Default business cover photo

Tucker's Appliance Parts & ServiCenter

About us

If you don't know who we are, you should! We've been serving Pocatello and it's surrounding areas for over 75 years. We're are Family owned & operated.. Come see us at our new location next to Sam's Gun Range on 1802 N Main St. Additional DBA - Tucker's Appliance.

Business highlights

86 years of experience

Services we offer

Dishwashers, Dryers, Gas and Electric Ranges, Large and small Appliance repair. The largest parts inventory in Pocatello for large and small appliance parts. Washers, Refrigerators, etc. Commercial Appliance parts and service. Refurbished large appliances built as ordered with a 90 day warranty., lamps, pressure cooker/canners, vacuums, water heaters

Accepted Payment Methods

  • CreditCard
Reviews
4.29 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
56%
4
22%
3
11%
2
11%
1
0%
Showing 1-9 of 9 reviews
Paul S.
Apr 2022
2.0
$175
My dishwasher wasn't draining. They sent out Doug to fix it. He come's out and diagnoses it: it needs a new pump. Okay. However, as he was getting underneath it, I observed him adjust the leveling feet, and I assumed he was doing this for a good reason. However, after he came out the second time to install the pump, I loaded up the dishwasher, and am finding it is very UNLEVEL - the top rack tips out of the dishwasher when loaded. It never did this before. Call Tucker's and explain the situation. Doug call's me back and says "Oh, you need it leveled too? I can get there next week. It'll just cost you the time." Don't go with Tucker's. They'll damage your appliance and charge you to fix it.
Response from Tucker's Appliance Parts & ServiCenter
"Hello [Member Name Removed], I can understand you being frustrated that we could not cancel other calls to get back out to your house immediately but to state we were going to charge you or that your dishwasher was damaged is a complete falsity, unnecessary, and a total assumption. As you were explained, and I'm sure you know, your dishwasher was not damaged by us and simply needed readjusted. You were inappropriately rude and unprofessional to our staff when you called to say you didn't feel it was level enough, which is why Doug, the owner, called you and offered to come relevel it for you the next available time he could. He never said you would be charged even though you were fully capable of adjusting the two leveling screws given you dismantled the machine yourself prior to him coming. But instead of allowing him to help you simply stated yourself that you weren't paying for him to come back and hung up. Doug has owned this business since 1989 and definitely has not received the great reputation he has from lying to people. This review of yours is clearly one of anger and a far stretch from reality."

Carol C.
Jun 2017
5.0
Yes, I recommend this pro
unknown

Wade M.
Oct 2016
5.0
Yes, I recommend this pro
$350
Great we are back and running again.

Steve M.
Aug 2016
5.0
Yes, I recommend this pro
$92
It went great. Doug did a great job. Arrived same day on schedule and was very knowledgeable and explained the problem and what he did to troubleshoot it.

Josh S.
Mar 2016
3.0
Yes, I recommend this pro
unknown

Cheryl C.
Dec 2015
4.0
$275
unknown

Steve B.
Sep 2015
4.0
Yes, I recommend this pro
unknown

Matthew R.
Jun 2015
5.0
Yes, I recommend this pro
$84
unknown

Marsha S.
Dec 2014
5.0
Yes, I recommend this pro
unknown

Licensing

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Tucker's Appliance Parts & ServiCenter is currently rated 4.2 overall out of 5.

Tucker's Appliance Parts & ServiCenter accepts the following forms of payment: CreditCard

No, Tucker's Appliance Parts & ServiCenter does not offer free project estimates.

No, Tucker's Appliance Parts & ServiCenter does not offer eco-friendly accreditations.

No, Tucker's Appliance Parts & ServiCenter does not offer a senior discount.

No, Tucker's Appliance Parts & ServiCenter does not offer emergency services.

No, Tucker's Appliance Parts & ServiCenter does not offer warranties.