Glenrose Plumbing & Heating
About us
Glenrose Plumbing Service is Spokane, Coeur d’Alene, North Idaho, and Greater Seattle area’s premier plumbing service provider. Our services cover everything from emergencies to inspections, installations to repairs. No plumbing job is too large or too small. Glenrose Plumbing is here to help whenever you are in need of a plumber. We offer prompt, professional and courteous service 24 hours a day, seven days a week. Whether you need routine maintenance, drain and sewer services, or an emergency repair, you can count on our specialists when you need them the most. Call us today!
Business highlights
Emergency services offered
38 years of experience
Services we offer
New and repair of residential/commercial plumbing and heating systems. Some of the items would include water heaters, bathroom faucets, kitchen faucets, tubs/showers, water softerners and much more....
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Reviews
4.220 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 70% | ||
| 5% | ||
| 5% | ||
| 10% | ||
| 10% |
Showing 1-20 of 20 reviews
Kathie W.
Nov 2023
I was quoted $1,700 to repair an under the bathroom sink leak which ended up being a $40 part to fix. This on top of me purchasing a new faucet on my own. I got off with a service charge luckily
Mary S.
Oct 2022
1,200 was charged for installing two kitchen faucets, which should have been no more than $600 for two faucets. Always pay these scam turkeys with a credit card, so that you can open a credit card dispute and get your money back. Do not use this company.
Susan T.
Aug 2020
I was overcharged, I will never use Gkenrose Plumbing again. 1 faucet and almost $500.00
Response from Glenrose Plumbing & Heating
"Thank you so much for taking the time to comment on your experience with Glenrose. We were running a little behind schedule on the day of your appointment, showing up approximately 1 hour later than expected. However, I hope our call to let you know we were running late was helpful. I also reviewed your invoice and see that you signed for the quoted pricing, authorizing our plumber to go ahead with the work. I also noted that you were not offered a senior discount. I would be happy to apply this if you would like me to. We work hard to offer quality, professional service to all of our clients. We hope we can help resolve any concerns you might have."
Syndi W.
Apr 2018
great, all went well. Very nice and professional.
Response from Glenrose Plumbing & Heating
"Thank you for taking the time to review our services [Member Name Removed]! We appreciate it!"
Susan S.
Oct 2017
He had all the parts and was friendly. I guess friendly costs 500.00 an hour. I would have been fine if they would have made the pricing right.
Response from Glenrose Plumbing & Heating
"Thank you for using our services [Member Information Removed]! We quote our pricing before doing the work so that our clients don't have any surprises. After reviewing your invoice, it looks like the technician was able to collect less than he originally quoted due to the straight forward nature of the installation. I am so glad we were able to make this adjustment for you and stop the water leak in your wall."
Diana E.
Nov 2016
unknown
Response from Glenrose Plumbing & Heating
"Thank you for reviewing our business [Member Name Removed]! We appreciate you taking the time to do that!"
Chad B.
Oct 2016
Bruce was a consummate professional. He came out and assessed our old hot water tank, and then went to bat for us with the home warranty company for replacement approval. Once approved, he replaced the hot water tank quickly and was on his way, leaving the work area cleaner than when he got there. I highly recommend Glenrose Plumbing Service.
Response from Glenrose Plumbing & Heating
"I know you posted this review quite some time ago [Member Name Removed], but thank you for taking the time to do so."
Lorraine Q.
Oct 2015
unknown
Response from Glenrose Plumbing & Heating
"We appreciate your continued faith in our company [Member Name Removed]! We are thankful for our long time, repeat customers!"
Lindsay M.
Aug 2015
unknown
Response from Glenrose Plumbing & Heating
"Thank you for taking the time to post a review [Member Name Removed]! We appreciate it!"
Al O.
Apr 2015
They are very good. They did a great job. The first trip was less than an hour because it was just assessing what they needed and the second time it was a couple of hours each time to get everything done. We have a big home and there were a lot of little jobs to do. They were very timely.
Response from Glenrose Plumbing & Heating
"I know it's been quite some time since this post Mr [Member Name Removed]. However, we just visited you again this year and I want to let you know that we appreciate your continued trust in Glenrose. We truly value our repeat clients."
John B.
Dec 2014
unknown
Response from Glenrose Plumbing & Heating
"We appreciate you posting a review [Member Name Removed]. We do our best to provide quality service at a competitive price!"
Gene B.
Nov 2014
As the weather turned colder, I discovered my cut off valve to the outside hose bibs was faulty and would not close off water running to them. I called on Monday 11-10 about 11am to seek assistance, but they were booked up. The very friendly woman who answered my call to the office, scheduled me for the first available appointment for 11-11 for 8am to 10am. The day of the appointment I received a call at 7:40 letting me know the plumber was on his way and he arrived shortly after 8am. The plumber who came to my home was named Drew. He came to the door with a smile and was very professional. He took care to protect our carpets and respected our home, which I very much appreciated. I showed him the issue, he and I discussed options for resolving it and he went about his work. His communication was stellar.
I was so pleased with them, I wrote an email to the company complimenting them on having such a great team of folks. I would not hesitate to call them again when I needed work done.
I was so pleased with them, I wrote an email to the company complimenting them on having such a great team of folks. I would not hesitate to call them again when I needed work done.
Response from Glenrose Plumbing & Heating
"Thank you for posting this review and also for the positive feedback via email. It is always encouraging to get a compliment in a world where folks are so ready to voice a complaint. I'm glad the Glenrose team was able to make your plumbing repair experience great!"
Justin M.
Aug 2013
Our carpet outside the bathroom just recently started taking on water. Not knowing where it was coming from it was time to call someone. Heather addressed my issue over the phone and set an appointment. Other company's wanted to charge me a fee to just come out and take a look. Heather said they would come out and take a look at no charge, then if there was a problem they could fix it on the spot. Feeling like I was in a state of emergency this calmed my nerves, knowing I wouldn't have to set another appointment to fix the possible problem later.
The gentleman that showed up, was very polite, dressed nice in a company uniform and a pleasure to talk to. He diagnosed the problem and pointed out the water buildup under the bathroom sink. The sink and all the fittings were probably original and old as the house itself (20 years) - He recommended all of it be replaced and quoted me $450. He already had all the parts and could start immediately. The whole job took several hours and the bathroom looked cleaner after he was done than before he started :) When he was done he went over all the numbers with me and gave me a detailed explanation to every question.
Glenrose Plumbing was very easy to work with, met all my needs and charged me a fair price. I'll use them again and will recommend to my friends and family.
Thanks guys :)
The gentleman that showed up, was very polite, dressed nice in a company uniform and a pleasure to talk to. He diagnosed the problem and pointed out the water buildup under the bathroom sink. The sink and all the fittings were probably original and old as the house itself (20 years) - He recommended all of it be replaced and quoted me $450. He already had all the parts and could start immediately. The whole job took several hours and the bathroom looked cleaner after he was done than before he started :) When he was done he went over all the numbers with me and gave me a detailed explanation to every question.
Glenrose Plumbing was very easy to work with, met all my needs and charged me a fair price. I'll use them again and will recommend to my friends and family.
Thanks guys :)
Darrell P.
Jul 2013
Have used Glenroses' services many times to repair plumbing issues on several rental units. Called Heather and asked to have a plumber go to a duplex on Magnolia and address a couple of issues. The plumber showed up when expected and looked
at the pipe that was leaking and at the bathroom sink faucet and got right to work. I left the project and the plumber to repair the two items. A week later I got a bill for over $500, I called Heather and said there must be a mistake. The job was simple and straightforward. Should have taken no more than one hour. She said she would check with management and get back which she did, stating that was indeed the bill. Cap off one pipe and replace a $39 faucet, over $500. Ridicules! Needless to say I will NEVER use Glenrose Plumbing services again!
at the pipe that was leaking and at the bathroom sink faucet and got right to work. I left the project and the plumber to repair the two items. A week later I got a bill for over $500, I called Heather and said there must be a mistake. The job was simple and straightforward. Should have taken no more than one hour. She said she would check with management and get back which she did, stating that was indeed the bill. Cap off one pipe and replace a $39 faucet, over $500. Ridicules! Needless to say I will NEVER use Glenrose Plumbing services again!
Janice E.
Jan 2013
and quot;Glenrose Plumbing did a professional job! He also checked the plumbing in my kitchen and guest bathroom at my request to see if there were any problems. There were not. They also gave me a senior discount. If I have any future plumbing problems, I will be calling Glenrose Plumbing to do the job...a great company!
Carl E.
Jul 2012
They seem to always be available when you need them, they show up and they do good work.
KATHY P.
Oct 2011
The plumber arrived on time and installed everything. He was very friendly and did his work efficiently. I would hire him again, happily.
Madeline C.
Aug 2011
I thought it sounded like a lot of money but I really have no experience with other plumbers. They were very responsive and punctual. I would hire them again.
Roberta H.
Jul 2011
The experience was very positive. They have done some work with us before that and I think they do a great job. I have had no problems with them. They have always been very prompt, professional and clean up after themselves. I think their pricing is about middle of the road. Their responsiveness has always been great. I will use them again in the future.
Robin H.
Jan 2011
Glenrose Plumbing and Heating came back to our home after the first install of a kitchen faucet (Dec 2008) and completely replaced our leaking kitchen faucet (it was defective). Not only did they bend over backwards to assist us with the problem, but they took care of the warranty leg-work of the faucet - which saved both of us time and effort. I would use these folks again without hesitation. They showed up when they said they would and were courteous - not only to me, but respectful of our home. I really appreciate this company.
Licensing
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FAQ
Glenrose Plumbing & Heating is currently rated 4.2 overall out of 5.
Glenrose Plumbing & Heating accepts the following forms of payment: CreditCard
Yes, Glenrose Plumbing & Heating offers free project estimates.
No, Glenrose Plumbing & Heating does not offer eco-friendly accreditations.
No, Glenrose Plumbing & Heating does not offer a senior discount.
Yes, Glenrose Plumbing & Heating offers emergency services.
No, Glenrose Plumbing & Heating does not offer warranties.