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Burke's Klein's DKI

With Angi since September 2013

3.6

(5) Verified Reviews

Business Highlights

Emergency Services OfferedEmergency Services Offered

Description

Burke’s Klein’s DKI provides complete damage restoration services to the Spokane, WA area. Water can cause damage to dry wall, carpet, wood floors, cabinets, furniture, and when not addressed immediately, can result in hazardous mold encroachment. Fire results in smoke stains and lingering unpleasant smells. High winds can damage structures and surrounding environments. When any of these things happen, you can count on the professionals at Burke’s Klein’s DKI. The dedicated and experienced team will help guide you through the steps that need to be taken to restore order to your home, business and life. With over 20 years of experience, owner Gerry Burke has a thorough knowledge of the restoration industry and up to date technologies. From providing a rapid response to the initial call to the scheduling of repairs, we understand the importance of being on time to get the job done quickly and meeting the client's needs. We are experts in: • Fire and smoke damage • Water damage • Wind damage • Mold and asbestos abatement Our goal is to pursue excellence on every job because we understand the importance of happy customers! We have a 3,000 square foot warehouse and use state of the art cleaning methods to clean and restore your personal belongings. We are available 24 hours a day for emergency service. We serve All of Spokane and Kootenai County as well as Bonner County, Shoshone, and parts of Stevens County. Call Burke’s Klein’s DKI today....

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Verified Reviews

A few reviews for this pro...
3.0

12/04/2015

Burke's Klein's was contacted by my insurance company after the Spokane windstorm in November 2015 to put up tarps over the damaged roofing areas. They made it out the same day and got the work done quickly. However the tarps were simply draped over the vent pipes protruding thru the roof. Lucky for us we had a roofing contractor in mind and made preparations to have the roof re-shingled within th...

Description of Work
Put up 3 tarps covering damaged roofing on 2 story home.

Category water damage restoration

1.0

07/31/2015

They caused more damage in our home than we had to start with and after months of waiting for them to "find" someone who could repair the damage they did, they sent us an additional bill for services we did not receive, deducting for the damage they caused but never repaired. The turn-over of the sub-contractors that came through our home, who shook their head when I asked why we were having such ...

Description of Work
Restoration of flood damage to our wood floors, baseboards and walls.

Category water damage restoration

Service Provider Response

I was very disheartened to read this review and hear that a client left with this perception of work performed and the efforts made to repair their home as we strive to achieve incredible customer service and care; hiring highly trained and skilled crew members with positive attitudes and servants' hearts. Upon reviewing the file and the numerous notes required to be made by our project coordinato...
4.0

02/22/2015

Work completed in less than one week - professional.

Description of Work
Cleand up water damage from plugged shower drain.

Category water damage restoration

5.0

07/05/2014

It went great. They provided a professional examination. Although we did not have any mold issues from a rood leak, they did not try and push any unneeded service or treatment. They provided clear answers to all of our questions and addressed our concerns. I would definitely recommend these folks to anyone.

Description of Work
They examined our attic crawl space to determine if we had any mold damage from a roof leak.

Category water damage restoration,mold removal

Service Provider Response

Thank you very much for your review, we are always happy to help and are dedicated to providing the best in service to you and your family! Thank you for your recommendation!!
5.0

10/05/2012

They were on the job within one hour after I called them and stayed on top of it until it was 100% complete.

Description of Work
Cleanup after water damage from roof leak including extensive drying procedures as well as drywall, paint, etc.

Category drywall,water damage restoration,interior painters

    Services Offered

    Water and fire damage restoration Spokane, WA., Coeur d'Alene, ID..

    Services Not Offered

    We specialize in Disaster Restoration, meaning we are not a new home contractor or remodelor (however, we can update/upgrade the home through the restoration process). We perform full interior and exterior reconstruction of your home or business as well as the cleaning of your contents, in the event of a disaster, but do not perform remodels or additions when a disaster has not taken place. As much as we are capable of this, we are dedicated to Disaster Restoration.

    General Information
    Free Estimates
    Ask for details
    Eco-Friendly Accreditations
    Yes
    Senior Discount
    No
    Emergency Service
    Yes
    Warranties
    Satisfaction