0
Yes, I recommend this pro
$250
unknown

Debra N.
Mar 2014
5.0
Yes, I recommend this pro
$150
They called first thing Monday morning after I had left a message over the weekend and were out that day to repair the springs. The work was done very quickly and the technician even pointed out that we needed to add some lag bolts since the installer had failed to do so. Would recommend to anyone!

Paula B.
Jan 2014
5.0
Yes, I recommend this pro
$655
Replace garage door

Randon T.
Dec 2013
5.0
Yes, I recommend this pro
$70

My garage door was making funny noises and slow to open and close since I fixed something myself.


The tech showed up and inspected the door, did some minor repair and then lubed everything and showed me how to do in in the future.


He was a little late getting here, but he just fit me in between other appointments the same day I called.



Phillip E.
Oct 2013
5.0
Yes, I recommend this pro
$1,204
A friend suggested that I consider Discount Doors Company after a failed attempt with another local company. My wife and I looked up their website and found a door combination that we liked. I contacted these folks and they were friendly, professional, and went over the pro's and con's of our desired combination to ensure we would be satisfied with the door we chose. They said the door combination we wanted would require them to order it. They also provided us with an estimated date for the door come in, they said they would order it, call us for an appointment for installation, and sent us an email with the confirmation of options and cost. They did not ask us for a deposit. It should be noted that the cost was $10 less than the folks I attempted to get a door replacement from earlier.
On the date they estimated, they called us and provided us a choice on dates and times for installation. They arrived 15 minutes early and discussed with us what they were going to do. It just so happened that the winds in the area were reaching 40 mph and higher gusts. We were concerned over safety of the worker but we were reassured that they had a handle on it. They removed the old door and opener, which were done with the right safety equipment and by clearly a very skilled worker. This individual assembled almost the whole door on the ground and was able to put the assemblies in place and make the appropriate adjustments for operation of the door. The whole thing was done within 2 hours, clean up of the area was excellent, and the door operates smoothly. They provided us options on payment.
All in all, I'd recommend these guys to anyone if they wanted a hassle free door installation or replacement.

John C.
Aug 2013
5.0
Yes, I recommend this pro
$500
Excellent work. They came out and did the work 2 days after I called them. I would definitely use them in the future!

WILLIAM B.
Feb 2013
5.0
Yes, I recommend this pro
$660
I live in Kansas City but have a second home in Southeastern Idaho. It is a used home that I recently purchased. I needed the garage doors serviced. I found this company on Angie's List and called them. They were easy to deal with, and performed very well. They met my property caretaker at the home on a prearranged date, and did the work very satisfactorily, then sent me the bill in Kansas City. I intend to use them again for any garage door work I need at my Idaho house.

Angie J.
Nov 2012
5.0
Yes, I recommend this pro
$49
Discount Doors was by far the best price after calling around. They were courteous on the phone. They quoted us a price and told us they could do it the next day. They were then able to fit us into their schedule that same day and got the job done.

Josh J.
Jul 2012
5.0
Yes, I recommend this pro
$150
It was good, same day service. quality work. the door hasn't worked better in years.

Harry L.
Jan 2012
5.0
Yes, I recommend this pro
$90
It was an excellent experience. The response was timely and the work was good. The technician was a nice person.

Gary W.
Oct 2011
5.0
Yes, I recommend this pro
$150
Excellent. Got accurate estimate over the phone, prompt, fast, and good service. I have NO COMPLAINTS! :)
Response from Overhead Door Co of Eastern ID
"Thank you so much for your positive feed back."

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

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FAQ

Overhead Door Co of Eastern ID is currently rated 4.8 overall out of 5.

Yes, Overhead Door Co of Eastern ID offers free project estimates.

No, Overhead Door Co of Eastern ID does not offer eco-friendly accreditations.

No, Overhead Door Co of Eastern ID does not offer a senior discount.

Yes, Overhead Door Co of Eastern ID offers emergency services.

No, Overhead Door Co of Eastern ID does not offer warranties.