
About us
Flattop Roofing Inc. has been in business and serving the greater Washington and Idaho area for over 19 years. We are locally owned, operated and founded to this day by our President, Timothy S. Lacy Our Employees are trained and tested on a regular basis to provide and apply the best product possible for you our Customer.
Business highlights
Services we offer
We Specialize in all forms of Single Ply Roofing such as TPO, PVC, EPDM and Torch Applied Systems. Flattop Roofing Inc performs Tear off, Re roof, New Construction, Coatings, Repairs, Inspections, and Certifications.
Services we don't offer
N/A
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Senior Discount
5%
Accepted Payment Methods
- American Express
- PayPal
- Financing Available
- Check
- Visa
- Discover
- MasterCard
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Filter reviews by service
Fast forward to January 2014, less than one year later, the roof is leaking again, in the same place inside. I texted him to ask him if he was going to honor his warranty. He said if I answered my phone we could discuss it. I wrote back that there wasn't anything to discuss, I needed him to go verify that it wasn't leaking in the same place. He left me two messages, one calling me cheap for not replacing the roof and the next saying I was stupid for thinking he would warranty the whole roof. I left him a message and said he was completely unprofessional. He was the dumb one actually because if the roof needed a different place repaired, I would have probably rehired him. I have since had another roofer out to look at the repair work that Tim did and he said that it is, in fact, leaking where Tim fixed it. In Tim's message to me, he said he didn't need to waste his time and gas to go out and look because he knows it's not leaking where he fixed it.
So basically, what I rec'd for my payment of $723. was disrespect and verbal abuse from a plebeian and a mess to clear away and a roof that still leaks. I feel that he should have at least honored his warranty by going out to make sure it was not leaking where he specifically fixed it, or alternately, if he couldn't do a decent job, he should have not done the work at all.
Please steer clear of this rude, angry, hostile proletariat of a man.
"WOW. Well I must say as the President of Flattop Roofing Inc. I am shocked that Miss [member name removed] is not more in touch with the reality of her situation and her roof condition. This building has 7 layers of roofing on it and is completely expired. Unfortunately in our field (Roofing), you cannot always repair every roof. Some need complete replacement like Miss [member name removed] roof. This is one of the worst I have saw in all my years of roofing. She is very tight with her money and does not want to spend the required amount to correctly fix it. That is the inevitability of this situation unfortunately Miss [member name removed]. You need to remove the existing roof (Legally) and replace it with a new roof. Until that takes place, you will continue to have issues. I appreciate you posting the Invoice on your complaint and showing that there is (No) Warranty on repairs to such roofs that are that bad of shape. Like I stated on the Invoice, we did all we could and I felt like we stopped the leak in question which we did. It is a given that more have showed up. I am truly sorry for your inconvenience and the fact that you will actually have to spend some money to fix it right. I wish you the best of luck not only with your roof, but in life. God Bless, Sincerely, Tim Lacy, President"
Licensing
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