My wife and I chose Matt White with Panhandle Pro Construction and Remodeling as contractor to handle & build out the basement of our Coeur d'Alene home. We chose Matt's company out of a narrowed down list of five contractors, all of who were highly recommended, for numerous reasons, not the least of which was we were most comfortable with him after meeting with all contractors. He listened attentively to our list of needs, wants, and desires. Offered useful suggestions, ideas, and options. And together we developed a working plan. We wanted Matt to perform as a general contractor, and handle all phases of the project turnkey: working with an engineer to make the structural calculations, working with the city to get approval and handle inspections, working with and scheduling numerous subcontractors as needed. My wife and I were both working in different states throughout the entire project, with only occasional visits to Coeur d'Alene. Matt was amazing at keeping us informed throughout the process with phone calls, texts, emails, and photos, so we felt an active part of the process, and letting us know when we had decisions to make. Matt was very patient with us making minor, and even major, changes and adjustments to the plan as the project progressed. We knew what we wanted, but there are so many options. Matt calmly guided us through the process. Our project started with a bare shell of a concrete basement. Concrete floors and walls, and multiple support columns in the middle of the main area. We told Matt we wanted a steel support beam recessed up into the existing ceiling joists to free-span accross the living area, eliminating the support columns while not restricting the headroom. Our house is built with each level supported by the level below it, so this required engineering calculations, cutting into the floor to install new concrete footings, and cutting into the upper floor joists to install a steel support beam, while allowing all ducting and utilities to pass through the beam. Matt made it happen! No matter what we threw at him, he figured it out. Our agreement with Matt was a pay as you go agreement, with progress billings at key thresholds. Matt kept us constantly updated with adjustments, both up and down, as we made changes to the plan. When he was given opportunity to adjust the price he was always very fair and honest. Very nice to work with someone who restores your faith in the honesty of professional American companies! Matt has a wealth of knowledge and expertise, and a list of amazing subcontractors which he has spent years developing a working relationship with as well as a level of trust. Each of his subcontractors have earned our trust and confidence as well. We are very happy with our completed project and love the new living space added to our home. Anyone looking for an honest, fair, capable, creative, professional contractor to handle their project would do well to seriously consider Matt White with Panhandle Pro Construction and Remodeling. Quality work at a reasonable price in a workable time frame. Give Matt a call! Russ & Amy Hansen